Assistant Manager, Information Security at a financial services firm with 5,001-10,000 employees
Real User
The first line of defense
Pros and Cons
  • "Forcepoint is a good, stable solution."
  • "The solution needs to add an antivirus profile and anti-spyware profile, not just policies and VPN."

What is our primary use case?

We publish books and use Forcepoint Firewall as the first line of defense on VPN access.

What needs improvement?

Forcepoint Next Generation Firewall could improve with applying policies. Also, improvement with publishing websites and VPN agent.

The solution needs to add an antivirus profile and anti-spyware profile, not just policies and VPN.

For how long have I used the solution?

Our company has been using Forcepoint Firewall for 5 years.

What do I think about the stability of the solution?

Forcepoint is a good, stable solution.

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What do I think about the scalability of the solution?

This solution is scalable. 

How are customer service and support?

The technical support for Forcepoint is fine. They are polite and available twenty-four hours and usually resolve problems the same day.

How was the initial setup?

The initial setup of this solution is easy. We only set up some of the policies.

What's my experience with pricing, setup cost, and licensing?

Forcepoint Next Generation Firewall is reasonable, it is priced the same as other firewalls. 

Which other solutions did I evaluate?

We evaluated Palo Alto, their main advantage over Forcepoint is that they have an antivirus profile and anti-spyware profile.

What other advice do I have?

I would rate Forcepoint a 7 out of 10. I would recommend that anyone considering this solution to upgrade their software to have more advantages.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Real User
Top 20
Affords us better centralized management over its competitors with simplicity and flexibility of use
Pros and Cons
  • "Forcepoint Next Generation Firewall is very simple, easy to use, and flexible."
  • "We feel the product's technical support could be better, as this relates to the solution itself, to the installation of the product, and to having a proper understanding of the case."

What is most valuable?

It is very simple, easy to use, and flexible. It is a top solution with a complete feature set. Its most valuable feature involves its environment. 

What needs improvement?

A pain point worth mentioning is the need of the customer or client to properly know the environment as it relates to the presentation of Forcepoint and to have a better knowledge of the product's implementation. 

For how long have I used the solution?

We have been using Forcepoint Next Generation Firewall for six years. 

What do I think about the stability of the solution?

It's very stable product. 

What do I think about the scalability of the solution?

We feel Forcepoint's scalability to be pretty easy and good. It works very well. 

How are customer service and technical support?

We feel the product's technical support could be better, as this relates to the solution itself, to the installation of the product, and to having a proper understanding of the case. 

How was the initial setup?

The initial setup of Forcepoint Next Generation Firewall is not terribly complex. We are talking about three months at the intermediate level. 

While the deployment of a single firewall depends on the environment, this took us between two to five days. 

We employ more than 16 people on our staff for the deployment and maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

Forcepoint Next Generation Firewall has a good price. 

Which other solutions did I evaluate?

In addition to Forcepoint Next Generation Firewall, we evaluated the concurrency of Palo Alto's features. We feel that Forcepoint affords better centralized management than its competitors.

What other advice do I have?

Our company makes use of every current version of Forcepoint Next Generation Firewall. 

Our clients who use Forcepoint run the gamut from small, medium to large businesses. 

I would rate this solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
Buyer's Guide
Forcepoint Next Generation Firewall
June 2024
Learn what your peers think about Forcepoint Next Generation Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: June 2024.
772,679 professionals have used our research since 2012.
IT Director at a comms service provider with 201-500 employees
Real User
Straightforward to install and has good local support, but the throughput and integration with other products should be improved
Pros and Cons
  • "The people we deal with is a local partner in Cambodia and we can get good support from them."
  • "My team is looking for more throughput and better integration with our security framework."

What is our primary use case?

We are using this solution as our corporate firewall.

What is most valuable?

This solution is quite good.

What needs improvement?

It's a good firewall but we are looking for features that are available in Palo Alto.

My team is looking for more throughput and better integration with our security framework. Better integration with other platforms would be an improvement.

For how long have I used the solution?

 We have been using Forcepoint Next Generation Firewall for one year.

We are using the latest version.

What do I think about the stability of the solution?

Forcepoint is stable and we plan to continue using it in the future.

What do I think about the scalability of the solution?

This is a scalable product. We have approximately 300 users.

How are customer service and technical support?

We can get local support, which has been okay so far.

The people we deal with is a local partner in Cambodia and we can get good support from them.

How was the initial setup?

The installation was not an issue for us.

What about the implementation team?

Our in-house team did it with the help of our local partner.

We have three or four IT people who take care of deployment and maintenance.

Which other solutions did I evaluate?

We are still evaluating other products such as Palo Alto.

One of our goals is to minimize the number of different vendors that we have. Ideally, we would like to have a firewall and security solution with good performance from a single vendor, with a single management console.

What other advice do I have?

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Head of Infrastructure & Cloud Section at a computer software company with 1,001-5,000 employees
Real User
It comes with functionalities to simplify operations and management
Pros and Cons
  • "The feature that we like the most about Forcepoint is that we know the technology and have confidence in it. We can have several functionalities to simplify operations and management. We can combine functionalities like log ownership to review the number of devices in the infrastructure."
  • "Its interface is complex when compared with a firewall like FortiGate. Forcepoint Next Generation Firewall needs a management console, whereas FortiGate doesn't need any console. When you have a few devices, a console is not really necessary. It's good to have a private console only when you have a lot of devices."

What is our primary use case?

We give consultancy and propose technology based on the customer's design. We also do long-term deployments. Normally, our solutions are deployed on-premises. We have some key projects where almost everything is deployed on-premises. We also manage the solutions and infrastructures with firewalls, network devices, etc. We have a great experience with different technologies, and Forcepoint is one of them.

What is most valuable?

The feature that we like the most about Forcepoint is that we know the technology and have confidence in it. 

We can have several functionalities to simplify operations and management. We can combine functionalities like log ownership to review the number of devices in the infrastructure. 

What needs improvement?

Its interface is complex when compared with a firewall like FortiGate. Forcepoint Next Generation Firewall needs a management console, whereas FortiGate doesn't need any console. When you have a few devices, a console is not really necessary. It's good to have a private console only when you have a lot of devices.

For how long have I used the solution?

We began to work with Forcepoint when they got Stonesoft several years ago.

What do I think about the scalability of the solution?

Our projects are not very demanding in terms of performance. Therefore, we don't have any special requirements for scalability. We have some customers for whom we manage this kind of technology, and the scalability or performance is achieved by deploying a greater data appliance.

How are customer service and technical support?

I might have contacted them for some questions related to managing instances. We sometimes had problems with registering or activating licenses on the manufacturer portal. I haven't opened any ticket personally. My colleagues have contacted them for technical support, that is, for problems that go beyond the basics of the Forcepoint configuration, such as for replacing some faulty components. Their experience was good in general.

How was the initial setup?

I'm not in the technical part right now, but based on what I have learned from my technical colleagues, the initial setup is not very difficult. When you have experience in setting up or working with these technologies, it's not difficult to set up a firewall. 

What about the implementation team?

We have certified people to manage this technology. We manage the infrastructure for our clients.

What other advice do I have?

We are managing a customer's infrastructure where we have two pairs of Forcepoint Next Generation Firewall working without any major problem. 

I would recommend Forcepoint Next Generation Firewall based on your needs. It's very useful for us to mix several technologies on the same platform to increase its security level. We have experience with Check Point, FortiGate, Palo Alto, and StrongGate (which became McAfee and then Forcepoint). Many times, we combine two or three technologies into the same platform without any problem. However, we did have a horrible experience with Forcepoint in the past. Some of the project deployments were not very great, specifically for applications offering very specific services to users. 

I would rate Forcepoint Next Generation Firewall an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
IT Infra Head at a consumer goods company with 1,001-5,000 employees
Real User
Good performance, centrally managed, and scales well
Pros and Cons
    • "The security features need to be improved."

    What is our primary use case?

    We use this product to improve our security, as part of our overall solution that includes antivirus, IPS, and other products.

    What is most valuable?

    The centralized management is very good.

    Performance is a good point.

    What needs improvement?

    The security features need to be improved.

    For how long have I used the solution?

    We have been using Forcepoint Next Generation Firewall for a few months.

    What do I think about the stability of the solution?

    This is a stable product.

    What do I think about the scalability of the solution?

    This solution scales well and the performance is not degraded. We have 35 registered users in the organization.

    How are customer service and technical support?

    We are satisfied with the support.

    Which solution did I use previously and why did I switch?

    Prior to this solution, we were using SonicWall. We switched because we wanted to have a centralized management platform, and we also wanted to increase diversity in our firewall products.

    How was the initial setup?

    This firewall is easy to install, as well as configure.

    What's my experience with pricing, setup cost, and licensing?

    The pricing should be more competitive against other vendors in the market. We are looking at putting firewalls across all of our locations and want to get a better price so that we can do so. This would be great because we would like to have the same firewall at all of our locations.

    What other advice do I have?

    This is a good product and I have already recommended it to one of my friends that is now implementing it in the educational sector.

    I would rate this solution a nine out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Mohamed Abdel Hassanein - PeerSpot reviewer
    Managing Director at FORESEC
    Reseller
    Top 10
    Stable, scalable, and great support
    Pros and Cons
    • "It is stable and scalable. In addition, their support is great. When you ask them for something, they provide support, and if required, they also involve the R&D team to help you to resolve the issues in your configuration."
    • "They need to increase the local support here. There are also some bugs or fixes on which they need to work. They very well know about these bugs. In terms of licensing, I would like them to either increase the number of features in a single license or make licensing more flexible."

    What is most valuable?

    It is stable and scalable. In addition, their support is great. When you ask them for something, they provide support, and if required, they also involve the R&D team to help you to resolve the issues in your configuration.

    What needs improvement?

    They need to increase the local support here. There are also some bugs or fixes on which they need to work. They very well know about these bugs.

    In terms of licensing, I would like them to either increase the number of features in a single license or make licensing more flexible.

    For how long have I used the solution?

    I have been using this solution for two years.

    What do I think about the stability of the solution?

    It is stable.

    What do I think about the scalability of the solution?

    It is scalable. We have many customers, and some of them have from 500 to 1,000 users.

    How are customer service and technical support?

    Their support is great.

    How was the initial setup?

    Its initial setup is easy, but it also depends on the size of the implementation. 

    The implementation of email security and web security is also easy, but the implementation of DLP is very complicated and can take six to eight months. You can install the software in an hour, but there are a lot of configuration changes, and some critical information must be gathered from the customer for implementation and configuration, which takes time.

    What about the implementation team?

    The number of people required to deploy and implement this solution varies. We have four or five technical staff members who can do the implementation. We have the same number of people for its support after the implementation. From the customer side, a local team is required to work with and manage this solution.

    What's my experience with pricing, setup cost, and licensing?

    Everything in Forcepoint comes with an individual license, which is kind of a problem. In our last meeting, they said that it may change at the beginning of 2021, and they will try to merge some licenses together. Customers will get more features than what they got previously. We will wait and see.

    What other advice do I have?

    Forcepoint is a very big company with a very good product line. It fulfills most of the needs of the customers, especially enterprise customers in the financial sector. I use Forcepoint Next Generation Firewall as well as the DLP, web, and email solutions from Forcepoint. No other solution can compete with Forcepoint's DLP solution. We are going to keep using Forcepoint products. Some of our customers are only interested in Forcepoint. 

    I would rate Forcepoint Next Generation Firewall a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Network Engineer at a tech services company with 51-200 employees
    Real User
    A good and simple solution, but becomes unstable when more features, like auto-scaling are introduced
    Pros and Cons
    • "We like the scalability of Forcepoint because with the Forcepoint NGFW solution, we can scale anything. The solution has central management, so we can manage all the branches and devices centrally in one controller."
    • "When it comes to a complex deployment, the rules, firewall features, SD-WAN core features, and auto-scaling can cause the device to be not quite stable."

    What is our primary use case?

    Forcepoint is a next-generation firewall, we are using it as a firewall for one of our customers, which includes one data center and 95 branches. Using the SD-WAN feature on Forcepoint NGFW, we provide a secure connection from all the branches to the data center.

    What is most valuable?

    We like the scalability of Forcepoint because, with the Forcepoint NGFW solution, we can scale anything. The solution has central management, so we can manage all the branches and devices centrally in one controller. This also allows the customer to manage the solution centrally.

    Forcepoint comes with the SD-WAN feature, which connects all the branches and devices to the data center with a central connection. We bypass using a VPN or IPsec or anything like that because Forcepoint can do it automatically. Also, one of the controller benefits is that it can monitor the tech, meaning all the devices that are managed by Forcepoint.

    What needs improvement?

    I think some of the customers who already use Forcepoint will benefit from using SD-WAN because it has features like auto-scaling, but I think the auto-scaling needs improvement since only Forcepoint NGFW comes with the SD-WAN solution. Plus, auto-scaling is an important tool and it still may not be good enough for some customers, so I think there is room for more improvement in the auto-scaling feature in SD-WAN.

    We have also gotten a slow response from technical support when we experienced hiccups, errors, and bugs. I think there is a lot of room for improvement in the support capabilities.

    For how long have I used the solution?

    My company has been using the solution for about one year.

    What do I think about the stability of the solution?

    For a simple deployment with simple requirements, like firewall blocking and connecting to the LAN or data center, the stability of the device is quite good. However, when it comes to a complex deployment, the rules, firewall features, SD-WAN core features, and auto-scaling can cause the device to be not quite stable.

    What do I think about the scalability of the solution?

    We like the scalability of Forcepoint because with the Forcepoint NGFW solution, we can scale anything. However, I think there is room for more improvement in the auto-scaling feature in SD-WAN.

    How are customer service and support?

    I think their support capabilities have a lot of room for improvement because my company has had several issues. Of course, other products have issues too, but they have good support that helps us deliver a solution to the customer. With Forcepoint, however, the technical support is slow and I think the support team needs to be improved.

    How was the initial setup?

    The installation is quite simple, but when it comes to configuration we need to know why the customer is implementing the solution. Firewalling or connecting other branches is a simple configuration but with something like auto-scaling or antivirus, Forcepoint needs to be more straightforward.

    What about the implementation team?

    I think we deployed a data center in a half-day, so you can deploy the controller or the data center in about a day. The time it takes to activate and configure each branch varies, and may range from 15-40 minutes. Once we activate the solution and set it up for the customer, they connect it to the internet with our password and can begin working. Overall, I think one week is more than enough time for a thorough deployment.

    What's my experience with pricing, setup cost, and licensing?

    There are some options for licensing. I think usually the licenses are valid for three years, but in my country we only have the option of a one-year license. The license is gauged on the requirements and the controller. There is a basic license and an advanced license, which offers more protection for antiviruses, like web category filtering.

    What other advice do I have?

    I think Forcepoint is a good simple solution for firewalling. Because of the instability we faced within our project, which I think can be common with Forcepoint, I would only recommend this solution for a retail business with minimal, non-complex requirements. If you need more SD-WAN features, like auto-scaling, I don't think I would recommend Forcepoint. 

    I would rate this solution as a five out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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    PeerSpot user
    Vijay Bhaskara Maram - PeerSpot reviewer
    Network Engineer at Pyramid IT Solutions Pvt Ltd
    Reseller
    Top 5
    Highly secure, scalable, but support could improve
    Pros and Cons
    • "I have found that Forcepoint Next Generation Firewall is easy to use, highly secure, and the main VPN tunnel is created automatically which is a benefit."
    • "The initial setup of the Forcepoint Next Generation Firewall has areas that are difficult."

    What is our primary use case?

    Forcepoint Next Generation Firewall is mainly used for obligation redundancy, such as for latency distal and packet loss.

    What is most valuable?

    I have found that Forcepoint Next Generation Firewall is easy to use, highly secure, and the main VPN tunnel is created automatically which is a benefit. 

    For how long have I used the solution?

    I have been using Forcepoint Next Generation Firewall for approximately two years.

    What do I think about the stability of the solution?

    Forcepoint Next Generation Firewall is stable.

    What do I think about the scalability of the solution?

    The salability of Forcepoint Next Generation Firewall is great.

    We have three clients that are using this solution.

    How are customer service and support?

    The support from Forcepoint Next Generation Firewall is not good, their response is not quick, We have had to wait a while.

    How was the initial setup?

    The initial setup of the Forcepoint Next Generation Firewall has areas that are difficult.

    What's my experience with pricing, setup cost, and licensing?

    There is a license required to use this solution and we can purchase it for one, two, three, or five years.

    What other advice do I have?

    I would advise others to check compatibility before implementing this solution.

    I rate Forcepoint Next Generation Firewall a six out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer:
    PeerSpot user
    Buyer's Guide
    Download our free Forcepoint Next Generation Firewall Report and get advice and tips from experienced pros sharing their opinions.
    Updated: June 2024
    Buyer's Guide
    Download our free Forcepoint Next Generation Firewall Report and get advice and tips from experienced pros sharing their opinions.