Project Manager at a tech services company with 1,001-5,000 employees
Real User
A stable and affordable solution that is easy to implement and manage
Pros and Cons
  • "The infrastructure is easy to manage."
  • "The product must provide AI features."

What is our primary use case?

We use the solution for our SAP infrastructure.

What is most valuable?

The product’s infrastructure is up to the mark. The infrastructure is easy to manage. It is better than Azure and AWS. It is easy to implement the product.

What needs improvement?

DevOps must be improved. DevOps in AWS is quite easy to establish and can be easily used by startups and big companies. It is not so with Google Cloud. The product must provide AI features.

For how long have I used the solution?

I have been using the solution for more than one and a half years.

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March 2024
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What do I think about the stability of the solution?

The tool is quite stable.

What do I think about the scalability of the solution?

The tool is scalable. We support our customers. We have around 2000 to 3000 customers.

How are customer service and support?

The support is good. The third-party support could be improved.

How would you rate customer service and support?

Positive

How was the initial setup?

The installation is easy. Most of my customers have Windows. VDI lags in Google Cloud. The deployment takes one month. We have more than 30 people in our technical team. We have eight to ten people to maintain the solution. Other people are involved in support or are senior employees like cloud architects. It is easy to maintain the tool.

What's my experience with pricing, setup cost, and licensing?

The solution is cheaper than AWS. The licenses are annual. The cost is inclusive of support.

What other advice do I have?

We are partners. People must choose Google Cloud. It is a great product. Overall, I rate the product an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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HR at MRC Logistics India Pvt
Real User
Top 5Leaderboard
Has a simple setup process and good stability
Pros and Cons
  • "Google Meet is simple to use regarding configuration and recording sessions."
  • "They could integrate artificial intelligence into the applications."

What is our primary use case?

I use Google Cloud for services like corporate email, data collection, Google Meet, session recording, presentation, and storing important documents in the cloud.

What is most valuable?

You can use Google Cloud tools easily, even if you know how Word, Excel, or PowerPoint works. Additionally, Google Meet is simple to use regarding configuration and recording sessions.

What needs improvement?

They could integrate artificial intelligence into the applications.

For how long have I used the solution?

We have been using Google Cloud since 2015.

What do I think about the stability of the solution?

I rate the product's stability a ten out of ten.

What do I think about the scalability of the solution?

I rate the product’s scalability an eight out of ten.

How was the initial setup?

The initial setup process is simple. It takes just five minutes to complete and doesn’t require a much bigger team. You should know the access ID and password to log in.

What about the implementation team?

Anybody can deploy the product.

What's my experience with pricing, setup cost, and licensing?

They provide user-based licensing plans. Its plan could be less expensive.

What other advice do I have?

I rate Google Cloud a nine out of ten. They should work on the cost. It is not feasible for many organizations to pay 1,500 per user.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Google Cloud
March 2024
Learn what your peers think about Google Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
771,212 professionals have used our research since 2012.
Gerald Gomez - PeerSpot reviewer
Cloud Solution Architect at a tech vendor with 51-200 employees
Real User
Top 20
Plenty of features, straightforward installation, and user-friendly
Pros and Cons
  • "My customers appreciate all the features that Google Cloud has to offer. They are looking for solutions for computing engines, storage, web hosting, and various other needs. The most useful feature depends on their specific requirements and how they plan to utilize Google Cloud. Each customer has their own unique set of needs and the Google Cloud provides a range of options to meet those needs."
  • "Google Cloud could improve interoperability with other cloud services."

What is our primary use case?

Our aim is to provide comprehensive solutions to our valued customers. Whether it be to fulfill their specific requests or to help them attain their desired outcomes, we utilize the cutting-edge technology available in Google Cloud. This allows us to effectively cater to our client's needs while also providing a mutually beneficial experience.

What is most valuable?

My customers appreciate all the features that Google Cloud has to offer. They are looking for solutions for computing engines, storage, web hosting, and various other needs. The most useful feature depends on their specific requirements and how they plan to utilize Google Cloud. Each customer has their own unique set of needs and the Google Cloud provides a range of options to meet those needs.

What needs improvement?

Google Cloud could improve interoperability with other cloud services. 

Our objective was to attain a convenient and straightforward configuration process not only in Google Cloud but in other widely utilized cloud services. Regardless of the cloud service you are currently utilizing or intend to connect to, we desire for the process to be seamless and effortlessly attainable with only quick action. It is our hope that all cloud services possess this level of interoperability with one another.

For how long have I used the solution?

I have been using Google Cloud for approximately five years.

What do I think about the stability of the solution?

The stability of Google Cloud is great.

What do I think about the scalability of the solution?

Google Cloud is scalable.

How are customer service and support?

I have not used the support from Google Cloud.

Which solution did I use previously and why did I switch?

I have used Microsoft Azure and Amazon AWS prior to using Google Cloud. I prefer Google Cloud. The interface is designed in a way that is easy to understand, even for those with limited technical knowledge. One can effortlessly acquire the necessary knowledge through online resources, allowing for self-sufficient learning.

How was the initial setup?

The initial setup of the solution was easy. We only need to complete approximately four steps and we have a cloud instance. The process takes 10 seconds.

What other advice do I have?

There is not any specific maintenance required to be done with the solution.

My advice to others is for them to take all the advantages of the free tiers from each cloud solution vendor and then decide what they want to use.

I rate Google Cloud a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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PradeepKumar3 - PeerSpot reviewer
Director Technology Solutions at Redintegro Consulting Solution LLP
Real User
Top 5Leaderboard
Stable, scalable, and simple to set up
Pros and Cons
  • "What I like most about Google Cloud is its stability. I also like that its GUI works fine for my company."
  • "Lower pricing would make Google Cloud better."

What is our primary use case?

We use Google Cloud mainly for development purposes.

What is most valuable?

What I like most about Google Cloud is its stability.

I also like that its GUI works fine for my company.

What needs improvement?

Lower pricing would make Google Cloud better.

For how long have I used the solution?

We've been using Google Cloud for three to four years.

What do I think about the stability of the solution?

I found Google Cloud stable. In terms of stability, it's a nine out of ten.

What do I think about the scalability of the solution?

Google Cloud is scalable, and I'm giving it a rating of eight out of ten in terms of scalability.

How are customer service and support?

We have yet to contact Google Cloud technical support because we have not encountered issues with the solution.

Which solution did I use previously and why did I switch?

We also work with Amazon, apart from Google Cloud. The two solutions are the same, more or less. It's only the usage that's different. We usually recommend both to clients, and whichever clients prefer, we go with that solution.

How was the initial setup?

Google Cloud has a simple setup.

What's my experience with pricing, setup cost, and licensing?

Pricing for Google Cloud could be improved. It would be better if it were lower.

What other advice do I have?

My company uses Google Cloud.

My company has around ten Google Cloud users.

I'm rating Google Cloud as eight out of ten. I deducted two points as the price could be lower.

Google Cloud is a solution my company usually recommends to clients.

I'm a Google Cloud user, and the company I work for has no partnership with Google.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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UchechiSylvanus - PeerSpot reviewer
Team Lead, Process Improvement & RPA at Fidelity Bank Plc
Real User
Top 5
Excellent solution for tracking and storing files
Pros and Cons
  • "The availability of content on the solution is very valuable."
  • "The product could be improved by expanding the initial storage space available."

What is our primary use case?

Our primary use case for this solution is the installation of files for tracking and storage purposes.

What is most valuable?

The availability of content on the solution is very valuable.

What needs improvement?

The product could be improved by expanding the initial storage space available.

For how long have I used the solution?

We have been using this solution for approximately five years.

What do I think about the stability of the solution?

The solution is stable. About 5000 people are using this solution in our company.

How are customer service and support?

We have had a great experience with customer service and support. They provide excellent service.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used Microsoft Cloud previously, but Microsoft Cloud automatically closes the operating system and only gives a certain amount of space. Additionally, we use Office, so we don't have Office 365. We automatically have cloud space on Microsoft.

How was the initial setup?

Deployment is very straightforward. 

What about the implementation team?

We worked with vendors for deployment, which took approximately ten minutes.

What's my experience with pricing, setup cost, and licensing?

The licensing costs could be made more affordable for individuals because we need more client-based customers.

What other advice do I have?

I rate this solution a ten out of ten. The solution is very good, but it can be improved by increasing the initial storage space.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Nisar Tak - PeerSpot reviewer
Head IT Infrastructure at JSW
Real User
Comprehensive cloud infrastructure solution with a knowledgeable support team
Pros and Cons
  • "The customer service team for this solution is very knowledgeable."
  • "The storage available for this solution could be improved, especially compared to a solution like Microsoft which offers 1 TB of storage. Google cloud offers only 30 GB."

What is our primary use case?

We use this solution for email and also make use of the Google servers and related services. 

What needs improvement?

The storage available for this solution could be improved, especially compared to a solution like Microsoft which offers 1 TB of storage. Google cloud offers only 30 GB.

For how long have I used the solution?

I have used this solution for three years. 

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

This is a scalable solution. 

How are customer service and support?

The customer service team for this solution is very knowledgeable. 

How was the initial setup?

There is very little setup needed for this solution. 

What's my experience with pricing, setup cost, and licensing?

This solution is reasonably priced. 

What other advice do I have?

I would rate this solution a nine out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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IsuruPonnamperuma - PeerSpot reviewer
Assistant Vice President at a tech services company with 11-50 employees
Reseller
Top 10
It's easy to deploy next-generation applications
Pros and Cons
  • "It's easy to deploy next-generation applications on Google Cloud. Customers can also use various cloud tools to optimize their operations and generate more insights to do business much smarter."
  • "Another issue is the applicability of local language data capturing mechanisms, which are more advanced on cloud service providers, but still there is room to grow. Also, their hybrid version isn't available in all markets worldwide, so I'm hoping that it will be released globally soon"

What is our primary use case?

When you push your networking, storage, and other infrastructure from on-premise to the cloud, you can let go of your on-premise real estate and shift the burden back onto the cloud vendor. Google absorbs the cost of power, cooling, management, etc.

You no longer need to spend on CapEx. Instead, you are spending on consumption, so your CapEx moves into OPEX and then on the utility. That's the generic use case for why somebody would move their workload to the cloud.

How has it helped my organization?

Migrating to the cloud offers multiple benefits for consumers. One is financial. Customers can let go of their data centers and put the overhead and the hassle of management onto the cloud provider.

What is most valuable?

It's easy to deploy next-generation applications on Google Cloud. Customers can also use various cloud tools to optimize their operations and generate more insights to do business much smarter.

What needs improvement?

Cloud vendors can't afford to have data centers all across the world because of the economics of scale and the size of markets. That is one reason that some customers don't get onto the cloud. 

Another issue is the applicability of local language data capturing mechanisms, which are more advanced on cloud service providers, but still there is room to grow. Also, their hybrid version isn't available in all markets worldwide, so I'm hoping that it will be released globally soon.

For how long have I used the solution?

We've been selling Google Cloud solutions for about a year now. 

What do I think about the stability of the solution?

Stability has never been a question with any of the three major cloud vendors.

What do I think about the scalability of the solution?

Cloud vendors are more scalable than any on-prem solution. There will always be an increasing demand for cloud solutions. It naturally goes up, and a lot of the other products you use will begin producing cloud versions that can only run on public clouds. 

How are customer service and support?

All three cloud vendors have excellent support. I would rate them nine or 10 out of 10.

Which solution did I use previously and why did I switch?

So we have a reselling on prem solutions and cloud solutions.

How was the initial setup?

I rate Google Cloud eight out of 10 for ease of deployment. The complexity of deployment can vary depending on the use case and business requirements, but if it's an enterprise workload, we are looking at anywhere from four to six months.

One person could be enough to deploy and manage a cloud solution depending on how critical the workload is. It's also contingent on how much responsibility the customer or the cloud vendor takes. For example, if the cloud vendor takes maximum responsibility in a case like a software service, then the customer only has to configure, manage and run the software.

What about the implementation team?

We are the ones who migrate the workloads, so we're doing the implementation, but there is always. If it's a massive workload, we might bring in third-party integrators who specialize in a particular application workload.

What was our ROI?

You get an ROI from moving workloads from on-prem to cloud, but the real return comes when your customers start taking advantage of the cloud solution's full features. The return doesn't justify the cost unless you modernize the applications.

What's my experience with pricing, setup cost, and licensing?

Cost can start from less than a dollar and go up. Monthly and yearly base billing is there, but ultimately it depends on customer usage, There could be additional costs. It depends on the requirements. If a customer has some needs that aren't available on the public cloud, they'll have to procure those licenses separately.

Which other solutions did I evaluate?

The decision to use Google Cloud had nothing to do with its technical capabilities. We were looking at which cloud vendor had the least reach in our market, so we chose that vendor. It's hard to speak generally about the advantages and disadvantages of the different cloud platforms divorced from context.

What other advice do I have?

I rate Google Cloud 10 out of 10. People have limited knowledge of cloud solutions. My advice is that for those considering migration to the cloud is to evaluate the on-prem and cloud alternatives as much as possible because you can make wrong decisions if your perspective is limited. 

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Ankit Mehta - PeerSpot reviewer
Partner and Co-founder at Adnate IT Solutions
Real User
Top 5Leaderboard
Good performance, user-friendly, and easy to configure
Pros and Cons
  • "It didn't take long to get everything set up and understand what was going on. Things are pretty clear."
  • "The price could improve. Every customer would agree, that they would like the price to be reduced."

What is our primary use case?

We use Google Cloud for setting up the server. It is our development Server.

What is most valuable?

It is simple to use. 

Everything was very simple to set up. I would say that we were already fairly comfortable with Google. 

It didn't take long to get everything set up and understand what was going on. Things are pretty clear.

What needs improvement?

The price could improve. Every customer would agree, that they would like the price to be reduced.

For how long have I used the solution?

We have been working with Google Cloud for one year.

What do I think about the stability of the solution?

I am satisfied with the stability of Google Cloud.

What do I think about the scalability of the solution?

The scalability of Google Cloud is good. It's a scalable product.

We only have one instance, which is a single server.

How are customer service and support?

We didn't require any technical support. We were able to find solutions on the internet.

Which solution did I use previously and why did I switch?

The security features in OpenText are great. 

For web security, we do not use anything specific. Because we are working on OpenText AppWorks, the built-in security features are useful. In the production environment, the customer is responsible for the security of the web servers.

We use both Windows Server 2019 and Linux Servers.

Our customers have tested Webroot endpoint protection, and have not had any issues.

We are also working with Amazon AWS EC2. Our feedback would be similar to Google Cloud.

How was the initial setup?

The initial setup is straightforward.

I don't remember the exact time because it was a while ago, but from what I recall, the setup took no more than two or three hours.

Technical assistance is required, but it is easily accessible via the internet. It is not difficult to understand.

What's my experience with pricing, setup cost, and licensing?

In my opinion, the price is not excessive when compared to competitors. The market determines the price.

Licensing fees are paid monthly.

Which other solutions did I evaluate?

We have not yet evaluated Pega BPM, but we plan to do so in the future. We may begin practicing in Pega.

What other advice do I have?

I would recommend this solution to others who are interested in using it.

I would rate Google Cloud a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Download our free Google Cloud Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
Buyer's Guide
Download our free Google Cloud Report and get advice and tips from experienced pros sharing their opinions.