Jose Miguel Porto - PeerSpot reviewer
ITC Manager at Fabric Editors SA
Real User
Top 10
Provides good stability and efficient data processing features
Pros and Cons
  • "Its technical support team is helpful."
  • "Its storage capacity could be better."

What is our primary use case?

We use the solution for storing file servers, virtual machines, and SQL databases.

What is most valuable?

The solution processes the data quickly and has good stability.

What needs improvement?

We need help with the solution's storage capacity. They could provide more disk space.

For how long have I used the solution?

We have been using the solution for three years.

Buyer's Guide
Huawei OceanStor
May 2024
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What do I think about the stability of the solution?

The solution is very stable. I rate its stability a ten out of ten.

What do I think about the scalability of the solution?

We have 60 solution users in our organization. It is scalable, and I rate its scalability an eight. However, it is expensive to scale.

How are customer service and support?

We have contacted the solution’s technical support team twice. It is helpful.

How would you rate customer service and support?

Neutral

How was the initial setup?

The solution is straightforward to set up. It takes a few hours to complete the process.

What about the implementation team?

We implemented the solution with the help of Huawei specialists. Also, I, along with one technician from our IT department, maintain it.

What's my experience with pricing, setup cost, and licensing?

The solution’s price is affordable.

What other advice do I have?

I recommend the solution to others and rate it a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Computer Engineer at a comms service provider with 501-1,000 employees
Real User
Top 5
Good usability and support but needs better documentation
Pros and Cons
  • "The support is excellent."
  • "The security could be a bit more robust."

What is our primary use case?

We primarily use the solution in our infrastructure. We use it for storage as well as virtualization.

What is most valuable?

The support is excellent. 

The solution is stable. 

It can scale. 

The useability is good. It's similar to other storage options on the market.

What needs improvement?

We would like the solution to provide better documentation. It needs to be more transparent so that we can figure out how to troubleshoot.

The security could be a bit more robust.

For how long have I used the solution?

I've used the solution since 2014. It's been about eight years. 

What do I think about the stability of the solution?

The solution is stable. It's reliable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

While the solution can scale, you do need to pay extra. The more storage you need the more it costs. 

We have ten people using the product. It's largely the IT team.

How are customer service and support?

The solution's support is very helpful and responsive. 

Every time we need to raise the support, they provide support. They are responsive. However, as a customer, we cannot fix anything from our side. The documentation is not available. Everything is in a black box or something. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We also use IBM and HP for storage. It's not all Huawei. The usability across all of the solutions is similar. The only difference is the documentation for OceanStor isn't readily available. That said, their support is very responsive. The others require you to go through third parties that will analyze the issues first.

How was the initial setup?

The setup was done by Huawei. I don't have much information on the process of implementation. 

What about the implementation team?

We used Huawei, a third-party, to help with the setup.

What's my experience with pricing, setup cost, and licensing?

I'm not sure of the exact pricing. Our IT team handles the licensing.

What other advice do I have?

We are a customer and end-user.

I'd rate the solution seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Huawei OceanStor
May 2024
Learn what your peers think about Huawei OceanStor. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
772,567 professionals have used our research since 2012.
Director of the department of complex projects at SMART Technologies
Real User
Top 20
An easy-to-setup solution with good stability
Pros and Cons
  • "The solution is scalable."
  • "Its data replication features work slowly for nodes."

What is our primary use case?

We use the solution to store corporate data.

What is most valuable?

The solution has the best data replication features.

What needs improvement?

The solution's data replication features work slowly for nodes. They should improve this particular area. 

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

We have 300 solution users in our organization. It is very scalable.

How was the initial setup?

The solution's initial setup process is easy.

What other advice do I have?

I advise others to opt for Huawei products if they want good storage capacity for their organization. I rate the solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chief Executive Officer at a consultancy with 201-500 employees
Reseller
Easy to implement, runs well, and the price is good
Pros and Cons
  • "The setup and the price are the most valuable and not the features related."
  • "I would like to see the next generation all-flash, which could be combined."

What is our primary use case?

We use this solution for the software. The hardware, we design ourselves.

We are resellers. We provide business software and the back-end system is a cross-selling theme for us.

What is most valuable?

The setup and the price are the most valuable and not the features related.

On top of the data core environment for software-defined storage, we use machine power and not software technology.

We struggle with finding anything to improve, as it's a powerful solution and is missing nothing.

What needs improvement?

The energy could be better. I would like to see the next generation all-flash, which could be combined.

The interface needs improvement. You have a standardized fiber channel from the past and you have to order a 10 gig interface separately. It would be better to have it all. Huawei has it all in its portfolio, so it can easily be built. They don't have to purchase it, it can be built by themselves.

For how long have I used the solution?

I have been working with Huawei OceanStor for five years.

How are customer service and technical support?

We have not contacted technical support because it runs very well. We have not had any issues.

Which solution did I use previously and why did I switch?

We are also working with Lenovo. Lenovo is in the same price range, but Huawei is a step further.

How was the initial setup?

The implementation is easy because we are educated and experienced in Huawei OceanStor.

What's my experience with pricing, setup cost, and licensing?

Huawei OceanStor is priced very well but is a bit complicated.

You have a price list but have to wait for a discount, which depends on the distribution, where you get it from. This is intransparent, I prefer a clear price policy.

I would prefer having a price quote based on whether you are a reseller if you have silver or gold status, or a customer.

The price list is high and you get a large discount from the price list. I prefer a comparable price list and a smaller discount.

Which other solutions did I evaluate?

We are always looking for the best solution for the next five years.

What other advice do I have?

I would rate Huawei OceanStor an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
PeerSpot user
System Admin at Kucukcekmece Belediyesi
Real User
Useful for visualization and application management
Pros and Cons
  • "Huawei OceanStor is easy to manage."
  • "The tool's performance is slow for DBs. We plan to move from Huawei OceanStor to Pure Storage. Its customer service is not good."

What is our primary use case?

I use the solution for visualization and application management. 

What is most valuable?

Huawei OceanStor is easy to manage. 

What needs improvement?

The tool's performance is slow for DBs. We plan to move from Huawei OceanStor to Pure Storage. Its customer service is not good. 

For how long have I used the solution?

I have been using the product for five years. 

What do I think about the stability of the solution?

I haven't faced any issues with the product's stability. I rate it a nine out of ten. 

What do I think about the scalability of the solution?

The tool can handle large amounts of data and scales per business needs. 

How are customer service and support?

The tool's technical support is good. However, we had encountered issues during upgrades. 

How would you rate customer service and support?

Positive

How was the initial setup?

Huawei OceanStor's deployment is neither easy nor difficult and takes one to two days to complete. 

What was our ROI?

The product helps to save money and improves performance. We can see it in the first year. 

What's my experience with pricing, setup cost, and licensing?

I am satisfied with the tool's pricing, which is in the middle. It is overpriced. I rate it an eight out of ten. 

What other advice do I have?

I rate the solution a nine out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Technical Pre-sales at Freelancer
Real User
Top 20
An affordable and highly available product that performs well and is easy to deploy
Pros and Cons
  • "It is a highly available product."
  • "The product must improve the local technical support in China."

What is our primary use case?

Our customers use it for basic infrastructure.

What is most valuable?

The performance of the product is valuable. It is a highly available product.

What needs improvement?

The product must improve the local technical support in China.

For how long have I used the solution?

I have been using the solution for half a year. I am using the latest version of the solution.

What do I think about the stability of the solution?

The product must improve its stability.

What do I think about the scalability of the solution?

The tool is easy to scale.

Which solution did I use previously and why did I switch?

I have used Hitachi Vantara. It is quite similar to Huawei OceanStor.

How was the initial setup?

The initial setup was easy. I could deploy the solution by following the steps given in the document. We access it through our internal website. Two people were required to deploy the solution. It took us half a day. It is not difficult to maintain the tool.

What's my experience with pricing, setup cost, and licensing?

The product has a good price.

What other advice do I have?

Overall, I rate the tool an eight and a half out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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PeerSpot user
Head of Data Centre Solutions at a manufacturing company with 201-500 employees
Real User
Top 20
An affordable solution for medium enterprises that needs to improve scalability under heavy loads
Pros and Cons
  • "The solution works well for non-critical applications that do not require a heavy workload. The tool's all features are valuable."
  • "Huawei OceanStor should work on its saturation level and should be able to take up more load. It should give the same performance that it gives at 20 or 30 percent load for 80 percent as well."

What is most valuable?

The solution works well for non-critical applications that do not require a heavy workload. The tool's all features are valuable. 

What needs improvement?

Huawei OceanStor should work on its saturation level and should be able to take up more load. It should give the same performance that it gives at 20 or 30 percent load for 80 percent as well. 

What do I think about the stability of the solution?

I would rate Huawei OceanStor's stability a six to seven out of ten. 

What do I think about the scalability of the solution?

I would rate the product's scalability a six out of ten. Scalability issues crop up at a particular saturation point. We have less than 10 clients for the product. 

How was the initial setup?

I would rate Huawei OceanStor's set up a six to seven out of ten. 

What's my experience with pricing, setup cost, and licensing?

The tool's pricing is competitive and affordable. It has the best possible pricing that we can get from Huawei. The prices are fixed and there are no additional costs. 

What other advice do I have?

I would rate the product a seven out of ten. Our clients are mostly medium enterprises. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Architect at a recreational facilities/services company with 1-10 employees
Real User
Top 20
Affordable, stable, and scalable
Pros and Cons
  • "Huawei OceanStor provides numerous features that are tailored to cater to the requirements of all types of companies."
  • "The speed has room for improvement."

What is our primary use case?

Huawei OceanStor is used as a data organization and storage system.

What is most valuable?

Huawei OceanStor provides numerous features that are tailored to cater to the requirements of all types of companies.

What needs improvement?

I would prefer if the diagnostics of our Huawei solutions in the data center are automatically shared with the manufacturer. This will enable them to proactively address concerns before they become serious, and reach out to us without the need for us to initiate a call.

The speed has room for improvement.

For how long have I used the solution?

I have been using Huawei OceanStor for three years.

What do I think about the stability of the solution?

Huawei OceanStor is stable.

What do I think about the scalability of the solution?

Huawei OceanStor is scalable.

How are customer service and support?

The technical support is slow.

How was the initial setup?

We faced some difficulties during the initial setup because of the insufficient support provided by Huawei.

What's my experience with pricing, setup cost, and licensing?

When compared to other options on the market, Huawei OceanStor stands out as the most affordable solution. Payment is determined by the amount of storage capacity required, and we have paid 50,000 euros for our usage.

What other advice do I have?

I give the solution an eight out of ten.

We have over 1,000 end-users.

Huawei OceanStor is an affordable and effective solution. I recommend that organizations conduct thorough research and compare it with other products before making a decision.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Huawei OceanStor Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
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Buyer's Guide
Download our free Huawei OceanStor Report and get advice and tips from experienced pros sharing their opinions.