OneTrust GRC Reviews, Competitors and Pricing

reviewer1945110

Governance, Risk Management & Compliance, Director IT at a tech services company with 1,001-5,000 employees

Sep 13, 2022

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Stable solution but lacking flexibility and integration between modules

Pros and Cons

"OneTrust GRC is stable."

"OneTrust GRC's workflows aren't automated and need to be manually driven."

What is our primary use case?

I mainly use OneTrust GRC for our incident response workflow and third-party risk management.

What needs improvement?

OneTrust GRC's workflows aren't automated and need to be manually driven. Its audit and compliance also aren't very flexible, and the integration between its different modules isn't 100% and needs to be improved.

For how long have I used the solution?

I've been using OneTrust GRC for about a year and a half.

What do I think about the stability of the solution?

OneTrust GRC is stable.

Buyer's Guide

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How are customer service and support?

OneTrust's technical support is very helpful and open to feedback, but their workflow means that their response can take anywhere from a week to months, depending on the issue.

How was the initial setup?

OneTrust GRC's initial setup wasn't difficult, but the problems with integration make it cumbersome.

What's my experience with pricing, setup cost, and licensing?

OneTrust GRC's licensing costs about $15,000 per module.

What other advice do I have?

I would advise those thinking of implementing OneTrust GRC to make sure they have all their requirements clearly defined and make sure they're met, bearing in mind that OneTrust GRC is not a mature tool. I would give OneTrust GRC a rating of six out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.