Ayush Rohilla - PeerSpot reviewer
Works at a tech company with 1,001-5,000 employees
Real User
Top 10
Troubleshoots quickly and offers end-to-end visibility across the environment
Pros and Cons
  • "It is a good tool. It allows you to set alerts for application and infrastructure monitoring, and it allows you to create dashboards."
  • "They can improve the flow system and the keyword language. It has predefined keywords, but they can be improved."

What is our primary use case?

I am a technology analyst. I have been working on a financial project in the US. For this project, I used Splunk APM for troubleshooting and reviewing the logs, and finding errors. Most of our APIs ran on Splunk APM, and we used it to find errors in our production environment.

We are no longer using Splunk APM. We have switched to Dynatrace.

How has it helped my organization?

Splunk APM is very good for monitoring purposes. You can watch application-to-application flows. If you just click on a flow, you can go step by step and debug an issue. The places with errors are marked in red. The API or the application in which you are getting an error is red. From there, you can go to the log or the error, and then the person responsible for that particular API or application has to fix it.

Splunk APM gives tools for user monitoring, logs observability, infrastructure monitoring, synthetic monitoring, and automated on-call. 

Splunk APM provides real-time data. In the logs, if you want to see errors related to status 404, you can just write one keyword, and you will get the results.

Splunk APM offers end-to-end visibility across the environment, but it also depends on how your business is set up on Splunk APM.

Splunk APM helped to reduce our mean time to resolve (MTTR). Previously, I had to log into my VPN, run commands, and see the logs. After having Splunk APM, I could click on one link and go through the logs. 

We could set up Splunk APM based on our environment. I worked on one project with Splunk APM. In that project, we faced a lot of issues, and I resolved the issues with the help of Splunk APM. I found the accurate logs and the easiest way to resolve the errors.

What is most valuable?

Splunk APM is the most advanced application for performance monitoring and troubleshooting for cloud-native applications and microservices.

The ability to troubleshoot is valuable. While running any product or API, we need to troubleshoot issues. We need to find the error in the logs. In Splunk APM, we have the section logs. In that section, we can search with any particular keywords. Before Splunk APM, I also worked with Splunk Enterprise where we have various dashboards to monitor. 

It is an application performance monitoring and observability tool. It is a very good tool. You need to use the documentation on Splunk's website. From there, you can learn many things. I have Splunk certification. You can dive deep into it. For me, it gives end-to-end visibility into our production environment.

What needs improvement?

They can improve the flow system and the keyword language. It has predefined keywords, but they can be improved. I also use LogMeIn where I can use predefined keywords to see the logs. 

They should give us the option to use our own language to search. For example, I should be able to search for an ID name along with an error or status code. 

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For how long have I used the solution?

I worked with Splunk APM for one and a half years.

What do I think about the stability of the solution?

I have not faced any downtime. I have worked with Splunk APM for one and a half years, and I did not face any downtime during this duration of time.

What do I think about the scalability of the solution?

I have never faced any issues with scalability.

How are customer service and support?

I did not have any need to contact support because I did not face any issues. 

Which solution did I use previously and why did I switch?

We used another solution previously. In Splunk Enterprise, it is easier to create dashboards. You can easily set up application alerts and infra alerts. You can search with metrics and you can set alerts based on a specific error. Whenever that error occurs, you will receive an alert.

How was the initial setup?

I am not involved in its deployment. In terms of maintenance, it is owned and managed by Splunk. Everything is maintained by Splunk. I have not faced any downtime with Splunk APM. I have also used Splunk Enterprise previously. With both of these products, I did not face any downtime. 

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable.

What other advice do I have?

It is a good tool. It allows you to set alerts for application and infrastructure monitoring, and it allows you to create dashboards. You can set alerts based on the threshold or traffic.

For logging purposes, Splunk APM is very good, but we should be able to use our own search query language. Currently, we can only search based on the predefined tags.

Overall, I would rate Splunk APM a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
John Romero - PeerSpot reviewer
Technical Lead at a computer software company with 1,001-5,000 employees
Real User
Useful microservices dependency information, helpful issue troubleshooting, and quick investigations
Pros and Cons
  • "The most beneficial aspect of Slunk APM is the ATM, which is the map displaying the inbound and outbound relationships of the microservices, as well as the traffic between these dependencies. This feature provides us with valuable insights and helps us understand the interactions between different microservices."
  • "Primarily, the logs in Slunk APM can be challenging to navigate and comprehend, making it difficult to understand the details within each log. Compared to other tools like LogDNA, which are more intuitive in this aspect, the logs in Slunk APM can require more effort to understand."

What is our primary use case?

I am using Slunk APM mostly for telemetry and logs.

How has it helped my organization?

The Slunk APM proves to be extremely useful for troubleshooting production issues. We rely heavily on its detectors to monitor the traffic flow between microservices, and any sudden deviations in traffic, whether due to errors or changes in inflow, trigger alerts. This allows us to quickly investigate the source of the traffic and identify bottlenecks in the microservice ecosystem. once we have a problem, we are looking through the logs, and it has really helpful filters. We are able to find what we want quickly.

When an issue arises, we search through the logs using the highly effective filters that are provided. This enables us to quickly locate the required information with ease.

What is most valuable?

The most beneficial aspect of Slunk APM is the ATM, which is the map displaying the inbound and outbound relationships of the microservices, as well as the traffic between these dependencies. This feature provides us with valuable insights and helps us understand the interactions between different microservices.

What needs improvement?

Primarily, the logs in Slunk APM can be challenging to navigate and comprehend, making it difficult to understand the details within each log. Compared to other tools like LogDNA, which are more intuitive in this aspect, the logs in Slunk APM can require more effort to understand.

It would be beneficial to have a feature that addresses the scaling of microservices. At times, issues with microservices may not be related to the code, but rather to the available resources. Therefore, it would be useful to have a feature that indicates the status of the microservices, including their scaling status and any relationship between the two.

For how long have I used the solution?

I have been using Slunk APM for approximately one year.

What do I think about the stability of the solution?

The metrics in Slunk APM may not always be accurate as they depend on the computer generating the report. If the reporting machine is underperforming, it can show lower metrics, which can be misleading. Therefore, it's important to be cautious when relying solely on Slunk APM for accurate metrics.

I rate the scalability of Slunk APM an eight out of ten.

What do I think about the scalability of the solution?

The scalability of the solution is good.

We plan to increase our usage because new features of the solution are coming out.

I rate the scalability of Slunk APM an eight out of ten.

How are customer service and support?

I have not used the support. I did not have any problems.

Which solution did I use previously and why did I switch?

I have previously used LogDNA for logs and Newrelic for telemetry .

How was the initial setup?

The initial setup of Slunk APM was straightforward.

What was our ROI?

We have received a return on investment after switching from our previous solution to Slunk APM.

What's my experience with pricing, setup cost, and licensing?

The price of Slunk APM is less than some of its competitors.

Which other solutions did I evaluate?

We choose Slunk APM over other solutions because of the cost benefits.

What other advice do I have?

If you're planning to use Slunk APM, my suggestion is to exercise caution, especially if the machines you're using are under heavy load with graphics or other resource-intensive tasks. In such scenarios, the data you get from Slunk APM may not be entirely reliable. Nonetheless, it's an excellent tool that can provide a comprehensive overview of your system if you integrate it into all aspects of your operations. With Slunk APM, you can easily identify bottlenecks and improve your programs, making it an incredibly useful tool.

I rate Slunk APM an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Splunk APM
May 2024
Learn what your peers think about Splunk APM. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
772,422 professionals have used our research since 2012.
Manager IT Solutions at a pharma/biotech company with 10,001+ employees
Real User
Top 20
Reasonably priced, user-friendly, and easy to deploy
Pros and Cons
  • "The features are pretty much ready out of the box."
  • "The features are pretty much ready out of the box."
  • "The UI enhancements could be a way to improve the solution in the future."
  • "The UI enhancements could be a way to improve the solution in the future."

What is our primary use case?

Right now, I am using the infrastructure monitoring module. It's mostly for monitoring the infrastructure workloads. We can monitor our server, database and networks. It's mostly metric-based monitoring. 

What is most valuable?

The time to go live is very fast. It takes mere minutes for the sys admin to set up the solution.

The features are pretty much ready out of the box. 

The visualization is very user-friendly.

It is stable.

The solution scales well.

The pricing is very reasonable. 

What needs improvement?

We can't really configure the solution. 

The UI enhancements could be a way to improve the solution in the future. 

We'd like the solution to be better integrated with Splunk Cloud. 

For how long have I used the solution?

I've used the solution for almost a year. I haven't used it for that long.

What do I think about the stability of the solution?

The solution is pretty stable. There are no bugs or glitches. It doesn't crash or freeze. It is reliable. 

What do I think about the scalability of the solution?

This is a very scalable solution. You can have different deployment modules. It's flexible. 

How are customer service and support?

I've never contacted technical support. We don't take care of that aspect of the product. 

How was the initial setup?

This offers a very easy setup.

The deployment is fast. It was very quick. It does depend on how fast your infrastructure is. 

What's my experience with pricing, setup cost, and licensing?

The solution is reasonably priced compared to the competition. We do not find it very expensive at all. 

What other advice do I have?

I'm an end-user and customer.

We're using the SaaS deployment. We don't have visibility into the version number. 

I'd recommend the solution. We've had a good experience firsthand. It's a very simple solution to grasp and understand from an end-user perspective. You just might need a bot of configuration to visualize the data. 

I'd rate the solution nine out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Raghuraman Sundararajan - PeerSpot reviewer
Senior Manager III at a financial services firm with 10,001+ employees
Real User
Top 5
Good application performance monitoring but serious issues with performance
Pros and Cons
  • "Splunk APM has helped us to standardize logging and monitoring procedures."
  • "Splunk APM's performance could be improved - at the moment, it's very slow and takes forever to give me what I want."

What is our primary use case?

I primarily use Splunk APM for logging and metrics.

How has it helped my organization?

Splunk APM has helped us to standardize logging and monitoring procedures. 

What is most valuable?

Splunk APM's most valuable feature is the application performance monitor.

What needs improvement?

Splunk APM's performance could be improved - at the moment, it's very slow and takes forever to give me what I want. Its documentation and accessibility to end-users could also be better.

For how long have I used the solution?

I've been using Splunk APM for a year and a half.

What do I think about the stability of the solution?

I would rate Splunk APM five or six out of ten for stability.

What do I think about the scalability of the solution?

Splunk APM scales well.

What other advice do I have?

I would give Splunk APM a rating of four out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Vice President Hybrid Cloud Operations at a computer software company with 10,001+ employees
Real User
Data monitoring solution used for 20 years to successfully monitor all FaaS workloads
Pros and Cons
  • "This solution is very quick to deploy as it is a SaaS solution and integrates with tools like ServiceNow."
  • "The monitoring of workloads when using SignalFx could be improved."

What is our primary use case?

We use this solution to monitor all our FaaS workloads.

What is most valuable?

This solution is very quick to deploy as it is a SaaS solution and integrates with tools like ServiceNow.

What needs improvement?

The monitoring of workloads when using SignalFx could be improved. 

For how long have I used the solution?

We have used this solution for more than 20 years. 

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

This is a scalable solution. 

How are customer service and support?

We have received good technical support when needed. 

How would you rate customer service and support?

Positive

What other advice do I have?

I would rate this solution an eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Splunk APM Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
Buyer's Guide
Download our free Splunk APM Report and get advice and tips from experienced pros sharing their opinions.