Tricentis Tosca Reviews

We use Tricentis Tosca for Salesforce automation.

Tricentis Tosca has benefited our company by allowing us to onboard testers easily. We have a few developers who develop the code, such as scripts for the team. The manual testing team can execute the code without a problem. 

The regression testing time, was five days earlier. For example, in the current project, it took us five days for the release. Since we have used the solution it only takes us two days. It is a savings of three days. It's easy and much more stable. The results we receive are hard to believe. 

We have experienced that when we used Selenium, we can have some failures. Tricentis Tosca is much more reliable compared to many of the tools. The reliability and efficiency of our teams have improved a lot from the use of this solution.

The most valuable features of Tricentis Tosca are the Salesforce scanning. There are two scanning for Salesforce applications. There is Salesforce scanning and normal application scanning. Object identification has been really useful in Tricentis Tosca.

The API testing has been useful. We can do testing in Postman and we receive good responses. We can import the Postman to Tricentis Tosca and start using it right away. The manual testing to automation can be done smoothly. You get the Postman sponsors from the manual testing team and we can import it to this solution.

There is a source code repository within Tricentis Tosca. There is no need to use GitHub or something else. We can do provisioning and all the switches in Tricentis Tosca. We use qTest as our direct test management tool, and it is integrated with this solution. Once installed it can easily be used and it is very easy to share the objects across the projects, such as if one developer scans all the pages we can share them across all the modules. The modules can be shareable as well. The reusability of some of the features is very good.

Overall the solution is easy to use compared to any other tools, it's very easy to organize and develop. It's simple for new people to have them be onboarded. There's not much coding involved, and the framework is stable.

Tricentis Tosca supports Salesforce Lightning which many other tools will not.

We are using the Tricentis Tosca BI testing module, analytics, and data testing and they have been great.

The source controls that are in Tricentis Tosca have some problems. For example, if you use Selenium or use Java-based application, it's easy to match code from two developers. However, if you're a developer and going to look at Tricentis Tosca, it's very difficult to use the source control measure.

If you have any issues with the tool, we had to go to the support system of Tricentis Tosca. We cannot change anything, such as the DLL files. We had to wait for them to deploy the package and it takes time. If I have some tool issue, it takes a month to resolve it, because normally the DLL comes, and then we have to recompile everything and then deploy it. It takes a lot of time. 

We use Copado as our CI/CD pipeline and Copado has no integration with Tricentis Tosca. Other solutions can support Copado, such as Jenkins or Areo. We are using a different approach to do the CI/CD operations.

I have been using Tricentis Tosca for approximately two years.

Tricentis Tosca is very stable if you compare it to Selenium or UFT.

The solution supports a lot of applications and it supports the leading applications. It can scale very well.

We have approximately 80 people using the solution in my organization. However, we are limited by the licensing cost but what we use of the solution we are using it to the maximum.

In Tricentis Tosca we cannot change anything. If we have some issues, we have to go through the support system and receive the support, but the support system is not that efficient. If you have a blocker from the tool side, it takes a long time for a solution. For example, if I'm a developer, we can use GitHub, Aleo, or any other tool for source control. 

We can check-in, check-out, deduct the files, review, and again do a review, such as pull a request. However, this is not available in Tricentis Tosca. We had to do reviews offline and we cannot give comments on this solution. For example, if I have a junior developer develop something, there is no way I can promote the code into the route directory. I have to do it all on a manual basis. There is no other review mechanism in the tool and neither does it support, integrate with GitHub or any other repository. We should have code within Tosca itself. There is no other way to take out the code.

The support from Tricentis Tosca needs to be improved. I have not been happy with their support. When I try and contact them I have found it difficult to get through to the first level of support. I then have to go through other communication channels for assistance.

I would rate the support from Tricentis Tosca a two out of five. 

If you use other solutions, such as Selenium or UFT, but we had issues in identifying objects. We did not have the same issue with Tricentis Tosca.

Tricentis helped with the implementation of Tosca. We are not using the cloud version because of security and compliance issues. It has been difficult. If it is in the cloud version, it is easy. If you're using the in-house on-premise version it's painful because we are supposed to do the deployment. Each build and deployment takes time, but if you use a cloud version, it is now seamlessly working.

We have a separate team to do the implementation, but it was easy for them. It took approximately two, to three weeks. Many things have to be done first inside, such as the DevOps and management, they need to first get the build. We compare, are we deploy it in our QA server, then we deployed the production server for their process. I am not sure of the exact breakdown of the deployment process time. The full process took a couple of months to set it up.

Initially, we used a consultant to do the implementation.

Tricentis Tosca has minimal maintenance, it is a setup-and-go type solution. The only thing we had to do is create the workspace. We use the two ways to do it, single-user workspace or multi-user space. We have now moved from single to multi-user. That takes some time to do because of the slicing and dicing of the workspace that we have to do. We have to be careful about the planning of Tricentis Tosca. 

The maintenance is straightforward. Once you install it, it's great. There is no need to have any updates everything is controlled to the centralized agent system. If we are to receive an upgrade, it's all handled through our IT team. They update all the systems, to whatever needs changing which is done through a backend system. There is no need to do individual updates.

Tricentis Tosca is an expensive tool and the licensing is not simple.

We have evaluated the Copado Robotic tool.

From experience from using UFT, if they just compare UFT to Tricentis Tosca, I think Tricentis Tosca is a great tool compared to any other tool I have experienced.

UFT is much more heavy compared to Tricentis Tosca which is lightweight and easy to learn and to work with. The stability of the Tricentis Tosca application is great. There is no scripting required in Tricentis Tosca as there is in UFT. However, there is more web scripting. You can do scripting separately and if you're going for a commercial tool Tricentis Tosca is the one to choose.

I rate Tricentis Tosca an eight out of ten.

Automating SAP and NON SAP applications 

Reduced Integration testing time effectively from 2 weeks to 1 day for CRM application.

With code free automation concept, it's easy to automate and maintain test scripts. Many of my team members shifted over the past two years, and upskilling and knowledge transition was never a problem. 

In today's agile and cloud world when solution and functionality are not stable, automation scripts' maintenance was not a big issue. Looking at the amount of rework and maintenance activity that we had done for our scripts, it might have been a nightmare with some other scripting tool.

They can make it more stable. I have used this tool for SAP applications. Tricentis's alliance with SAP mostly worked fine, but there were very few glitches. However, we got the required support from the Tricentis team.

They are coming up with their new versions and upgrades with respect to how the Tricentis systems as cloud applications are updated, and it would be good if they have a robust accelerator pack.

I have used this solution for more than one and a half years.

I scaled it up a few months ago, and it was not a smooth process.

I have worked on QTP/UFT and  SAP TAO for SAP automation. Considering no-code automation, easy maintenance, and integration capabilities with 150 + applications, I selected TOSCA for an automation solution.

Its initial setup is not very complex and needs the required skills/knowledge. It also depends on the environment. It is good to have a TOSCA expert in your team to support integration activities.

We engaged the SI partner for Tosca set up and automation.

We did not fully utilize its integration with the test management tool, but it was working fine. 

My recommendation would be to go through Tricentis documentation and the best practices that they are proposing. Wherever required, set up a knowledge-sharing session with Tricentis. 

We use Tricentis Tosca for test automation.

The most valuable feature of Tricentis Tosca is the Tosca Commander. Functionality is another thing I find most valuable in the solution.

What needs to be improved in Tricentis Tosca is its centralized repository mechanism because it's not as flexible. The repository in the solution where you store the data and the script for test automation is quite an old-fashioned mechanism that could be improved.

An additional feature I'd like to see in the next release of Tricentis Tosca is a distributed repository mechanism because it's required in the current installation for my company.

We have a contract with Tricentis Tosca, and we've been using the solution for six years now. We're using the latest version, which is version 14 because there was this bug called the Log4j.

Tricentis Tosca is a pretty stable solution.

In terms of scalability, that's a challenge in Tricentis Tosca. Scaling the solution is quite difficult because it uses only Windows environments, so it's not a good solution for scaling up. Right now, we rely on Windows, but we are moving to the cloud, so scaling Tricentis Tosca would be difficult for us.

The technical support for Tricentis Tosca isn't quick, but it's useful.

The initial setup for Tricentis Tosca was pretty straightforward.

Initially, for the deployment of Tricentis Tosca, we used a consultancy company, but now we do its deployment in-house.

In terms of the licensing costs for Tricentis Tosca, we are spending more or less $70,000 per year. We have a very complex mechanism because there are some business users and some BI users, so the licensing structure is not simple, but support is included.

My company is using Tricentis Tosca and is an end-user of the solution.

With the Tricentis Tosca installation that my company has, one person is enough for maintenance.

My advice to others looking into implementing Tricentis Tosca is to limit it. I would use it only for specific test automation requirements, and I wouldn't use it for other purposes because it's a very expensive solution.

My rating for Tricentis Tosca is seven out of ten.

We use the solution in our company for all kinds of automation, so we cannot specify anything.

Before we bought Tricentis Tosca, we had around three tools, Selenium, Worksoft, and Provar. The amount of automation was distributed between these three tools. So it was always a challenge to maintain all these separate automated scripts. Also, you need to have experts on all these kinds of tools. So once we brought in Tosca, we actually removed the licenses for Worksoft and Provar.

The major advantage is that it supports all kinds of applications, so it can be either web-based automation or desktop application automation, SAP or ERP, or the mainframe, Citrix applications. If you want to automate any kind of applications, you can use Tosca, which is not possible with tools like Selenium, Worksoft, or Provar. They are all application-specific solutions.

I think the downside would be licensing costs which are very high. Other than that, when it comes to any new issues, the tool is not supporting some features in the application, and then the need for customization comes as a drawback. These customizations are expensive, and we have to pay for them.

I have been using Tricentis Tosca for two years.

My company has a partnership with Tricentis Tosca. We are also customers of the solution. I am using Tricentis Tosca 16.0.

I face no challenges or stability issues.

Right now, it's around seventy people are using it in our company. More than that, it should be.

It is a scalable tool. It is extremely scalable.

The support is really good.

Our company had opted for platinum support, that is, like, twenty-four hours of service and support, and we are quite happy with the support. They'll come in and support. We face no issues.

I rate the support a ten out of ten.

Positive

The initial setup is really easy. The initial step is maybe around two hours of work to set up the server and all that. After that, it's very easy to give it and take it over to the testing team to start using it.

It takes two hours to deploy it.

Three people are required to install it, which includes one person from Tricentis, one person to set up the database server, and one of the automation admins from the company.

The solution is worth the money.

On a scale of one to ten, where one is very cheap and ten is very expensive, I rate the pricing a ten. The licensing model is based on a yearly basis.

For maintenance, only one person who is an admin is required.

The solution's features are good.

I think whoever wants to use it should understand the tool's capabilities first before taking a dive so they can try a PoC with the tool and then go ahead to use it. I rate the product a seven out of ten.

We use Tosca for writing the test cases. It can do multiple things, like linking test cases to requirements and generating custom reports for the queue test. Tosca is deployed on-premises, and more than 500 people are using here. 

I've also worked with Tosca VI, which is part of our PTL automation. When did a POC for Tosca VI where the Tricentis team came to India and designed a solution for our requirements. 

We switched to Tosca because it's a no-code solution. That's the primary advantage because many of our functional testers lack technical knowledge and cannot write code in Java. People without coding skill can also use it. We only need to train them. Multiple functions, loops, and logical conditions are available. If you have an in-depth understanding of the Tosca framework, you can easily automate any complex application.

We're working with multiple on-premise and cloud applications, and we use Tosca's reporting tool for regulatory purposes. One of our applications is built upon BDA visual basic, and Tosca can identify the object of that application.

Tosca generally supports 90 percent of the applications. We handle dynamic applications and multiple popups that appear while running them. I've trained almost 50 people in my organization to use Tosca, and they are now doing well.

Tosca is flexible enough to work with multiple areas, like web, API, database, and retail automation. Tricentis team supports all these areas regardless of your operating system 

Recently, I've been working on an automation application. To date, I've designed almost 10,000 scripts. In addition ETL and AP automation, we are using Tosca API to automate web services.

We can also create customized functions. For example, if something isn't supported in Tricentis Tosca Commander, we can create our own function to integrate it with Tosca Commander, so we can utilize it and integrate with the macros.

We create macros in the Excel DVS, and I created multiple tools via VBA as part of the ATL automation to compare source data to the target. We just need to schedule it. We schedule that via Postcard, so the macros we created will compare the source data versus the target data. 

First, Tricentis could improve Tosca's Linux scripting. We can automate Linux scripting, but there are a few commands that Tosca doesn't support. DVS support and the object identification mechanism could also be better. 

I have worked with Tosca for six or seven years.

We don't have many issues with stability. The only problem I had was three years back. The support team came to and resolve that issue. 

Tricentis support is excellent. When we create a ticket, they'll usually resolve it in 24 hours. There is a also chat bot.

Tosca is heavy software, so the prerequisite is 4GB of RAM and a 255 GB hard disk. It takes almost 10GB of hard disk space, and the initial setup is not difficult. You only need to get the EXT, and Tosca comes with multiple programs like Commander and Executor. There are several tools, but we primarily use the Tosca Commander because it contains everything, like the execution, DHN, and reporting parts. 

There are two licenses: single user and multiple user. A multiple-user license means that several people can work together on one project and collaborate on code stored in a central location.

A single-user license is for people working alone on a one particular application. It's much cheaper than a multi-user workspace. If you are getting a large volume of licenses for an enterprise, you can probably negotiate a discount, but I'm not sure about that. 

I rate Tricentis Tosca nine out of 10. The tool has multiple features, and it covers a variety of applications, It's accessible, so anyone can use it even if they're not a technical person. But if you have some programming knowledge, you can create your own customized functions and automate any Windows application. Integration is straightforward, and test management tools are also available. 

A person can get an ES1 and ES2 certification by viewing a video tutorial before starting the actual scripting. They complete the certification work with any demo application to learn how to scan the objects, execute test cases. Tricentis supports 95 percent of applications, and it covers a broad range of areas, like DB, ETL, and website automation. 

We utilize Tricentis Tosca to reduce our release cycle timing for our SAP releases. We have at least one release every quarter. We also use it for automation.

We have to automate thousands of test cases and complete end-to-end SAP on business processes. To manually execute these tasks, it would take us at least two months. By automating these tasks using Tosca, now it takes five to 10 days maximum. Tricentis Tosca is a codeless or scriptless automation tool.

Test case design and test data management are the most valuable features for us.

With regard to areas of improvement, report customization should be easier. It would be good if Tosca could provide standard reports for at least 20 variants. At present, there are only three to four variants.

The mobile engine needs to be faster and easier to use; it is a bit cumbersome. Also, the object identification in the mobile engine needs improvement.

I would like to see easy-to-use customizations for reports in the next release.

I've been using Tricentis Tosca for the last nine years.

In terms of stability, I would rate the solution at nine out of ten.

I would rate Tosca's scalability at eight out of ten. We have 10 users and 10 exemption licenses in our organization. We plan to increase usage in the near future.

Initially, we were able to create a case. Right now, that function is not very useful. We also have to request remote access. In addition, sending large files is a bit cumbersome because our organization's policy does not allow us to upload anything to Tricentis' cloud or network.

Thus, I would rate technical support at six on a scale from one to ten.

Neutral

We used Micro Focus UFT and SmartBear. UFT requires a framework each time, and SmartBear requires coding. Both of these solutions had limitations with regard to our enterprise-level technology stack, and therefore, we decided to go with Tricentis Tosca.

The initial setup is easy, and I would rate it at eight out of ten. The deployment process took at least 48 to 72 hours.

We deployed it ourselves with help from third-party teams. We had four people involved in the deployment including engineers and a manager.

If you are purchasing less than five licenses, then the pricing is high. On a scale from one to ten, with one being low and ten being high pricing, I would rate this solution at eight.

Tricentis Tosca does not provide much support for reports and mobile automation. The speed of execution of mobile automation is low. Also, test case creation and the creation of models take a lot of time in the mobile engine.

Overall, I would rate Tricentis Tosca at eight on a scale from one to ten with one being the worst and ten being the best.

Tosca offers end-to-end automation capabilities. It has strong features for managing test data, code, and locators. Additionally, it includes a record and playback feature for ease of use. One notable feature is its ability to handle negative XPath healing processes. If one XPath fails, Tosca can utilize backup XPaths to ensure test cases do not fail due to locator issues, thereby focusing on identifying application-side issues, which is the ultimate goal.

Tosca offers encryption features for securing sensitive data such as usernames, passwords, credentials, and other data managed within the tool. This information is encrypted and can be decrypted within the Tosca environment.

The solution is expensive compared to other tools in the market.

I have been using Tricentis Tosca as a customer for 6-8 months. We implemented the solution according to the business requirements.

The product is stable.

I rate the solution’s stability an eight out of ten.

The solution is scalable. It is a strong solution for executing test cases concurrently across multiple browsers and devices. It efficiently handles test case execution in parallel, making it faster for hundreds of test cases. It may require a powerful machine with ample processing power and RAM to maintain optimal speed and performance for executing millions of test cases.

Five users are using this solution. We have concurrent licenses.

I rate the solution’s scalability an eight out of ten.

Technical support is good. They have their own portal for submitting requests and responding within 24 hours to resolving their queries or problems.

Positive

The initial setup is easy, but for a new person, it can be complex. It may take nanoseconds if you have a faster solution, depending on the memory of the solution. In AWS build, you can quickly get your branch, pull it, and deploy it anytime, anywhere. There are no blockers. If your solution is heavy or gigabytes, it may take minutes according to the Internet speed and other privileges.

I rate the initial setup as seven-point five out of ten, where one is complex, and ten is easy.

The product has a costly license. It costs around $700-900/ year.

Cost is a significant factor. Tosca has strong features that may not be suitable for every product or project. Tosca should provide a free community learning platform for individuals to explore Tosca before making a purchasing decision. Tosca is primarily focused on SAP environments. SAP is a player in the IT landscape. Tosca's scope extends beyond just SAP to address various testing needs across different domains within IT.

Tosca has strong integration with SAP systems. Tosca is a comprehensive test automation tool that caters to various domains, including medical, fintech, e-commerce, B2B, B2C, communication applications, and other role-based applications. Tosca can also be applied to automate testing across a wide range of IT industry sectors. It's a well-known tool in the market for its versatility and effectiveness in test automation beyond the SAP ecosystem.

We are working with the MBT approach. Tosca is compatible with SDET practices, and its main purpose is achieved through model-based test automation.

Tricentis Tosca offers built-in libraries for integration purposes, allowing users to implement various integrations seamlessly. Test cases can be executed by configuring AWS, Azure, or DFS integrations. These integrations are built-in and provide capabilities that enhance convenience and flexibility.

Tosca is a robust and competent solution, leveraging cutting-edge technologies to capture locators, record test cases, and execute actions across various UI platforms. It is compatible with the latest technologies like TypeScript, JavaScript, Angular, and other user interface platforms. I highly recommend this solution for those who are considering purchasing it

Overall, I rate the solution an eight out of ten.

We primarily use the solution for automation testing. It integrates with other DevOps pipelines. 

The solution has improved out time to release on production. Everything's automated now, which makes everything move faster. 

The solution is model-based. I know and that's the main reason we went there. We are also using Tosca BI, which is the BI module. We're using that regularly for most of our teams. We just purchased it for our Business Intelligence. We ran a POC and then we just purchased it. 

The initial setup isn't too difficult. 

The solution does not have one catch-all product. For example, if you wanted the DB for Business Intelligence, it's a different module that you have to purchase. If you want to do API testing, you need to buy a different module. If you want to do performance testing, which we haven't bought yet, you would need to buy another module. There are a lot of modules you have to buy in order to have full-blown testing capabilities. I understand that they're breaking them up so people who don't want everything aren't forced into things they won't use. However, for those that do want all of the functionality, it can get costly. 

We've been using the solution for probably two to three years so far. 

The stability of the solution is good. It doesn't crash or freeze. there aren't bugs or glitches. 

The solution can scale quite well. We have 16 groups using it. I don't know how many individuals are on it, however, it's likely there are five people per team. We usually don't go by user when we're counting.

We do plan to increase usage in the future. We use it quite extensively already. We may be moving some legacy tools over to it. 

Technical support has been good. We are satisfied with the level of support on offer. 

We used IBM Rational or Functional Tester and it was just outdated and we needed to go down the toolset. We also wanted something that we use as a data model. 

The initial wasn't complex, it was pretty easy, however, when we did the upgrade to the latest version, which is the new way of architecting, that was more of a challenge due to the fact that we're in multiple clouds. That was more of an issue for us to upgrade due to our multiple cloud environment.

We had to work with Tosca quite a bit to get that one done. Of course, there aren't too many folks who are doing what we're doing, so that might be part of it.

The deployment took a quarter of a year. We tried to install it in our environment and that's got a lot of rules in it, and therefore it took a while. For us, the security and architecture had to be approved before we put anything into our complex environment. It also took a while to train people up on it. 

We have three staff members that handle maintenance aspects, however, they also work on different tools as well. They are not full-time on just Tosca.

We hired some consulting hours from Tosca to help us with the tech. We ran a POC, which they helped us with. Then we did have some consulting hours - maybe 30 or so. We also had them train us. It was good.

They also have self-service training. They recommend you take the self-service training before you start working with the consultants. That way you know more, and then it doesn't take as much time with the consultants. 

While our teams are seeing a great benefit, I wouldn't say we see a return on investment. ROI can be subjective.

The solution is expensive. You can do multi-year or you can do yearly in terms of a licensing agreement. You can do whatever you want.

While it's a pricey solution, it's probably more stable and has more capabilities than some of the other solutions out there.

The only other cost, aside from choosing the modules you need, is the server costs as you need to put it somewhere. 

We did look at other options before choosing Tosca, however, I cannot recall which. It was a few years ago now. We did use Gartner to help narrow down our options. 

We are end-users and customers. 

We are using the latest version of the solution, although I can't speak t the exact version number. 

We have the solution on the AWS and Azure clouds and we also have it on-premises. 

I'd rate the solution at an eight out of ten. It's stable and it works, however, the cost is high. You also need a high level of knowledge in order to use it. You can't just pull someone off the street and make them a user. There's a definite learning curve.