Zabbix Reviews

We are implementing this solution for our clients. 

What we find the most valuable about Zabbix is that it is open source and there are no licensing costs.

While there are a number of benefits to Zabbix being open source, getting that trust from the customer is a little bit on the challenging side. Implementation is always tailored to the customer and the kind of information we need from the client to carry it out can make them very uncomfortable. Sometimes the clients are not ready to share it.

It can also be difficult for us to formulate a price for clients that need a solution for which there is no template. If we can implement a solution with the help of a template, we know how much time and effort it will take so it is easy to estimate a price for the customer. Without templates, estimation is a little bit challenging. 

In addition to the above, although there are templates available for Cisco switches, they do not work for all families of Cisco switches.

These are the challenges we are facing at our company. Overall, setting up Zabbix is a challenge. However once it is setup, managing it is comparatively easy.

We have been using Zabbix for a year, I suppose. 

Zabbix is quite stable once it is set up. We haven't had any post-setup issues. 

We are regularly in touch with Zabbix's technical support. Generally, there is little bit of challenge because of the time zones. Nonetheless, their tech support is not bad. It's good.

We did not previously use a different solution. Zabbix was the first solution we worked on. However, right now we are in the process of exploring other solutions.

We are evaluating Motadata. This is a solution based out of India. We are in touch with them, but we are in the very initial stages. We also don't know how it will work out.

Whether or not setup is straightforward or not will depend on the client's use case. From our end, the issue is estimating the effort it will take for us to implement the solution for our clients. We run into issues when it comes to giving the clients a quote for our work ahead of time. 

Because Zabbix is an open source solution, a lot of customization is required. In turn, a lot of information has to be provided by the client about exactly what they want, which parameters they want to monitor, and what the thresholds are. Proprietary solutions would already have those thresholds in place. Once this process is done, it's really very good for your organization. But it does take a lot of work.

The most valuable features are the monitoring and the ease with which we can set it up at customer sites with our custom Zabbix proxy and tools. It is very agile and it is easy to do custom setups.

The dashboard and the graph section could be a little bit more professional.

We have been using Zabbix for about five years.

There were no issues with stability, but we needed to adjust some of the standard values in the configuration. However, that was to be expected.

I haven't scaled yet, but we plan to do this with two front-ends, two Zabbix cores, and HA MySQL.

We haven't used technical support yet. I have attended a course with one of the employees at Zabbix, and he was very good.

We did not use a solution previous to this one.

The initial setup and the subsequent upgrade were both very easy.

There are no licenses.

Just go for it. The possibilities are endless and very large.

It monitors almost everything.

It provides high scalability, alerting, notification, templating, and end-to-end security.

By proactively monitoring, it helped us to fix problems before any major disaster.

There are a lot of areas for improvement, specifically in the dashboards and reports functionalities.

I have used this solution for four years.

There were no stability issues.

There were no scalability issues.

I haven’t used technical support yet.

The initial setup is a bit complex, as lots of things need to be planned carefully during the implementation of the solution, such as the hardware sizing, customizing templates for monitoring the customer's environment, and much more.

It is a true open-source solution, so there are no licensing costs.

We evaluated many products such as HPE SiteScope, Nagios etc.

An in-depth knowledge of the product is needed to customize it, according to your customer's needs.

It is advisable to hire a consultant and do a PoC (proof of concept) before arriving at conclusion.

The most valuable feature is the monitoring of virtual machines.

Zabbix isn't a great tool for cloud-specific monitoring - its connection to public clouds needs to be improved. Other areas for improvement would be the lack of dashboards and integrations.

I used Zabbix for around three weeks on a test basis.

I really do not like this solution, almost all of its features are awful. I would rate it nine out of ten for on-premises environments but five out of ten for cloud platforms or BAS.

We are using Zabbix as our network monitoring solution. We are now trying to understand how to use the service assurance functionality, as we would like to leverage Zabbix for this task.

The most valuable feature is service assurance.

The interface is pretty straightforward. As long as the agent is running on another instance and Zabbix is able to connect to the agent, we haven't seen any issues.

Zabbix claims that there is an auto-discovery process but my team member was facing difficulty and was told that it's not really automatic, and there are some manual steps. 

We have been working with Zabbix for the past month. We are conducting a proof of concept with it.

We are not yet using Zabbix very much. We have spawned the Zabbix server and only a couple of AWS instances are running, which it is monitoring. This is to make sure there are no billing problems in AWS. At the end of the day, we stop the Zabbix monitoring. The next day when we come in, we start it again.

At this point, with our limited usage, we have not seen any issues with stability. Perhaps, once it has been running full-time for a week or longer, we may hit those types of issues.

During our PoC, we only have two technical people working with it.

This is the first monitoring product that we have worked with. Prior to this, we were dealing with NMS and CMS products.

The initial setup was pretty straightforward. We did not face any issues and it was up and running within a day.

Our in-house technician completed the deployment.

This is an open-source solution that can be used free of charge.

At this point, it is too early for me to recommend Zabbix one way or the other, as we have just scratched the surface of its capabilities.

I would rate this solution a seven out of ten.

Highly adaptable to almost any environment and technology. The use of features, like Low Level Discovery, Templates, and Macros, allow an easy and customizable deployment over large environments.

Regarding notifications, the ability to use different media types and custom scripts gives Zabbix virtually no limits (mail, SMS, Telegram, Slack, etc.). Integration with other Open Source solutions, like Grafana, expand the possibilities for data visualization.

Availability problems are easily detected, minimizing downtime. Performance problems are detected before having an impact in customer experience. There is a centralized view of the whole IT system (HW to apps), and new devices services are easily integrated.

Reporting and SLA customization.

Five years.

None.

None.

None.

We are partners, so customer service does not apply to us.

We are partners with Zabbix. The response whenever we needed their technical assistance was excellent.

We used Cacti for data visualization. We switched because of the benefits of using Zabbix as a central monitoring solution instead of having multiple tools to manage.

Straightforward. Documentation on the initial setup is available at Zabbix's website and easy to follow.

We are Zabbix's partners.

Being truly Open Source, the only investment is in the time needed to get to know Zabbix and all the features it brings. This time is later gained in downtime minimization, easy scalability, and overall system status visualization.

Zabbix is Open Source, there is no licensing or pricing. As with any monitoring tool, there is a time cost which is required to learn how to use it well.

We evaluated Nagios. We preferred Zabbix for the easy to use GUI and because it is 100% Open Source.

In our opinion Zabbix is an amazing monitoring solution which allows for any service or device to be monitored. In most cases, integration is supported out-of-the-box. In some cases, additional scripting or minor development is required.

We value the auto-host discovery, template import, bulk import/export features. Newer versions also add nice features, such as multi-IP per host.

We operate an HPC cluster. On several occasions, the datacenter(s) counted above 1000 hosts. An easily scalable solution is most valued against other solutions which are simpler to operate and have a smoother learning curve, such as Nagios.

The design of Zabbix allows the user to change metrics and check on the server side, instead of changing them on the client side, via a configuration file.

I use an older version of the product, so I cannot answer this question.

We have been using the solution for seven years.

The underlying database needs proper tuning and maintenance to avoid table fragmentation.

We had some scalability issues with a large number of nodes. It was as if the underlying relational database is on the same machine and has fragmented tables. The server CPU could ramp up to 100% and the metrics are not refreshed properly.

We switched in order to get the benefit of the ability to redefine metrics server-side, nested templates, and the really powerful graphs available at the time.

The initial setup was really straightforward. However, as soon as you reach 100 monitored clients, the default MySQL configuration doesn't scale up. I'm sure that a newer Zabbix version relies on better backend solutions for data storage.

It's free software released under the GNU/GPL license.

We evaluated Nagios.

It is unnecessary if you have below 100 hosts. Otherwise, it's a great tool, with a nice web interface.