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AppDynamics Logo
18,890 views|12,224 comparisons
89% willing to recommend
Grafana Labs Logo
12,845 views|8,858 comparisons
87% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Jun 27, 2023

We performed a comparison between AppDynamics and Grafana based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Some users found AppDynamics to be difficult and in need of specific expertise, while others found it doable with assistance. On the other hand, Grafana's setup varied depending on the user's familiarity and requirements. However, after the initial setup, both tools were straightforward to maintain.
  • Features: AppDynamics offers release management and business insights, which is useful for businesses looking to improve their operations. On the other hand, Grafana provides visually appealing graphs and good integration, making it a great option for organizations looking to present data in an attractive way. AppDynamics is scalable and customizable, while Grafana is open source and adaptable. Both solutions have stable performance and helpful support, so it ultimately depends on the specific needs and preferences of the user.
  • Pricing: AppDynamics is costly and complex, while Grafana has reasonable pricing and open source options. AppDynamics charges based on the size and scope of usage, while Grafana's cost is tied to the number of metrics used daily. Grafana offers enterprise versions and some plugins require purchasing, while AppDynamics has a confusing licensing model.
  • Service and Support: AppDynamics's customer service quality varies depending on the region, with some users having a satisfactory experience while others rely on local distributors. Technical support is generally decent but could use some improvement in communication and response time. On the other hand, Grafana's customer support has mixed reviews, with some finding it useful and efficient while others depend on community forums.
  • ROI: AppDynamics boosts user satisfaction and availability by detecting performance issues early, while Grafana enhances data visualization and analytics. Meanwhile, Grafana is straightforward to use for monitoring and alerting policies.

Comparison Results: According to user feedback, Grafana is the preferred option when compared to AppDynamics due to its open source features, customization abilities, and visually-pleasing graphs. It also boasts flexibility in integration with various tools and datasets. While AppDynamics has more features, Grafana is seen as more adaptable and user-friendly with moderate pricing and flexible licensing. 

To learn more, read our detailed AppDynamics vs. Grafana Report (Updated: May 2024).
770,616 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is the detailed statistics, like the consumer count, for the ActiveMQ server.""The flow map is very valuable to us. Before we installed APM, we had no idea how our application looked.""The transaction snapshots let you find out where the application broke; it pinpoints where in the call stack, and then how long it took to resolve.""The business transaction that stands between multiple applications is proving to be most valuable.""The most valuable feature is the live reporting on the current health\performance of our application""It allows us to configure health rules so that we can, based on our own experience, determine when an application is behaving incorrectly.""Provides monitoring more around business processes versus just servers, applications, etc. E.g., with complex systems, where a business process passes across multiple applications, the business needs us to monitor the heath of the process, not just a segment of the application.""The AppDyniamics technical support is good. We haven't had any problems with them. They answer very quickly."

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"The installation process is easy. We have deployed it on the cloud. I have around 20 to 30 people using the solution in my company.""We like the alert features.""The most valuable feature of Grafana is the ease to build dashboards from observability construction. Additionally, the page services and integration are good.""Great capacity planning and the solution has a great GUI.""It is a stable, reliable product.""The dashboards are the most valuable features.""​Grafana has improved our analysis capability to solve an issue, increasing the co-working between IT services and business services.​""Provides good dashboard visualization."

More Grafana Pros →

Cons
"Sometimes, it is hard to navigate through and find if something is wrong or figure out where an error stemmed from.""Additional support for NextGen mobile platforms also needs to be high in the roadmap prioritizations""The GUI can be overwhelming at first to a novice Dev or Ops support person, and the possible root causes of an issue do not bubble up to the first screen you see.""At this time, we don't have much visibility on the virtual environment, monitoring, and all other things. We have visibility only for database monitoring, and we have noticed performance impact when deploying database agents on the database server. We got to know this from AppDynamics support also that we should not deploy database agents from the database server. When agents are deployed on the same server and the database is monitored from there, we are not getting database server metrics. Therefore, we don't have those insights, and sometimes, we struggle because of that. They can improve this functionality so that we do not have a performance impact, and we can deploy anywhere. This would help us a lot. In terms of end-user monitoring, currently, it is not working for us because there are some complexities. It is a little complicated, and it takes a little bit of time to understand where you need to make changes. It would be very helpful if they can provide some template designs for end-user monitoring. When our servers are running on VMs, we don't get many insights from the VM side. I don't know whether it is possible to have visibility beyond the database, server, and application and whether there are some features where we can deploy AppDynamics on VMs as well. Such functionality would give us more control over storage, VM, OS, and database. It will also provide complete visibility of our hardware and software.""I think I would like to see a better way to deploy and upgrade the machine agents that we use. Currently, we have to use SCCM, and that might just be our environment with the customer.""The infrastructure is not as good as other solutions.""The QA and test environment need improvement.""While it is scalable, it could be better."

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"There is a need for improvement in automating daily monitoring reports, especially when alerts are triggered due to system downtimes or fluctuations.""It would be helpful if they simplified the data source.""There are not a lot of plugins for financial market monitoring.""Grafana need to improve the logging functionality.""We need different kinds of applications in our infrastructure to see information in Grafana.""I find issues with Grafana. For example, I am unable to open some services there. Then, we have to open ten different tabs to get it fixed. And it's annoying when there's something going on; we want to check Grafana, and it throws four different errors.""Its interface could be more accessible.""There is room for improvement when using multiple dashboards because they can become complicated to keep track of and use."

More Grafana Cons →

Pricing and Cost Advice
  • "The product’s licencing policy is competitive. However, properly identify and size your needs to get the best rate."
  • "As a technical person, and as an application development team, they all understand that this is the right tool for us. But when it comes to budget and financial matters, it takes days and weeks to convince upper management to buy this tool. So they should do something more on licensing costs."
  • "It is not a cheap tool, but you also save in manpower to setup because it is easy and fast. At the end of the day, I think the revenue is much better. BUT, they have an awful co-term mode of licensing."
  • "It could be cheaper. It's a little cost prohibitive. There are so many features that also show a lot of value, but it’s not always easy to justify the cost."
  • "Because it is priced per JVM, the price can increase pretty fast, into the millions. We have had challenges because we had to justify the price to our clients, as well, when we are putting in certain tools."
  • "It would be better if there were more solutions incorporated into the base price. ​"
  • "The way it is structured in terms of price could be better. You pay for individual modules and that adds on to the cost, which detracts you from implementing those modules and slows you down."
  • "Take into consideration what you get for specific pricing models and how much it costs to add on things you may need later.​"
  • More AppDynamics Pricing and Cost Advice →

  • "​Grafana is free and open source.​"
  • "I use the open source model so it is free."
  • "My company uses the open-source version of Grafana, so it's free."
  • "We use the open-source version of Grafana."
  • "We are using the open-source license."
  • "I give the price an eight out of ten."
  • "You need to purchase the solution's license for its commercial use."
  • "The solution is expensive."
  • More Grafana Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Top Answer:Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with… more »
    Top Answer:The product's initial setup phase was very easy.
    Top Answer:For me, Grafana is a cheap tool because I don't have to spend much time learning the product since it is a simple solution. I don't know if there are different paid versions of the product.
    Top Answer:I have a problem with Grafana in the area of documentation. There is a problem in the area of some graphs where you connect elements. With Grafana, there is only one name that can be included for ten… more »
    Ranking
    Views
    18,890
    Comparisons
    12,224
    Reviews
    21
    Average Words per Review
    462
    Rating
    8.0
    Views
    12,845
    Comparisons
    8,858
    Reviews
    36
    Average Words per Review
    387
    Rating
    7.9
    Comparisons
    New Relic logo
    Compared 15% of the time.
    Azure Monitor logo
    Compared 13% of the time.
    Sentry logo
    Compared 12% of the time.
    Dynatrace logo
    Compared 10% of the time.
    Datadog logo
    Compared 3% of the time.
    Also Known As
    AppD, AppDynamics APM
    Learn More
    Grafana Labs
    Video Not Available
    Overview

    AppDynamics is a leader in APM (application performance monitoring) tools. The solution is designed to help you spot application issues on the spot so you can get to the root causes of problems, all in real time. In addition, AppDynamics offers seamless traceability and is fully capable of enhancing application performance and visibility in the multicloud world. It uses AI to solve application problems and prevent them from occurring in the future. AppDynamics is a great tool that can help your organization make critical, strategic decisions and is ideal for businesses of all sizes.

    AppDynamics Features

    AppDynamics has many valuable key features. Some of the most useful ones include:

    • Code level visibility
    • Dynamic baselining
    • Powerful alerting
    • Visibility and control
    • Quick installation
    • Mobile real-user monitoring
    • Browser real-user monitoring
    • Application performance management
    • Database agents
    • Server visibility
    • Trend database performance over time
    • Data retention
    • Monitors multiple platforms
    • Troubleshoots performance issues
    • Synthetic monitoring
    • Continuously monitors in a high-volume environment

    AppDynamics Benefits

    There are many benefits to implementing AppDynamics. Some of the biggest advantages the solution offers include:

    • Deep insights: The AppDynamics solution can provide deep insights into your processes, including real-time insights into performance, user experience, objectives, and business outcomes.
    • Unified monitoring: With AppDynamics, six monitoring applications are combined into a single robust solution. In turn, you gain complete visibility and multi-channel user experience management. The solution’s unified monitoring also quickly produces previews that are more accurate.
    • Data-led customer experience: By using AppDynamics, you can ingest and analyze data across your entire technology stack and transform it into detailed visualizations. This allows you to easily make the right business decisions while enhancing the user experience and also driving better business results.
    • Advanced network visibility: AppDynamics allows you to gain insight across your entire technology stack. As a result, you have greater visibility of the external networks that your applications rely on, which enables you to quickly resolve issues with connections to Domain Name Service (DNS), Internet Service Providers (ISPs) and Software-as-a-Service (SaaS) providers.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the AppDynamics solution.

    Chandan K., Associate Director at a financial services firm, says, “The tracing is the most important aspect of the solution. The way it traces the information within the particular application or within the particular infrastructure is great. That actually helps. Apart from that, all of the data that's in the production APM is good.”

    PeerSpot user, Yacin H., Responsable Commercial at Zen Networks, mentions, “You can use one module for each server, for each application, and for each API”. He also adds, “With the solution you can put add-ons on it and it's very customizable. You can customize it easily. If you want something that the tool doesn't have, you can add it easily.”

    Another reviewer, a Head Of Information Technology at a mining and metals company expresses, "The solution helps us save a lot of time on certain tasks. The dashboards of the solution are excellent. The stability is good.”

    David G., Systems Engineer at a tech services company, states, “The solution has beneficial application analysis, is highly scalable, and has a great ROI.”

    Grafana is an open-source visualization and analytics platform that stands out in the field of monitoring solutions. Grafana is widely recognized for its powerful, easy-to-set-up dashboards and visualizations. Grafana supports integration with a wide array of data sources and tools, including Prometheus, InfluxDB, MySQL, Splunk, and Elasticsearch, enhancing its versatility. Grafana has open-source and cloud options; the open-source version is a good choice for organizations with the resources to manage their infrastructure and want more control over their deployment. The cloud service is a good choice if you want a fully managed solution that is easy to start with and scale.

    A key strength of Grafana lies in its ability to explore, visualize, query, and alert on the collected data through operational dashboards. These dashboards are highly customizable and visually appealing, making them a valuable asset for data analysis, performance tracking, trend spotting, and detecting irregularities.

    Grafana provides both an open-source solution with an active community and Grafana Cloud, a fully managed and composable observability offering that packages together metrics, logs, and traces with Grafana. The open-source version is licensed under the Affero General Public License version 3.0 (AGPLv3), being free and unlimited. Grafana Cloud and Grafana Enterprise are available for more advanced needs, catering to a wider range of organizational requirements. Grafana offers options for self-managed backend systems or fully managed services via Grafana Cloud. Grafana Cloud extends observability with a wide range of solutions for infrastructure monitoring, IRM, load testing, Kubernetes monitoring, continuous profiling, frontend observability, and more.

    The Grafana users we interviewed generally appreciate Grafana's ability to connect with various data sources, its straightforward usability, and its integration capabilities, especially in developer-oriented environments. The platform is noted for its practical alert configurations, ticketing backend integration, and as a powerful tool for developing dashboards. However, some users find a learning curve in the initial setup and mention the need for time investment to customize and leverage Grafana effectively. There are also calls for clearer documentation and simplification of notification alert templates.

    In summary, Grafana is a comprehensive solution for data visualization and monitoring, widely used across industries for its versatility, ease of use, and extensive integration options. It suits organizations seeking a customizable and scalable platform for visualizing time-series data from diverse sources. However, users should be prepared for some complexity in setup and customization and may need to invest time in learning and tailoring the system to their specific needs.

    Sample Customers
    Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
    Microsoft, Adobe, Optum, Sky, Nvidia, Roblox, Wells Fargo, BlackRock, Informatica, Maersk, Daimler Truck, SNCF, Atlassian, DHL, SAP, JPMorgan Chase, Cisco, Citi and many others.
    Top Industries
    REVIEWERS
    Financial Services Firm32%
    Computer Software Company12%
    Manufacturing Company6%
    Aerospace/Defense Firm6%
    VISITORS READING REVIEWS
    Educational Organization41%
    Financial Services Firm17%
    Computer Software Company10%
    Manufacturing Company5%
    REVIEWERS
    Retailer20%
    Computer Software Company20%
    Comms Service Provider13%
    Financial Services Firm13%
    VISITORS READING REVIEWS
    Financial Services Firm22%
    Computer Software Company14%
    Manufacturing Company10%
    Retailer6%
    Company Size
    REVIEWERS
    Small Business18%
    Midsize Enterprise14%
    Large Enterprise69%
    VISITORS READING REVIEWS
    Small Business8%
    Midsize Enterprise46%
    Large Enterprise46%
    REVIEWERS
    Small Business35%
    Midsize Enterprise19%
    Large Enterprise46%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise12%
    Large Enterprise70%
    Buyer's Guide
    AppDynamics vs. Grafana
    May 2024
    Find out what your peers are saying about AppDynamics vs. Grafana and other solutions. Updated: May 2024.
    770,616 professionals have used our research since 2012.

    AppDynamics is ranked 5th in Application Performance Monitoring (APM) and Observability with 155 reviews while Grafana is ranked 6th in Application Performance Monitoring (APM) and Observability with 39 reviews. AppDynamics is rated 8.2, while Grafana is rated 8.0. The top reviewer of AppDynamics writes "Very good real-time monitoring capabilities, deep problem diagnosis, and transaction mapping". On the other hand, the top reviewer of Grafana writes "Agent-free with great dashboards and an active community". AppDynamics is most compared with Dynatrace, Elastic Observability, Datadog, Splunk Enterprise Security and ITRS Geneos, whereas Grafana is most compared with New Relic, Azure Monitor, Sentry, Dynatrace and Datadog. See our AppDynamics vs. Grafana report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.