ArcSight Enterprise Security Manager (ESM) vs Rapid7 InsightIDR comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between ArcSight Enterprise Security Manager (ESM) and Rapid7 InsightIDR based on real PeerSpot user reviews.

Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ArcSight Enterprise Security Manager (ESM) vs. Rapid7 InsightIDR Report (Updated: May 2024).
787,033 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"There are many features that are good for clients who are looking for a good SIEM solution. They like the ease of creating a business that is effective and impressive.""Once the rules are defined, it becomes easy to detect changes and generate automated logs.""I am satisfied with the solution's stability.""The reports that we are from getting from ArcSight are very valuable. The reporting in ArcSight is good. Our regulators ask us for the reports on a regular basis, and we have been able to provide the required data. Its overall functionality in terms of log analysis and the speed at which it does that is also valuable. It is very quick. Whatever alerts we had configured were extremely fast. We immediately get alerts when there is unauthorized access or unknown access, or even positive access. This is where we found the difference between ArcSight and other solutions.""The most useful features are directories, price, and live reporting.""I would rate the ease of use for new users an eight out of ten, with ten being easy to use. It is a good tool.""ArcSight ESM allows us to find if someone is doing an administrative operation at inappropriate times of day or trying to do something they're not allowed to.""I think that the overall experience with this solution is good, but in particular, I think that the dashboards are quite interactive."

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"InsightIDR’s ability to process millions of transactions per day, and to notify me of the most critical ones, is priceless. InsightIDR has the alerts tuned, and has the ability to quickly drill down to determine the threat level.""During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, its origin, and potential threats. For instance, it can identify if an application belongs to a known ransomware group. The system rates the threat, offering a clear detection ratio, such as 97 out of 100. It not only identifies threats but also illustrates the associated behaviors, helping us understand the potential risk to a particular endpoint.""The product works well. Stability-wise, I rate the solution a ten out of ten.""I am able to run automated actions based on the output of reports, leaving me extra time to focus on more pressing matters.""I have seen that Rapid7 InsightIDR provides security to the networks and endpoints in the company.""The log aggregation and storage provided by InsightIDR has shown no issues with scalability; aggregating over one hundred millions events daily.""Rapid7 is easy to use and deploy. It is a simple solution and has easy data pulling.""Rapid7's reporting is more robust than Tenable's."

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Cons
"There are several improvements that we would like to see, including: Building a system based on a log collection (SOC), a scenario for external encroachment, and Operator training.""ArcSight is incredibly complex when configuring and deploying, and if your organization doesn't know what they want and what they need, ArcSight will be a challenge for them.""Customer service during the transition from HPE to Micro Focus was abysmal where it became disruptive to our service delivery.""They should try to include business logic vulnerabilities in the SIEM tool.""When I asked our networking juniors for a comparison between LogRhythm and ArcSight, they said that both platforms are almost the same. It is just that LogRhythm is more modern with a digital platform, which probably gives it some advantage over ArcSight. ArcSight is a very old and mature product that is running on an old platform. It is an old legacy platform. In terms of new features, it just requires platform upgrades so that it becomes lighter and easily adaptable, specifically in the cloud. It would be a good thing if they can also make reporting easier.""The centralized dashboard for the hybrid cloud environment needs to be more focused. It needs to be redefined because it's missing most of the information. It should be a little bit easy to use. Currently, integration with various applications and connectors is not that easy. Deployment is easy, but integration is not that easy. ArcSight also has a very high bandwidth consumption to pull the local servers. It should have some kind of better process or ability to transfer files from on-premises to the cloud, from the cloud to on-premises, and from a cloud to another cloud.""The user interface of ArcSight Enterprise Security Manager could improve. It is not very good. Additionally, they could integrate the web interface better.""The dashboard looks a bit cumbersome."

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"Needs a better ability to customize the check within the console.""The APIs can be further improved in Rapid7.""The dashboard is an area that could be simplified.""Lacks a mobile application.""The product allows us to make only 30 custom rules.""Tenable Nessus is easier to deal with. It's more efficient and accurate. InsightIDR is heavier than Tenable in terms of performance and scanning. Rapid7 would be much easier to use if it had a network connector like Tenable. Tenable's connector allows continuous monitoring over the B caps.""InsightIDR is only available in a cloud version. Some of our customers prefer an on-prem solution because they want to manage the security within their environment.""InsightIDR's integration with other solutions could be improved. Also, I'd like more control from the portal over what's happening on the endpoint side. For example, when I see an attack on an endpoint, I want to be able to stop it from the portal."

More Rapid7 InsightIDR Cons →

Pricing and Cost Advice
  • "HPE ArcSight pricing might be more expensive than other SIEM solutions, but in my opinion it has powerful features and great flexibility in developing complex use cases."
  • "ArcSight is pretty expensive compared with its competitors. I believe that is fine as it provides value."
  • "Aggregation can help a lot in pushing down licensing costs."
  • "​It is best to be an institutional buyer and directly contact the sales team, as they can provide over-the-top discounts for bulk orders.​"
  • "Thanks to Micro Focus's licensing model, as an MSSP, we are able to see a complete return on our investment almost immediately."
  • "Customers without a ton of resources to dedicate to deployment may be better served by a managed ArcSight service."
  • "The pricing is great compared to others."
  • "The cost of the solution is not very high, although hiring a qualified analyst to work with the product is expensive."
  • More ArcSight Enterprise Security Manager (ESM) Pricing and Cost Advice →

  • "​I am sure that there are cheaper products out there, but none that meet so many of our needs whilst maintaining stability and usability.​"
  • "The team is very willing to work with companies. My suggestion is to call the Rapid7 sales department and see how they can help.​"
  • "Licensing is straightforward. If, for some reason, you don’t meet the minimum licensing requirements, there is a third-party managed service that can help."
  • "​Accurately predict your licensing counts as this is a subscription based product.​"
  • "The pricing and licensing are competitive."
  • "Licensing is by endpoint and amount of retention time (at least ours is). Default retention was one year, but we are able to push the retention further if needed. There's also a provide-your-own-S3 option for longer retention if you don't want to pay for the additional retention years in your Rapid7 agreement."
  • "It is a reasonably priced solution."
  • "It is on a yearly basis. For our own company, for about 250 users, it was 16,000 euros a year."
  • More Rapid7 InsightIDR Pricing and Cost Advice →

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    Comparison Review
    Vinod Shankar
    Questions from the Community
    Top Answer:In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to… more »
    Top Answer:We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.
    Top Answer:The pricing model is expensive compared to open-source alternatives, especially as your needs grow.
    Top Answer:For tools I’d recommend:  -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also,… more »
    Top Answer:During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, its origin, and potential threats. For instance, it can identify if an application… more »
    Top Answer:We chose Rapid7 because of its price. IBM QRadar charges us based on data storage. Rapid7 InsightIDR charges us based on the endpoints we connect to. We are satisfied with the product’s price.
    Ranking
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    5,016
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    2,339
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    19
    Average Words per Review
    471
    Rating
    7.2
    Views
    6,420
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    3,425
    Reviews
    11
    Average Words per Review
    441
    Rating
    8.2
    Comparisons
    Also Known As
    Micro Focus ArcSight, HPE ArcSight, ArcSight
    InsightIDR
    Learn More
    Overview

    ArcSight Enterprise Security Manager (ESM) is a powerful SIEM solution for analyzing, collecting, correlating, and reporting on security event information. ArcSight ESM analyzes information from all of your data sources while helping your organization maintain high security. In addition, the solution is very customizable and enables users to create their own company-specific rule sets to automatically trigger instant alerts.

    ArcSight Enterprise Security Manager (ESM) Features

    • Real-time threat detection
    • Visualization and reporting capabilities
    • Patented log management
    • Personalized dashboards
    • Scalable event monitoring
    • Seamless integration with your existing SOC tools
    • Behavior profiling
    • Data and user monitoring
    • Application monitoring
    • Analytics
    • Deployment/support simplicity

    ArcSight Enterprise Security Manager (ESM) Benefits

    Some of the benefits of using ESM include:

    • Real-time information: ArcSight ESM can correlate data from any source in real-time to detect incidents before they become a breach.
    • Compliance: Optional compliance packs enable packaged reports for PCI, SOX, and IT Governance.
    • Security analytics: With ArcSight ESM, you can build and maintain a security operation center (SOC) through big data security analytics.
    • Integration: ArcSight ESM allows you to integrate SOC with network operations, service desk, CMDB, business intelligence, Hadoop, email security, application security, threat feeds, and more. 
    • Speed: ArcSight ESM provides excellent speed of event collection with patented log management tools. 
    • Advanced detection: ArcSight ESM can detect unusual or unauthorized activities as they occur, preventing business disruptions. 
    • Decrease threat exposure: By implementing ArcSight ESM, you reduce threat exposure because the solution detects threats in real time.  
    • Operational efficiency: ArcSight ESM makes it possible for you to automate responses with ArcSight’s native SOAR, which saves your organization time, and therefore increases your operational efficiency.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by ArcSight Enterprise Security Manager (ESM) users.

    A Head of Professional Services at a computer software company says, “The simplicity of the solution is the most valuable aspect of the product. The product is quite mature. It's been around for a long time. The integration is easy for the most part.”

    A Managing partner at a tech services company states that the solution is “Good at consolidating logs, fairly stable, and can scale.” 

    PeerSpot user Abbasi P., Vice President Derivatives Ops IT at a financial services firm, explains, “The user interfaces are quite good and speedy, and I like the consoles too. The typology and the setup are also good.”

    A Chief Technological Officer at a tech services company says, "It is a very useful tool for intelligence building because it has many use cases and many rule sets."

    An Associate Vice President at a consumer goods company comments, “We primarily use the solution for its technology including its independent logs, and those types of things. The solution offers very good monitoring. The product's log management and event management capabilities are excellent. There are a lot of really good analytical components. It helps us focus on analysis.”

    Parsing hundreds of trivial alerts. Managing a mountain of data. Manually forwarding info from your endpoints. Forget that. InsightIDR instantly arms you with the insight you need to make better decisions across the incident detection and response lifecycle, faster.

    Sample Customers
    Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
    Liberty Wines, Pioneer Telephone, Visier
    Top Industries
    REVIEWERS
    Financial Services Firm33%
    Comms Service Provider19%
    Computer Software Company17%
    Insurance Company5%
    VISITORS READING REVIEWS
    Financial Services Firm18%
    Computer Software Company13%
    Manufacturing Company9%
    Government9%
    REVIEWERS
    Comms Service Provider27%
    Computer Software Company20%
    Non Tech Company13%
    Security Firm13%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Manufacturing Company8%
    Financial Services Firm8%
    Government6%
    Company Size
    REVIEWERS
    Small Business32%
    Midsize Enterprise14%
    Large Enterprise54%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise14%
    Large Enterprise64%
    REVIEWERS
    Small Business63%
    Midsize Enterprise20%
    Large Enterprise17%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise20%
    Large Enterprise53%
    Buyer's Guide
    ArcSight Enterprise Security Manager (ESM) vs. Rapid7 InsightIDR
    May 2024
    Find out what your peers are saying about ArcSight Enterprise Security Manager (ESM) vs. Rapid7 InsightIDR and other solutions. Updated: May 2024.
    787,033 professionals have used our research since 2012.

    ArcSight Enterprise Security Manager (ESM) is ranked 12th in Security Information and Event Management (SIEM) with 93 reviews while Rapid7 InsightIDR is ranked 9th in Security Information and Event Management (SIEM) with 31 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while Rapid7 InsightIDR is rated 8.4. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". On the other hand, the top reviewer of Rapid7 InsightIDR writes "Helps in the management of compliance, secret events and information". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk Enterprise Security, Trellix ESM, ArcSight Intelligence, IBM Security QRadar and Elastic Security, whereas Rapid7 InsightIDR is most compared with Darktrace, Microsoft Sentinel, Splunk Enterprise Security, Rapid7 InsightVM and IBM Security QRadar. See our ArcSight Enterprise Security Manager (ESM) vs. Rapid7 InsightIDR report.

    See our list of best Security Information and Event Management (SIEM) vendors.

    We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.