We performed a comparison between ArcSight Enterprise Security Manager (ESM) and Sentinel based on real PeerSpot user reviews.
Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of ArcSight ESM is its ease of use."
"It is a robust product and has multiple valuable features."
"The most useful features are directories, price, and live reporting."
"It is a vital tool for live monitoring and helps us to understand the traffic alerts of any major issue on the network, thereby reducing hacking attempts."
"The most important feature is ArcSight's event correlation capabilities. It's powerful and easy. I also like the flex connector capability. It's easy to develop a new connector that isn't fully supported out of the box. For example, say you created a solution internally that's completely different, and it's not unsupported by the solution. You can write your own connector using the flex connector."
"When WannaCry attacks I can minimize the damage. My company had no protection at the time. We get alerts in ArcSight and then whenever a user got a copy of WannaCry and the WannaCry malware wants to connect to the mother ship, it alerts me in the ArcSight dashboard, and that helps us a lot. We then just go to the user and erase the malware."
"There are many features that are good for clients who are looking for a good SIEM solution. They like the ease of creating a business that is effective and impressive."
"Usability is the most valuable feature. The accessibility is quite good."
"Sentinel gave us logs to tell us what's going right and wrong in your environment so we could secure the network."
"The stability is phenomenal and we never had any issues with downtime or even had to restart."
"The tool is simple to use."
"The solution lets us get all the logs properly and regularly monitor customer infrastructure."
"The solution's Kusto Query Language (KQL) execution time is pretty good."
"It makes everything easier by automating some tasks and growing with our needs."
"One of the most valuable features is the business intelligence engine. It's very important because it keeps track of everything that's happening and alerts us if something is different than expected. The first time I used it, I was shocked at how well it performed. Another valuable feature that I think makes this product worth the price you pay for it is that it connects to basically every system that provides some form of logging, and it's very easy to set up what triggers this."
"The native integration with out-of-the box format is hassle free and allows data to be used advantageously."
"The user interface of ArcSight Enterprise Security Manager could improve. It is not very good. Additionally, they could integrate the web interface better."
"I am having issues with report generation with older versions. I don't know if this is because of compatibility issues, but report generation has been a little bit difficult in older versions. It is not similar to the newer and current versions. We are looking at moving to the cloud. It would be good if ArcSight ESM can move to the cloud. They already seem to be working on this. It would also be very helpful and great if we can integrate external threat intelligence, machine learning, and AI into this solution. It has good dashboards, but they can always be better. Its stability can also be improved."
"The biggest requirement is that there is no cloud solution for this product yet. They need to create a cloud version. It's the biggest thing they can do to make the solution better."
"In other products, I have found that they use some kind of GUI that is drag and drop. While in ArcSight they use still scripting. They should keep scripting because some people prefer scripting but they should have the option for those who prefer using drag and drop."
"Micro Focus does not have a physical presence here in Pakistan, although IBM does."
"The onboarding process for this solution could be better. It also needs a better GUI."
"What could be improved in ArcSight Enterprise Security Manager (ESM) is its analytics feature. That feature should be more powerful and have more correlation in terms of AI/ML, though MicroFocus has done a good job in adding analytics to ArcSight Enterprise Security Manager (ESM) which has become a big draw to customers. What I'd like to see in the next release of the solution is the addition of AI/ML features."
"The weakness in this system comes about because, with so many different logs, it is possible that the security analyst will lose information."
"There is a need for more flexibility in customization, especially when working with different vendors and platforms."
"It is an ancient product."
"This product's connection to certain types of cloud systems could be improved. We can do Microsoft, Google, and Amazon, but there are a lot of other things happening in the cloud that we do not connect well enough to. This product could be improved with better connection to cloud-based solutions."
"The solution does not allow outsourced authorizations."
"I would like to see a better reporting work structure on the dashboard."
"I rate Sentinel a six out of ten for scalability."
"The dashboard and customer view should be improved"
"Creating a drag-and-drop dashboard or workbook in Sentinel is a little more complex compared to other tools like LogRhythm and IBM QRadar."
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ArcSight Enterprise Security Manager (ESM) is ranked 12th in Security Information and Event Management (SIEM) with 93 reviews while Sentinel is ranked 16th in Security Information and Event Management (SIEM) with 15 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while Sentinel is rated 7.6. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". On the other hand, the top reviewer of Sentinel writes "An automated solution that helped me detect threats in less than half the time it used to take". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk Enterprise Security, Trellix ESM, ArcSight Intelligence, IBM Security QRadar and Elastic Security, whereas Sentinel is most compared with IBM Security QRadar, Splunk Enterprise Security, Google Chronicle Suite, Wazuh and Microsoft Sentinel. See our ArcSight Enterprise Security Manager (ESM) vs. Sentinel report.
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