We performed a comparison between Arctic Wolf Managed Detection and Response and Palo Alto Networks Cortex XSOAR based on real PeerSpot user reviews.
Find out in this report how the two SOC as a Service solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Arctic Wolf is laser-focused on providing top-notch customer service."
"This service makes answering audits much easier since it covers so many security best practices."
"They provide useful quarterly updates."
"The tool's most valuable feature is its ease of implementation."
"They have a portal where you can evaluate and mitigate any vulnerabilities that you and your network might have."
"The integration between Cisco AMPs and the Windows servers is most valuable. So, they can also sandbox machines on which they see something suspicious."
"What's valuable about Arctic Wolf AWN CyberSOC is the cost savings it provides for companies that no longer have to hire a bunch of security people and pay for a SIM."
"The most valuable aspect of this solution is the managed detection and response component."
"It is a scalable solution."
"It is a scalable solution. I would rate scalability a ten out of ten."
"The most valuable features of Palo Alto Networks Cortex XSOAR are the remote controller from the workstation that can execute commands and isolate the systems outside of the network. Only the system with an internet connection can execute the task because the main console is in the cloud."
"Its agility and scalability are valuable."
"I have no complaints about Cortex's stability."
"The solution provides threat intelligence with EDR."
"The product can automate security tasks."
"The product is quite easy to use."
"I would like to see them build the ability to co-sell an EDR platform, manage an EDR or manage the actual response, potentially from the issues that are coming up from the security risks."
"If you are not in the security field, this can be difficult to figure out from time to time."
"In the future, I would like to see a summary report."
"The implementation process could be a little more streamlined."
"I can't think of any specific features that they need to add at the moment. As long as they continue to develop new solutions to support different operating systems and technologies, we are satisfied with their service. We appreciate the effort they put into adding new features and functionality to their service and believe they are doing a great job in providing us with all the necessary tools and resources to stay secure."
"They focus on detecting administrator-level control compromises. Because they're focusing more on administrator-level compromise, they are less able to see if an individual user has been compromised. It is, admittedly, very difficult because they don't know what normal human behavior is. If a hacker compromises a human account and then acts just like the human, how are you ever going to notice, unless you have some inside knowledge of how the company works? For example, they overlook account lockouts on user accounts, whereas in our own alerting system, we do not. We review every account lockout, and if it is bad, we contact the person, whereas they think of that as noise because they're more focused on the administrator-level compromise."
"It's nitpicky; however, if it could integrate with more of our products, like our CRM, that would be ideal. They may only integrate with Salesforce. We use a different mid-market CRM."
"It will be helpful if the dashboard is more granular."
"The solution is complicated to learn."
"I would like to see Cortex become less dependent on Active Directory and group policies to manage the deployment. Maybe I need to update my understanding of how to deploy it, but that's the way I know how to use it."
"We need a little hands-on experience to install the solution."
"The price of the solution could be improved."
"With Palo Alto Networks Cortex XSOAR, managing its setup phase can be a complicated task."
"It doesn't offer automatic internet reports out of the box."
"For building automation, there is not a lot of good documentation. The documentation is there, but it is not very good from my perspective. There should be an improvement in this area. I don't see issues with anything else. In terms of new features, I have heard that other products have EBA functionality. It would be good if this functionality could be added."
"The solution's technical support could be better."
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Arctic Wolf Managed Detection and Response is ranked 1st in SOC as a Service with 17 reviews while Palo Alto Networks Cortex XSOAR is ranked 2nd in SOC as a Service with 42 reviews. Arctic Wolf Managed Detection and Response is rated 9.2, while Palo Alto Networks Cortex XSOAR is rated 8.4. The top reviewer of Arctic Wolf Managed Detection and Response writes "Very good support, excellent visibility, and useful security bulletins". On the other hand, the top reviewer of Palo Alto Networks Cortex XSOAR writes "Enables the investigators to go through the review process a lot quicker". Arctic Wolf Managed Detection and Response is most compared with CrowdStrike Falcon Complete, Red Canary, Huntress, Adlumin Security Operations Platform and Carbon Black Managed Detection and Response, whereas Palo Alto Networks Cortex XSOAR is most compared with Cortex XSIAM, Splunk SOAR, Microsoft Sentinel, Fortinet FortiSOAR and Siemplify. See our Arctic Wolf Managed Detection and Response vs. Palo Alto Networks Cortex XSOAR report.
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