We performed a comparison between BMC TrueSight Operations Management and IBM Tivoli Composite Application Manager based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution has a very good business event manager tool."
"I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements."
"We have one application, which is fairly large. In the past, we had Level 1 and 2 NOC support teams who were responsible for watching dashboards. When they saw an issue in the application, they would call Level 2 or 3 support and escalate the call, if necessary. Now, through the use of this product, we have been able to reduce the headcount by five people, as we are able to eliminate the eyes on the glass. We no longer have people watching the dashboard. We have events which are processed automatically through the system and get to the right people. We had six people in L1s, and now have one. So, we reduced five out of six headcount, which is pretty significant."
"The most valuable features of the solution are alert management, alert generation, and event management."
"It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple tools"
"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."
"The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
"What I like best about BMC TrueSight Operations Management is that it allows you to do granular monitoring and improves VM load."
"The solution is very stable. We never had any issues with stability."
"IBM's main value lies in its integration with its own technologies, which can be seen as a benefit in environments where IBM products are extensively used."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"More modules for less popular applications and better documentation."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"In a large company of our size, we need multiple people in our company trained. So, I have to take the training classes. Then, I have to go and train the rest of my organization. I would prefer to say to the other people on my team, "Go to this link and..." Or, "Here's a list of training sessions that you can go to which are online and that are free." I think it would help the adoption of their product in the marketplace, personally."
"The product must provide application or service monitoring features."
"The dashboard and performance graphs should include a way to automatically schedule and export reports."
"BMC TrueSight Operations Management could improve the reporting."
"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"The user interface was not good."
"The installation process is difficult, requiring continuous support and specialist expertise due to our limited knowledge of managing it effectively."
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BMC TrueSight Operations Management is ranked 17th in Application Performance Monitoring (APM) and Observability with 50 reviews while IBM Tivoli Composite Application Manager is ranked 55th in Application Performance Monitoring (APM) and Observability with 2 reviews. BMC TrueSight Operations Management is rated 8.2, while IBM Tivoli Composite Application Manager is rated 6.6. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of IBM Tivoli Composite Application Manager writes "Integrates well with IBM technologies, but it's outdated and lacks essential features". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas IBM Tivoli Composite Application Manager is most compared with Dynatrace, IBM Application Performance Management and Azure Monitor. See our BMC TrueSight Operations Management vs. IBM Tivoli Composite Application Manager report.
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