We performed a comparison between Centreon and vRealize Network Insight based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"The most valuable feature is the ability to build an abstraction of service visualization. You can add services to an entity called Business Activities and you can see the state of these activities."
"The downtimes feature is helpful. If the ISP is doing some maintenance on its network, we have the option to put downtime on the devices or the services, so we won't get any false alarms."
"Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs."
"The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of Centreon, you can display it. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP. The most useful feature for me is that you can create your own plugin and monitoring query."
"The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want."
"Centreon's most valuable features are preventative maintenance and cost-efficiency. Everything is monitored, and we get a log before the system fails. We have an opportunity to fix the issue and avoid downtime."
"I can't point to one valuable feature. All of Centreon is good."
"We use the remote server functionality on some customer sites, because you can see an independent view and are not dependent on a single connection. If you have branch offices or bigger office outside your headquarters, you can use remote servers because if the connection is broken or disrupted, then remote server will obtain a view of your environment and server availability. This is a good point against using other solutions. Because with other solutions, you don't have this feature. Then, you will be blind if you have this type of a situation."
"It allows us to go from virtual through NSX, up to the core, and see all of that in one pane of glass, it's pretty easy."
"I find it user-friendly and intuitive. With the GUI interface that we do use on a regular basis, it's easy to navigate, it's easy to see, easy to query. We get reports. It's easy to use."
"It's a very powerful, very manageable product."
"As a troubleshooting tool, it's a level-3 troubleshooting-skills tool and it's very easy to use and very easy to find the information that you need."
"I like being able to see the flows coming in and out of the product. In terms of monitoring network flows, we use it to verify whether or not different servers/applications should be communicating with each other."
"The most valuable feature for me is the different views that you can get when selecting an application or a VLAN. It shows you the traffic flows. It gives you a visual representation of something that, in text, just may not make as much sense."
"The initial setup was straightforward."
"The tool's ease of configuration and use and the availability of information and artifacts through professional services and the web are key factors that customers find valuable."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"The reporting has room for improvement."
"Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD."
"Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French."
"I would like to see an improvement of the communication with big data systems, because Centreon is a monitoring system. In our point of view, Centreon should be a part of a source for a big data system, not a big data system itself. So, it should be easier to add data from the Centreon system to a big data system. For example, it should be able to teach machine learning."
"Release management and quality of testing need improvement, because with each major upgrade we have many issues coming in. Then, it takes several minor upgrades to get rid of them."
"Improvements I would like to see include a discovery solution, better reports, and end-to-end monitoring."
"I would like to see a better UI, one which is more responsive."
"During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier."
"The UI, even though once you get to know it, it's easier, still it's hard to figure out by yourself. You have to go read, watch videos. It has a lot of data on it. So that is an issue."
"While it's not exactly a feature, what normally happens when we are trying to look at the VM flow portion is - although Network Insight does have options to integrate a few physical switches into it - we can't really get an end-to-end flow of the network. We might be using a few switches that are not supported by Network Insight. That is where they can improve, in the support for more physical switches and network devices."
"I would like to see more interoperability on the firewall and low balancer sides."
"The only issue we have is that the solution does not always capture the host names."
"There are some random glitches in the Web UI, but they are usually pretty cosmetic in nature. I don't really seem to use any browser other than Chrome with it. I also get some weird errors from time to time on the hardware NetFlow Collectors, where it doesn't sync data."
"The IT infrastructure industry is expected to evolve towards a hybrid cloud model in the next five to ten years. In this model, most of the customer's resources reside on-premise within a private cloud setup, such as VMware. Another segment operates within public cloud environments like Azure and AWS, and a portion remains in traditional data centers. There should be seamless interoperability between public and private clouds. AWS and VMware need to work together to make it possible. Whether users interact with on-premise infrastructure or configure resources in the public cloud, the user experience must be seamless."
"I would like to see application identification. That would be cool."
"In a very general way, I would like to see an improvement in interoperability with third-party product, from other vendors."
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Centreon is ranked 11th in IT Infrastructure Monitoring with 27 reviews while vRealize Network Insight is ranked 24th in IT Infrastructure Monitoring with 44 reviews. Centreon is rated 8.6, while vRealize Network Insight is rated 8.6. The top reviewer of Centreon writes "Proactive reporting guides our NOC on what needs to be fixed, saving them time". On the other hand, the top reviewer of vRealize Network Insight writes "Provides deep analytical insights and makes migrations efficient with dependency mapping". Centreon is most compared with Zabbix, PRTG Network Monitor, Nagios Core, Icinga and Nagios XI, whereas vRealize Network Insight is most compared with ThousandEyes, NETSCOUT vSTREAM, AppNeta by Broadcom, Zabbix and VMware Aria Operations for Applications. See our Centreon vs. vRealize Network Insight report.
See our list of best IT Infrastructure Monitoring vendors and best Network Monitoring Software vendors.
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