We performed a comparison between Cisco Secure Email and SonicWall Email Security based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"Microsoft Defender for Office 365 is a stable solution."
"Since we have started using the solution, there have been fewer compromises."
"The basic features are okay and I'm satisfied with the Defender."
"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors."
"Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"The product blocks spam emails."
"Cisco Secure Email has strong inbound services."
"Administration of the email domains and custom filters are easily done via the web interface."
"I can customize the configuration and policies."
"It is doing its work. It is doing what it was actually designed to do. It has ensured we don't have business email compromises, and it has also ensured that our brand Galaxy is unique all year round."
"Cisco Secure Email is a budget-friendly solution."
"It has the ability to tell us, after an email has been delivered, where else it went, once it got inside. Maybe it's something we wanted it to stop and it didn't stop it, but it notified us later that it was something that it should have stopped. It can give us a trajectory of all the other places that it went internally and it can tell us what files were transferred as well."
"Users were able to do a check by themselves on quarantined emails. They could check if a valid email had been stopped, if it matched up with the SPF certification."
"This solution provides very good email security that protects us against spamming and malware."
"The product is easy to manage in terms of configurations."
"It is a very scalable solution."
"The most valuable feature is that it protects from spam."
"Setup was easy. It took about 30 minutes."
"The anti-spam aspect of the solution is its most valuable feature."
"According to our customers, the product's most valuable feature is the ability to detect spam and reduce phishing emails."
"The most valuable feature of SonicWall Email Security is the blocking of emails using keywords. If there are any particular keywords in the subject, that we want to block from receiving from a particular person we can do it. Additionally, the blocking of emails is easy. we can release that one and we can block some of the keywords also like that."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"The XDR dashboard has room for improvement."
"The phishing and spam filters could use some improvement."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"The product must provide better malware detection."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"The pre-sales cost calculations could be more transparent."
"The area of license renewal should be improved. We normally renew our license every year. There is a feature called smart licensing, and I switched from the legacy mode to the smart licensing mode because of what I thought smart licensing does. I thought it would make licensing renewal seamless and very swift, but ever since I've switched to smart licensing, each time I want to renew my license, it is a whole lot of headache. The process is not smooth, and I had to keep calling Cisco TAC to see how the issue can be resolved. At one point, I wanted to revert back to the legacy mode, but I can't revert. Once you switch from the legacy mode to the smart licensing mode, you can't revert. They should improve on the visibility of the smart licensing mode so that it can indeed be smart and easier to use for the license renewal every year. That is one challenge."
"The tool's pricing can be improved."
"We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that Cisco ESA on the cloud doesn't have. They don't do anything about MITRE attacks. They only detect if there is a malicious email or a threat and they remove it."
"Many smaller businesses opt for more cost-effective solutions, such as Gmail or Hotmail accounts, instead of investing in Cisco Secure Email, given its higher cost."
"The pricing needs to be reconsidered or enhanced."
"The management features of the product are not up to date."
"We cannot manage multiple devices from a single UI."
"Licensing is quite complicated for a number of customers, including ourselves."
"The reporting needs improvement."
"They should integrate the solution with third-party platforms."
"The technical support from the company is not always very good at solving issues, but they offer access to a good community of users where problems are easily solved."
"They need well-trained partners in Nigeria."
"A lot of spoofed emails are still coming to the end-user, so the configuration for this option needs to be improved."
"The platform's control panel needs enhancement."
"The protection level for email security isn't 100%. I'm still getting some spam and junk mail."
"There could be definition updates included in the subscription."
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Cisco Secure Email is ranked 2nd in Email Security with 56 reviews while SonicWall Email Security is ranked 19th in Email Security with 12 reviews. Cisco Secure Email is rated 8.4, while SonicWall Email Security is rated 7.8. The top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". On the other hand, the top reviewer of SonicWall Email Security writes "Effective threat prevention, reliable, and beneficial keyword blocking". Cisco Secure Email is most compared with Trellix Collaboration Security, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Proofpoint Email Protection and Cisco Secure Email Threat Defense, whereas SonicWall Email Security is most compared with Fortinet FortiMail, Sophos Email, Barracuda Email Security Gateway, Fortinet FortiMail Cloud and Avanan. See our Cisco Secure Email vs. SonicWall Email Security report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.