We compared Datadog and Nagios XI across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Datadog users like its customizable displays, error tracking, and advanced AI/ML capabilities. Nagios XI received positive feedback for its versatility and adaptability. It offers a diverse selection of plugins and scripts for monitoring needs.
Room for Improvement: Datadog could enhance its usability and reduce its learning curve. Users said integration was another pain point. Users have suggested Nagios XI could improve integration, simplify configuration, and make the platform more user-friendly. Nagios XI users also suggest improvements to network visibility and cloud discovery.
Service and Support: While many users spoke highly of Datadog’s support team, others reported slow support responses, especially in the Asia-Pacific region. Some Nagios XI customers complained about the lack of chat or phone support options.
Ease of Deployment: Datadog’s setup is considered straightforward, and users often receive help from a partner or vendor. Some Nagios XI users found the setup to be relatively simple, while others considered it challenging. Deployment can take a few months to complete, and there’s a steep learning curve.
Pricing: Opinions about Datadog's price are divided. Some users found it costly, but others thought it was acceptable. Some said the pricing model could be clearer and better explained. Nagios XI’s pricing is considered reasonable and transparent, with no extra charges.
ROI: Users said Datadog saved them time and improved visibility into security blind spots. Nagios XI users reported positive outcomes overall, but some said visibility limitations lower the solution’s ROI.
Comparison Results: Datadog is praised for its customizability, easy setup, and robust AI features, but some users say it has room for improvement in areas like usability and integration. Datadog’s pricing and customer service received mixed reviews. Nagios XI is an affordable, flexible solution with a broad feature set and a selection of helpful plugins. At the same time, users say the setup can be complex, and some expressed a desire for more convenient ways to contact support.
"We can manage the entire system across the network and troubleshoot the pain points."
"It has empowered all our platform engineers with a very powerful and easy to use monitoring system."
"It has scaled great. I haven't run into any problems anywhere that I've used it. They have handled everything that we have needed them to."
"It is a good one stop location where we keep all our data for our infrastructure, and it's also easier to navigate between different things."
"The dashboards and the performance of the software have been great."
"It provides more cloud data. They tend to just get the way a service would be designed on the cloud."
"The ability to send notifications based on metadata from the monitor is helpful."
"Datadog has given us near-live visibility across our entire cloud platform."
"The observability pipelines are the most valuable aspect of the solution."
"The solution is pretty stable."
"The most valuable feature is the dashboard, where I can have a single screen that provides a summary for hundreds of servers."
"BPI: It allows defining peripherals to map business criticality for efficient monitoring, as required."
"The most useful aspect of this solution is the ability to customize it for the client agent."
"The dashboard allows you to see what's going on in the overall system."
"Nagios allows us to configure any device so that we can send pager alerts when people don't have access to emails. It also allows us to schedule downtime and maintenance."
"The features I've found the most useful are the plug-ins, the fact that you can connect almost everything to it. That's very useful."
"The solution has a lot of plugins and scripts integrated with it."
"The Wi-Fi side needs improvement."
"Datadog could improve the flexibility with AI and ML concepts. This will allow customers to be more leveraged towards publishing."
"While the tool is robust with many different capabilities, users would greatly benefit from more examples in the documentation."
"We primarily use the log management functionality, and the only feedback I have there is better fuzzy text searching in logs (the kind that Kibana has)."
"It lacks consistency in the APIs."
"Datadog could be improved if it could detect other software in a container or server."
"Federated views for Datadog dashboards are critical as large companies utilize multiple instances of the product and cannot link the metrics or correlate the metrics together. This stunts the usage of Datadog."
"I would like better navigability across pages."
"Some of the interface is still confusing to use."
"The pricing has recently risen. I know they've changed what is covered under the license, however, it doesn't change the way we use it and adds nothing to our experience, and yet we now have to pay more."
"It can be quite difficult to know which drivers and agents to use when setting up."
"The product uses the backend as Perl and could be modified to a more lightweight solution like what's being offered by other vendors."
"The product could be optimized to improve the administrative user experience via the Nagios Core Configuration (NCC) GUI module."
"The interface could be more user-friendly."
"Improve the documentation, examples, and best practices, therefore users can understand how to do things."
"I would like to see more customization in the network map because it is a bit tricky to use it."
"They need more documentation for the plugins."
Datadog is ranked 2nd in Network Monitoring Software with 137 reviews while Nagios XI is ranked 8th in Network Monitoring Software with 54 reviews. Datadog is rated 8.6, while Nagios XI is rated 8.2. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Elastic Observability, whereas Nagios XI is most compared with Nagios Core, Zabbix, PRTG Network Monitor, Wireshark and Icinga. See our Datadog vs. Nagios XI report.
See our list of best Network Monitoring Software vendors, best Cloud Monitoring Software vendors, and best IT Infrastructure Monitoring vendors.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.