We performed a comparison between Dynatrace and Sentry based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Dynatrace has more extensive features, including real user monitoring, session replay, and synthetic monitoring. Dynatrace also has superior AI capabilities, and better topology visualization with its Kubernetes module. Sentry is user-friendly and has accurate error management, but users suggest it needs more comprehensive tracking and analytics capabilities, better integration, and lower pricing. Customer service and support quality information for Sentry are limited. Overall, Dynatrace offers more value for its price and has received higher user ratings.
"It is an amazing tool for application root cause analysis and business function analytics"
"Customers are looking at our site, every second, constantly. They're able to do that because, if for some reason it goes down, I can instantly get it back up, because I know what needs to be fixed. In the past, before having the tool, we were being notified by the brand, or the brand manager, "Hey, customers are complaining that our site is down." And then there was me, as a developer, trying to track down what was causing this issue. With Dynatrace, it's right there in front of me, it's a JavaScript error, or something I can narrow down."
"The UEM feature, User Experience Management: Understanding how users are perceiving the application and then connecting that back into back-end systems to understand why things have gotten slow and then dealing with things."
"We use the Dynatrace AI to assess impact. Because it links to real users, it is generally pretty correct in terms of when it raises an incident. We determine the severity by how many users it is affecting, then we use it as business justification to put a priority on that alert."
"Improves the ability to isolate issues and determine root cause with the same tool."
"It has been doing a good job of alerting us to issues. It has been very helpful and effective at identifying how we can do things to make our infrastructure and application a little better."
"We have drastically reduced the delay taken by the diagnostic phase. As we identify the root cause very rapidly, we can now focus on the solution and communication."
"There is a strong user community. There is no need to talk to the technical support, because all the questions which I have had, all the solutions were in the documentation. Or, I have been able to post a question to the user community and get an answer within a day or two."
"Its initial setup process is relatively straightforward."
"The stability is very good for Sentry and in general works well."
"Sentry breaks everything down in real time."
"Sentry is more accurate than some other tools such as Datadog because it has more integration with Slack, GitLab, Jira, or other ticketing tools."
"Sentry is a pretty stable product... Sentry's documentation is pretty straightforward and neat."
"The most valuable feature is the ability to create and assign rules and give access to particular users."
"The product performs well."
"Great for capturing application performance metrics and error logs."
"The AI is not that intelligent and there are different places where it could be even more automated."
"It would be great to have Synthetic automatically retrieve what the customer sees on his side."
"I would like a tool that can give me a one page view of all the problems and issues."
"We would also like to see all the good data in a single view across multiple tools, so that access to integration is critical."
"The one thing I do not like about Dynatrace is that their web dashboards are very very slow. They seriously have to improve their web dashboard configuration and SSL timeouts."
"One thing that would help it tighter integration with DCRUM. It's somewhat difficult to drill down and see everything, but I think that's in the future versions. We just haven't seen that yet."
"Even if the engine can manage a huge amount of data, requests take time to succeed."
"The user interface is complicated, but recent web versions are getting better all the time."
"The settings for an administrator are complex."
"It would be nice if the product provided a map showing the users’ geographic location."
"It should be easier to integrate Sentry with other tools, and the end-to-end tracing capabilities could be improved."
"The price could be lowered."
"I would like to have alert policies and alert conditions enhanced in the next release."
"Lacks user metric tracking and the ability to create more dashboards."
"I would like to see a role registration feature added."
"Its debugging feature needs to be faster."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews while Sentry is ranked 8th in Application Performance Monitoring (APM) and Observability with 11 reviews. Dynatrace is rated 8.8, while Sentry is rated 8.6. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of Sentry writes "An easy-to-use solution that has a good dashboard, performs well, and provides flexible pricing". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and ITRS Geneos, whereas Sentry is most compared with Azure Monitor, Grafana, Elastic Observability, New Relic and Honeycomb.io. See our Dynatrace vs. Sentry report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
