We compared Microsoft Azure and Google App Engine based on our user's reviews in several parameters.
In summary, Microsoft Azure is praised for its scalability, reliability, customer service, pricing, and return on investment. On the other hand, Google App Engine is appreciated for its scalability, easy deployment process, infrastructure, customer service, pricing, and return on investment. The main difference lies in Azure's extensive range of services and flexibility, while App Engine could benefit from improvements in scalability and performance optimization.
Features: Microsoft Azure is highly praised for its scalability, versatility, reliability, and extensive range of services. In contrast, Google App Engine stands out for its easy deployment process, strong infrastructure, automatic scaling, and efficient datastore. It also seamlessly integrates with other Google services.
Pricing and ROI: The setup cost for Microsoft Azure is praised for its ease and simplicity, according to user feedback. Users find the licensing terms flexible and varied. On the other hand, Google App Engine has minimal and straightforward setup cost, making implementation easy. Its pricing is considered cost-effective and well-suited for users' needs., Microsoft Azure has been praised for its cost savings, improved efficiency, and scalability. It offers a diverse range of services and tools. On the other hand, Google App Engine is known for its positive ROI, increased efficiency, and seamless integration with other Google products. Users also reported time and resource savings.
Room for Improvement: Microsoft Azure users have provided feedback on areas that require improvement, while Google App Engine users have suggested enhancements in scalability, performance, resource allocation, latency issues, flexibility in configuration, and deployment options.
Deployment and customer support: Microsoft Azure users have provided varying feedback on the time required for deployment, setup, and implementation phases, with some mentioning a three-month deployment period and an additional week for setup. Other users mention a one-week timeframe for both deployment and setup. Careful evaluation of the context is crucial for accurately assessing implementation duration. Similarly, users of Google App Engine also reported different timeframes for deployment, setup, and implementation. Some mentioned three months for deployment and an extra week for setup, while others reported one week for both. Considering the specific context is essential to evaluate the duration of each phase accurately., In terms of customer service, Microsoft Azure receives positive feedback for its responsiveness and expertise. Users appreciate the prompt and helpful assistance in resolving technical issues, as well as the availability of comprehensive documentation. On the other hand, Google App Engine also has highly regarded customer service, with users appreciating the responsiveness, effectiveness, and reliability of the support team. They find the promptness in addressing queries and the knowledgeable guidance offered by customer service representatives to be satisfactory.
The summary above is based on 27 interviews we conducted recently with Microsoft Azure and Google App Engine users. To access the review's full transcripts, download our report.
"The product's setup and deployment phases are easy."
"I've found that all of the features are valuable, especially the shared drive and the ability for multiple people to use their documents at the same time."
"Administering App Engine is simple; it has intuitive UIs and a very scalable app engine."
"Google App Engine's most valuable feature is self-management. You do not have to manage the infrastructure underneath where all the functions are happening, such as load balancing deployment and version management, they are managed by the system itself."
"It is simple to use. It is much simpler than AWS. It is also very powerful."
"The WhatApp feature is the most valuable."
"Its ability to integrate with most devices helps users who have different or old devices."
"The product's initial setup phase was straightforward, considering that there is good documentation explaining the implementation part of it."
"The solution has high stability."
"There are many different components such as SaaS, PaaS, and API so every month they are releasing a few hundred new features."
"Offers many data security features including securing network access."
"Microsoft Azure has a lot of useful features. They have databases, application services, PaaS solutions, such as platform and infrastructure services. The virtual machines' functions and services are good."
"Reliable with ease of provisional services."
"The ability to scale down is a big thing."
"It is a very easy-to-use platform, and it is very powerful in terms of data backup and Blob storage. It has very good features, especially if you are using Microsoft products, such as Windows, Microsoft SQL Server."
"It was very user-friendly when setting up the virtual machines and console. It was an easy task for my team to create virtual servers and start replications."
"I would like a simpler deployment tool on laptops. It is a bit complicated at the moment. We know how to do it, but it could be easier to deploy it on laptops."
"The only concern is that there is a number of the offerings which are built on their own proprietary technologies. With some of the offerings in Google Cloud, it's difficult to have a path to migrate to other cloud providers."
"The support for the Indian region is not as good as compared to the support that is offered to the regions in Europe."
"There needs to be more directions in terms of how to use the solution."
"The documentation and community are lacking for this product."
"Difficult to assess how pricing is managed."
"I think there's still a lot that can be done with Google Meet and the video conferencing part of it. It could be more dynamic in terms of what can be done with it."
"Some features of runtime don't work well in App Engine."
"Could be more user friendly; security features should be improved."
"We have reported some bugs we encountered, and it would be good if those bugs were resolved more quickly."
"The scalability could improve."
"The diagnostics should have more logs."
"Microsoft Azure needs to be simplified to make it better understood for users."
"The pricing could be better."
"Microsoft's technical support could be improved."
"Predictability and quality. Make sure things work predictable, as expected, and documented."
Google App Engine is ranked 11th in PaaS Clouds with 23 reviews while Microsoft Azure is ranked 1st in PaaS Clouds with 299 reviews. Google App Engine is rated 8.2, while Microsoft Azure is rated 8.4. The top reviewer of Google App Engine writes "Simplifies app development process for businesses". On the other hand, the top reviewer of Microsoft Azure writes "Promotes clear, logical structures preventing impractical configurations and offers seamless integration ". Google App Engine is most compared with Amazon AWS, Heroku, IBM Cloud Private, IBM Public Cloud and Amazon Lightsail, whereas Microsoft Azure is most compared with Google Firebase, Amazon AWS, Oracle Cloud Infrastructure (OCI), Pivotal Cloud Foundry and Salesforce Platform. See our Google App Engine vs. Microsoft Azure report.
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