We performed a comparison between IBM Public Cloud and Salesforce Platform based on real PeerSpot user reviews.
Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is easy to deploy what you need for the initial setup"
"The beauty of cloud service providers, especially public cloud service providers, is that they are scalable every time when you need them because their payment model is pay-as-you-go."
"The availability is second to none. Customer support is very good."
"There is no installation for this product because it is a cloud product."
"The price of IBM Cloud is most valuable for us. The service is personable and gives us a good rapport. I can't say it's the best, but it was enough for our needs."
"I've found the stability to be excellent. The performance is good."
"One of the features that I really like about IBM Cloud is the flexibility where you can order your own hardware."
"It is a scalable product. You can scale it up and down."
"It is very user-friendly, and intuitive, it will lead you and take you to the next steps."
"The keyword search helps me in finding stuff quickly. So, I don't have to click around a lot."
"It's an easy platform for salespeople to quickly and efficiently be able to track an opportunity."
"Salesforce's strongest feature is reporting especially. It's also a lot more usable than other platforms I've worked with. It has a great user experience, with the ability to filter and access information in real-time."
"The solution's stability is fine. There are no issues with Salesforce's stability."
"The presentation is clear and easy to comprehend."
"One of the main features of the solution is it is flexible."
"What functions we don't get out of Salesforce, we typically receive from third-party applications that extend the capabilities. We integrate a lot of different products with Salesforce."
"Maybe performance enhancers and reports could be better improved. If they do so, it would be better. Of all the drawbacks I saw, this would be the biggest enhancement."
"It could be more secure."
"I would like to see a more user-friendly deployment process in the next release of this solution."
"Recently, we just faced some issues with the operating system due to the end of life of CentOS 6...So, then the client wanted to try it out under AWS instead of IBM. In short, it has some complexities."
"There is not a lot of support for this solution, which is something that needs to be improved."
"The solution’s pricing could be improved."
"An area for improvement in IBM Public Cloud is getting up-to-date information on how to set up everything. It's hard to find new documentation."
"The deployment can be a bit of a pain. There are a lot of packages and a lot of options and it can require complex configuration to get it right."
"Salesforce is incredibly slow. It was difficult to run live sales calls and leveraging Salesforce at the same time."
"The biggest challenge we had was the cost and the licensing."
"The reporting functionality is not very intuitive."
"In Salesforce, every customer is unique and it's not possible to bundle them together effectively if they are from the same company or move companies, et cetera."
"Salesforce needs to be re-platformed, or re-architected, making it lighter."
"It could be maybe a bit more user-intuitive."
"Salesforce Platform could improve the UI and the responsiveness of their servers. The UI needs to be made user-friendly for all users."
"The reporting needs improvement and the dashboard could have more components added."
IBM Public Cloud is ranked 9th in PaaS Clouds with 16 reviews while Salesforce Platform is ranked 8th in PaaS Clouds with 81 reviews. IBM Public Cloud is rated 8.0, while Salesforce Platform is rated 8.2. The top reviewer of IBM Public Cloud writes "Reliable, easy to set up, and has helpful support". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". IBM Public Cloud is most compared with Microsoft Azure, Amazon AWS, Oracle Cloud Infrastructure (OCI), Google Cloud and Heroku, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow. See our IBM Public Cloud vs. Salesforce Platform report.
See our list of best PaaS Clouds vendors.
We monitor all PaaS Clouds reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
