We performed a comparison between IBM Security QRadar and LogPoint based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: QRadar users say the solution provides extensive information and helpful leads for locating pertinent data. QRadar stands out with its comprehensive network visibility and strong SIEM capabilities. LogPoint is noted for its advanced technology and extensive log-collection, parsing, and analysis mechanisms. QRadar could improve its rule deployment and lower its false positive rate. Users would also like expanded storage capacity, streamlined user management, and a more mature architecture. Reviews suggest LogPoint should improve its dashboard customization, resource efficiency, network hierarchy diagrams, and agent deployment.
Service and Support: Some QRadar customers have had trouble connecting with knowledgeable support staff and experienced delayed responses. LogPoint's customer service receives high marks for its exceptional technical support and responsive engineers, but some users reported delays in receiving help from higher-level support.
Ease of Deployment: QRadar's initial setup can be complex for users without expertise, and the difficulty may vary depending on the size of the data set. The complexity of LogPoint's initial setup can range from complex and time-consuming to fast and easy, depending on the user's experience and the organization’s size.
Pricing: QRadar can be costly because users need to buy new hardware to upgrade. LogPoint's fixed pricing model is seen as cost-effective and competitive.
ROI: QRadar delivers a high return on investment, improving security through its advanced user behavior analytics. LogPoint makes costs more predictable and enables companies to generate revenue through security operation services.
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"I get alerts when scripts are detected in the environment."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"Fortinet is very user-friendly for customers."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"IBM Security QRadar has significantly improved our incident response procedures."
"The scalability is very good. It's not a problem."
"One of the most valuable features is its ability to integrate with other solutions. IBM has a lot of solutions and we have managed to make it work with IBM BigFix and MaaS360, and even Microsoft."
"It allows us to search data both on-premises and on the cloud."
"I think it's a very stable product that provides much more visibility than the other product."
"The QNI feature is the one I am very interested in, and I have also been interested in Watson. From the log analysis and the security perspective, we are able to dive deep into any of the logs and anomalies."
"IBM QRadar is easy to scale, it doesn't affect the environment. In our office, we have around 40 - 50 users, but our clients have more users on their networks. Our organization has staff in the software department that manages IBM QRadar for us."
"I think the QDI is very good."
"Technical support is responsive and very friendly."
"The solution's user interface is quite simple, and the integration is better than other products."
"The solution's most valuable aspect is the combination of the software and the support that they have."
"What I like best about LogPoint is its cost-effectiveness compared to other solutions. LogPoint also has better dashboards which I find valuable. I also like that you can create use cases based on your assets."
"The solution offers excellent reporting features. Our customers have been satisfied that they have been able to meet their compliance needs by giving them a standard report."
"The most valuable feature of LogPoint is that they have the SIEM and SOAR combined in one solution. They are not on a separate platform."
"The most beneficial was being able to prove, with proper reports, that from a compliance perspective, the company is in control. The service part of LogPoint did modifications or did some additional work to have the proper reports defined."
"The main advantage of Logpoint is the support service. They reply within ten minutes to an hour to our queries."
"Making the portal mobile friendly would be helpful when I am out of office."
"Intelligence aspects need improvement"
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"The only minor concern is occasional interference with desired programs."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"QRadar log integration of various applications can be a tough job at times. There may be occasions when you will not find any QRadar guide on adding logs of a particular application. Even if you come across one, adding a log process is not an easy one."
"Right now, if you look at the compatibility, if you need to deploy QRadar in a physical appliance you have only two choices of server, their own or a Lenovo server. In today's world, you cannot keep something tied to such a big brand. Clients want to be able to use whatever type of server they want."
"IBM needs to invest more into the collaboration with other vendors."
"There is one problem with QRadar in regards to the add-on apps. The apps can be frustrating. For example, when I add a big app like one of the add-ons for resiliency, add-on applications for QRadar, these applications require different hardware to implement and to deploy. The resiliency connector because there's a considerable amount of data scanning, operates for these apps correctly."
"While the interface is easy to use, it could be a little more responsive."
"Needs better visualization options beyond the time series charts and a few other options that they have."
"IMB should reduce the pricing, or reduce some of the features for a more economical solution for the customer."
"Before we didn't have any security issues but recently a few of the user emails were hacked. We had to actually recreate their emails for them."
"In terms of functionality, it is very good. The only issue is the documentation. Its documentation should be improved."
"We were missing visuals and graphics. Recently, a new version seems to have come out, and it has a new graphical user interface. When I was integrating it, it was usable, but the GUI needed improvement."
"One of the downsides is it is not a SaaS solution. It must be on-premises."
"Nowadays the trend is going towards the ransomware and the endpoint detection and response. So if they added something for that, that will be very, very good."
"Sometimes, the product is not stable."
"Logpoint is not flexible. Its documentation is not user-friendly."
"It is complicated to collect daily logs from other systems."
"It is a good product, but its interface or GUI could be better."
IBM Security QRadar is ranked 4th in Security Information and Event Management (SIEM) with 198 reviews while Logpoint is ranked 29th in Security Information and Event Management (SIEM) with 20 reviews. IBM Security QRadar is rated 8.0, while Logpoint is rated 7.4. The top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". On the other hand, the top reviewer of Logpoint writes "Good technical support but it is complex to use and resource-heavy". IBM Security QRadar is most compared with Splunk Enterprise Security, Microsoft Sentinel, Wazuh, LogRhythm SIEM and Elastic Security, whereas Logpoint is most compared with Elastic Security, Rapid7 InsightIDR, Wazuh, Microsoft Sentinel and Fortinet FortiSIEM. See our IBM Security QRadar vs. Logpoint report.
See our list of best Security Information and Event Management (SIEM) vendors, best Log Management vendors, and best User Entity Behavior Analytics (UEBA) vendors.
We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.