We performed a comparison between Kaseya VSA and LogMeIn Central based on real PeerSpot user reviews.
Find out in this report how the two Remote Monitoring and Management (RMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Provides efficient automation."
"This solution is our RMM tool and we love the deployment features."
"I like the remote control, audit, inventory, patch management, software management, and monitoring features."
"Kesaya is highly configurable."
"The most valuable features of this solution are automation, inventory, and patch management."
"We can schedule the patching of the endpoints."
"The ease of access and ease of use was great."
"The way Kaseya VSA treats application vulnerabilities is good. They have released some new features that have been a benefit, such as updates from the Microsoft repository directory."
"It saves us drive time, we don't have to go to clients. We can just use remote access."
"Unattended remote assistance."
"The initial setup was pretty straightforward."
"The initial setup was very easy."
"It is a scalable solution."
"I like the security aspect, that I can glance down and see quickly who's up to date on patches, and who has virus concerns."
"This solution has allowed granular permission access to machines, very consistent and solid most of the time."
"It is convenient for my workers to be at home. Therefore, it is easier for them as their second job to do the work. That is a plus, and I improve productivity."
"The solution is hard to use at first until you understand how it works."
"There is room for improvement in the remote control strengths."
"I believe we should include a VSA license to provide complete endpoint management."
"The response to bugs is slow and software improvement comes slowly too. The lack of response to our feature requests made it feel like they were going into a black hole. Additionally, when we encountered bugs or issues with the VSA, they were slow to respond to those too."
"The stability of the solution is good but it can be improved."
"The user interface is somewhat outdated."
"The predefined reports are not up to the mark and you have to do a lot of customization."
"There should be more Mac support. Whenever a new Mac operating system comes out, the support is very limited. It takes them a while to get things up to date. We're seeing more and more people move to Mac from the Windows environment for various reasons, but their support for Mac is very limited. A lot of it might have to do with Mac itself, but there are ways to improve upon that. That would be my biggest thing for improvement."
"The file transfer could be better. They could make it a lot easier to deal with. LogMeIn Central is not that intuitive. It's a lot harder to figure out."
"Sometimes it just fails to load."
"The solution is expensive as hell."
"There are some screens that are just ugly and difficult to manipulate."
"It's not really a true RMM product but more of just a remote access."
"The update issues are an absolute pain. It says it is updating things, but the updates do not go through, and you try your hardest to get the updates to go through and they don't. You go to the PC, but there is no update there, then you go back and it says there are updates."
"It is easy to get locked out, which is something that needs to be improved."
"They should provide intermediate device limit options for the users."
Kaseya VSA is ranked 2nd in Remote Monitoring and Management (RMM) with 29 reviews while LogMeIn Central is ranked 10th in Remote Monitoring and Management (RMM) with 19 reviews. Kaseya VSA is rated 7.6, while LogMeIn Central is rated 8.6. The top reviewer of Kaseya VSA writes "Single portal management, cost-saving, with thorough technical support". On the other hand, the top reviewer of LogMeIn Central writes "Fast with an easy setup and a good interface". Kaseya VSA is most compared with Microsoft Configuration Manager, ConnectWise Automate, NinjaOne, Microsoft Windows Server Update Services and Pulseway, whereas LogMeIn Central is most compared with TeamViewer, NinjaOne, Microsoft Configuration Manager, Atera and Datto Remote Monitoring and Management. See our Kaseya VSA vs. LogMeIn Central report.
See our list of best Remote Monitoring and Management (RMM) vendors.
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