We performed a comparison between Microsoft Remote Desktop Services and VMware Horizon View based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Microsoft Remote Desktop Services has an easier deployment then VMware Horizon View and a better experience with technical support. However, VMware Horizon View users report a positive ROI where Microsoft users do not.
"Installing Microsoft Desktop Services is straightforward."
"It's almost an out of the box function once you have installed the other components."
"We use it to connect to the legacy system."
"The most valuable feature of Microsoft Remote Desktop Services is managing the remote desktop end user or remote server."
"The most valuable features of the solution are ease of use and the simple environment."
"The most valuable feature of Microsoft Remote Desktop Services is that it scales well."
"We use cloud remote support because we need to assist our customers. It allows them to connect from the web. I"
"It is a stable product."
"Horizon View provides virtual desktops on demand."
"Instant Clone instantly creates another VM with a Delta disk, which is just the VMware backend. This helps with scalability and management."
"The initial setup is pretty straightforward."
"Great sorting feature to create UI on demand."
"The support from VMware is very good and they have amazing experts."
"VMware has a lot of experience in virtualization — they are the pioneers in virtualization."
"Ability to log in from anywhere and from a variety of devices."
"I use the solution in my company for the area of VDI, consisting of multiple applications and allowing users the flexibility to use the applications on mobile devices."
"Microsoft Remote Desktop Services could improve by having graphical acceleration."
"The stability must be improved."
"I would like to be able to access the remote desktop using a web-based interface, rather than having to use the client."
"The solution should introduce a chat feature for end users."
"The solution should have better security."
"The training profiles could be better."
"We'd like more granular security control of the desktop services."
"I would like to see a web-based interface, instead of client installation to refresh the UI through HTML."
"In the area of automation, there are some improvements needed in the solution."
"Lacking in documentation for app settings."
"Technical support is only average and can be improved."
"The system integration also needs some improvement."
"The product's initial setup process could be easier."
"Horizon View could be more stable."
"The solution is very expensive."
"The initial setup was not difficult but there is room for improvement."
More Microsoft Remote Desktop Services Pricing and Cost Advice →
Microsoft Remote Desktop Services is ranked 1st in Virtual Desktop Infrastructure (VDI) with 76 reviews while VMware Horizon View is ranked 4th in Virtual Desktop Infrastructure (VDI) with 67 reviews. Microsoft Remote Desktop Services is rated 8.0, while VMware Horizon View is rated 8.0. The top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". On the other hand, the top reviewer of VMware Horizon View writes "User-friendly, reasonably priced, and simple to install". Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, Citrix Workspace, VMware Workstation and Devolutions Remote Desktop Manager, whereas VMware Horizon View is most compared with VMware Horizon, Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), Citrix Workspace, VMware Workstation and VMware Fusion. See our Microsoft Remote Desktop Services vs. VMware Horizon View report.
See our list of best Virtual Desktop Infrastructure (VDI) vendors.
We monitor all Virtual Desktop Infrastructure (VDI) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.