We performed a comparison between NetApp Cloud Insights and SolarWinds NPM based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."One feature we appreciate the most is its ability to take snapshots, which adds an extra layer of security and allows us to protect our data effectively."
"Cloud Secure is definitely the most valuable feature and being able to see file level activity. It gives real-time alerting on possible ransomware attacks and provides file security review. It helps us to see if something abnormal is happening on the system before it's too late."
"NetApp Cloud Insights helps with login monitoring and troubleshooting. Previously, if we had performance concerns or needed to interface with other groups and their products, a task that should require only one or two people turned into a six-person job."
"It is good for giving an overview of the systems and for tracking long-term trends. It is handy for root cause analysis, e.g. it can eliminate whether storage is the cause of an issue."
"The visibility and assistance with security vulnerabilities are valuable."
"The solution is 98 percent stable."
"Its ability to quickly inventory our resources, figure out interdependencies across them, and assemble a topology of your environment is brilliant. There is a price associated with it. Whenever you target a NetApp environment, it is included in the price but whenever you want to add different vendors, like VMware and Cisco, the price greatly spikes. Inventorization helps us a lot to visualize the environment."
"The solution is easy to deploy."
"We don't have any issues with the stability of SolarWinds NPM."
"The interface is user-friendly, making it easy to use."
"The people in technical support are very good."
"A product that is well-tested and trusted in demanding situations."
"The benefit of this solution is the reporting. We're able to report on and see our network in a graphical form. We are able to detect when a device is added to a network."
"The most valuable feature of this solution is the monitoring capabilities."
"The nice thing about SolarWinds is that it's kind of all-in-one. I can manage the status of my networking devices, whether they are up or down, I can see how much traffic is going across an interface, and I can run a report that tells me exactly what that traffic is."
"The other valuable system is the DSS (decision support system). If there's a fault in the network, SolarWinds is basically capable of rectifying and resolving that problem on its own without any intervention from an IP assistant or administrator."
"The first level of NetApp's technical support could be improved."
"Their pricing model needs improvement."
"Ease of reporting is one thing that they're trying to tackle. If you have a specific set of data you want from Cloud Insights, you can ask NetApp to help you build the reports from the ground up. The dashboards are intuitive, but finding the report you want is sometimes a challenge. If you don't have the report already loaded, pulling it in and letting it build its data can be cumbersome."
"Most of the time, I initially connect with entry-level support, and then I need to request a higher-tier support level, which can result in delays."
"The IP-based monitoring could be added in a future release."
"The support is not very quick."
"There is room for improving the creating and managing or modifying of reports. That is still a difficult task to do and requires knowledge beyond the storage itself. I would love to see reporting improved so that we can create reports by dragging and dropping pieces into a report form and publish a report that way."
"When I did need support because I was having problems with the solution, the first or the second line just didn't understand it. They were providing this only on a software as a service basis. So, they were asking all the wrong questions."
"We'd like to see a bit more automation in the future."
"The improvement would be that SolarWinds NPM thoroughly checks its patches before releasing them to the market. Better testing, alpha testing, and then releasing it to the market."
"Technical support and releases are not particularly reliable."
"The scalability can be better."
"There isn't support available to us as they don't offer support in our country."
"Currently lacks integration with SMS services."
"Robustness of network element mapping tool could be better"
"If they’re going for a “cover everything” approach, then they need to do so and enable a bit more of the "cover everything approach" within every one of the tools."
NetApp Cloud Insights is ranked 27th in IT Infrastructure Monitoring with 12 reviews while SolarWinds NPM is ranked 4th in IT Infrastructure Monitoring with 147 reviews. NetApp Cloud Insights is rated 8.6, while SolarWinds NPM is rated 8.2. The top reviewer of NetApp Cloud Insights writes "It helps with login monitoring and troubleshooting". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". NetApp Cloud Insights is most compared with Dell CloudIQ, Datadog, IBM Turbonomic, Zabbix and Amazon CloudWatch, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and Entuity. See our NetApp Cloud Insights vs. SolarWinds NPM report.
See our list of best IT Infrastructure Monitoring vendors and best Cloud Monitoring Software vendors.
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