New Relic vs Oracle Enterprise Manager comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

New Relic
Average Rating
8.6
Number of Reviews
152
Ranking in other categories
Application Performance Monitoring (APM) and Observability (3rd), Network Monitoring Software (6th), IT Infrastructure Monitoring (5th), IT Operations Analytics (2nd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (3rd)
Oracle Enterprise Manager
Average Rating
8.4
Number of Reviews
123
Ranking in other categories
Database Development and Management (1st), Server Monitoring (4th)
 

Market share comparison

As of June 2024, in the Application Performance Monitoring (APM) and Observability category, the market share of New Relic is 7.1% and it decreased by 31.8% compared to the previous year. The market share of Oracle Enterprise Manager is 0.3% and it decreased by 55.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
Unique Categories:
Network Monitoring Software
2.3%
IT Infrastructure Monitoring
4.5%
Database Development and Management
5.8%
Server Monitoring
7.7%
 

Featured Reviews

AS
Dec 7, 2022
Good performance monitoring with helpful code detection and resolution
The New Relic APM basically helps us understand how the application is functioning at a very in-depth level. The APM helps us bring in observability, which is the next part of monitoring. It tells us about every database query, long-running query, website response time, page load times, and…
JL
Mar 2, 2024
Enable centralized control & administration and cost containment of Oracle products from a single console
Reporting and statistical charting is largely still left up the end-user to develop custom solutions. The newest releases support reporting through the Cloud Analytics, SaaS service. Reliance upon BI Publisher will eventually be depreciated. The actual product inventory discovery and configuration process has improved, but is still fairly convoluted and requires multiple pre-requisite setup steps to be completed, requiring numerous Cancel, Go back and set something else up, then Return to the process you were performing types of process flows. It works really well if all the technology stack layers are current releases, but the more heterogeneous the architecture is, the more you will spend more time configuring outlying systems, or systems that aren't quite up-to-date. The OAM array of offerings is quite numerous, so when you first try to navigate the menu offerings, you'll experience 7 to 10 layers of click-throughs to find what you may be looking for in the mass number of options. There is currently a hybrid UI between the Cloud Classic menus and the revised OCI v2.0 menus that has many duplicates, but are found using different navigation paths, which can be confusing. While the main dashboards are fairly clear, there are often click-throughs that lead you down not so clear breadcrumb trails during your navigation. One thing that is particularly annoying is when a Cloud Management component itself fails (such as a Cloud Agent, or a discovery job) you will still need a 2nd monitoring system, such as OEM to watch for the failed Cloud service target. Sometimes simple operations like checking for a failed backup set in OAM are not at all straight-forward and need to be programmed individually by the customer, rather than being available as a simple template to be activated, as expected.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It gives insights to non-technical people about what technical issues are most important, how much it impacts customers, and potentially, where we should be targeting our development teams when they have time."
"It has the ability to monitor random URLs not tied to the one pinger per application (though it costs extra)."
"It has given us better insight into the performance of the system."
"There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good."
"It is easier to create new dashboards in the New Relic interface, and it is also easier to query if when I want to monitor a different parameter or time duration on my dashboard."
"The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful."
"The pricing is pretty good."
"They have baseline level alerting."
"It's a useful feature to be able to see the top SQL, the number of executions, the CPU, and the resources that it's using."
"The product gives us as much control as we can have by providing a complete picture of the whole set of Oracle products."
"With ASH Analytics, ADDM, Real-Time SQL Monitoring, SQL Tuning Advisor, we can measure SLAs, detect performance hotspots, perform deep diagnostics into specific tiers, tune applications, and remediate."
"It is the best database management system."
"Some of the most valuable features are its real-time performance view/dashboard, metric history, real-time monitoring and alerts, as well as quick access to Oracle's tuning and diagnostic options."
"It is a scalable solution. So far, my company has not faced any issues with the scalability part of the solution."
"I have found the singular GUI feature very helpful. Fewer DBA resources can be allocated with Toad licenses."
"The most valuable feature is the monitoring because it's very useful for checking and troubleshooting compared with other products, like Nagios for example, that have some interaction with Oracle."
 

Cons

"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."
"The price needs improvement."
"New Relic is very slow, and the app is a bit frustrating to use, which is something that has been happening a lot in the past year. During the last six months, I have noticed that it has become extremely laggy."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"It would be nice if there were pre-made dashboards."
"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."
"The solution could improve by having more network monitoring features, such as for all the infrastructure."
"I would like a feature where I can turn off alerting at a policy level. Thus, when a policy is inactive, I can shut down all of my alerts within the policy."
"It needs to support the Database versions lower than 10.2."
"I would say mostly backup and recovery, through the Enterprise Manager. Or any corruptions, to be able to fix them through Enterprise Manager."
"We could use it but definitely with some effort we can streamline much better and sometimes some box here and there, like 13C you have to really wait, but there are great features. Just have to make sure it is a stable product."
"In my experience, the monitoring could be improved."
"I feel more dashboards can be added, especially those useful to higher levels of IT management."
"Technical support could be more responsive."
"They should improve the hover text context. This would provide assistance whenever a task is attempted by a DBA."
"Oracle Enterprise Manager's scalability is an area with certain shortcomings where improvements are required."
 

Pricing and Cost Advice

"It would be nice if we could buy it annually instead of monthly."
"The pricing and licensing are good if you have an account manager and a partner manager who are looking to help out."
"They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."
"The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
"There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."
"The price of New Relic could improve. It is expensive."
"Pricing is better with New Relic APM than Dynatrace."
"We spend somewhere around $5,000 to $6,000 per month with an annual recommitment of maybe $60,000. These are just ballpark figures."
"Initially, our deal was for three years, and we extended it to five years. Oracle solutions are very costly."
"Based upon 3 days of implementation by a single person, plus licensing costs would be approximately $60,000, including the virtualized hosts."
"As with all Oracle products, care should be taken when using any features to ensure that they do not activate licensed features that have not been paid for."
"It's expensive."
"Be careful to only enable the packs for which you have a license as this is an issue we see time and again."
"Evaluate your requirements carefully. Elaborate DR and HA setup of OEM can become expensive."
"The product is very expensive."
"The licensing is the responsibility of our customers."
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Top Industries

By visitors reading reviews
Educational Organization
30%
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
5%
Educational Organization
68%
Financial Services Firm
6%
Computer Software Company
4%
Government
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic?
It allows the restriction of privileges and control of users.
What needs improvement with New Relic?
The solution only supports the cloud platform and not on-premises. Therefore, they should assess supporting the licensing on-premises as well.
What do you like most about Oracle Enterprise Manager?
What I like most about Oracle Enterprise Manager are its features, particularly the active session history. It provides insights into SQL, and I use it regularly to identify potential issues.
What is your experience regarding pricing and costs for Oracle Enterprise Manager?
As far as I know, you do not pay for Oracle Enterprise Manager separately. You can use Enterprise Manager for free if you already have an Oracle license for your database.
What needs improvement with Oracle Enterprise Manager?
Improving the integration speed would be beneficial, as the current Java-based system can sometimes result in slow responses. Enhancing performance overall would also be valuable.
 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
No data available
 

Learn More

 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
7-Eleven, Halliburton, Cisco, Garmin, Nationwide, Korea Telecom, Allied Irish Bank
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: May 2024.
787,226 professionals have used our research since 2012.