We performed a comparison between OpenText Business Process Monitoring and SCOM based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."
"The stability has been very good over the years."
"It has good graphs of what is going on within the operating system."
"This solution saves us a lot of work because it reduces the effort that is required in order to start monitoring."
"We are able to do problem determination on runaway processes."
"I enjoy its integration with the Microsoft Active Directory functions, which means users, computers, or other group policies can connect with Windows Active Directory."
"This solution allows us to standardize all of the reports for monitoring the network, so it helps a lot for auditing purposes."
"I like the historical reporting of observer metrics."
"Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications."
"The solution's reporting engine has given me detailed information on which applications or services I've either failed or about to fail in terms of the predictive makeup on Azure cloud."
"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."
"The solution should offer better integration with other tools from a service management perspective."
"The management of the servers could be better."
"SCOM needs to improve its usability."
"The GI is difficult to work with and the reporting servers are also difficult."
"Stability and some performance issues exist and they need improvement."
"It could use some system enhancements, such as better dashboards."
"The solution should have more tools for monitoring the cloud engine versus on-premise."
"SCOM's feature that notifies us when a server is down is not present in recent updates, which has weakened the product."
"The end-user components, including the dashboards, the administration console, and the web console, need to be improved."
OpenText Business Process Monitoring is ranked 58th in Application Performance Monitoring (APM) and Observability while SCOM is ranked 3rd in Event Monitoring with 78 reviews. OpenText Business Process Monitoring is rated 8.0, while SCOM is rated 7.8. The top reviewer of OpenText Business Process Monitoring writes "Stable with good performance visibility but is a discontinued product". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". OpenText Business Process Monitoring is most compared with Dynatrace and AppDynamics, whereas SCOM is most compared with Dynatrace, Zabbix, Datadog, Nagios XI and ManageEngine OpManager.
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