We performed a comparison between OpenText SiteScope and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product's ability to monitor systems and applications and send alerts and create support tickets are the most valuable features of the product."
"The most valuable feature of SiteScope is its infrastructure monitoring."
"Our experiences with Micro Focus SiteScope have been mostly positive as we can easily work with multiple monitors and different types of monitors pretty quickly. There are a lot of out-of-the-box solutions for us through Micro Focus SiteScope, so we don't have to do that much custom coding for the vast majority of requests that we get for monitoring. There are some limitations that we've run into and some problems every once in a while, but they've been relatively minor."
"It has multiple monitors that can be deployed OOTB, which includes basic system monitors for CPU, Disk, Memory, NIC's, etc."
"The most valuable feature of OpenText SiteScope is that it is easy to manage and user-friendly."
"Being able to create your monitors for monitoring your internal URLs and databases and other things like that is valuable."
"Simple deployment: The deployment uses protocols such as NetBios, SSH, WMI, SNMP, which means that any device with any of these protocols will be monitored."
"The tool has capabilities other than managing web-based applications, like URL Monitor and EPI Script. It is also easy to use the tool."
"The most valuable feature of Splunk is the management and built-in workflows."
"The search lookups are useful."
"My favorite example of improving of organization is saving a $60k/mo in payroll fraud and $10k/mo in wasted API credits by using simple searches and clear reports."
"The fact that Splunk is a platform and not just a SIEM solution is a key benefit."
"Search language is easy to understand and teach to new users."
"The ability to manage large amounts of generated data and to protect all devices from unauthorized use are the most valuable features."
"It is a one stop shop as a full monitoring and alerting solution for operations and application analysis for most of our back-end systems."
"The logs on the solution are excellent."
"More out of the box Cloud integration and capabilities."
"They should provide more templates for new vendor devices."
"Full application functionality available via the API. There are some functions you can perform managing monitors, that are only available through the UI."
"The graphs and dashboard in the solution are areas that need improvement."
"The lack of an agent means that remote monitoring requires multiple firewall ports to be opened."
"It should improve its integrations with various tools, especially service management tools."
"They need to offer better technical support, which, right now, is not helpful or responsive."
"Sometimes in a huge environment, I think the documentation does not provide the required calculations so you can't know what the required set up should be. You need to test."
"I find that the learning curve for Splunk is relatively lengthy."
"Its reporting can be improved. That's the only complaint I have heard. I don't need the reporting part, but I know that other people in the organization need it."
"We find that the maintenance process could be a lot better."
"Splunk Enterprise Security incurs a significant cost because of the amount of data we send, but we are fine with the value we're getting for that price."
"The solution has a high learning curve for users. It's a little complicated when you're trying to figure out all the features and what they do."
"Splunk is not very user-friendly. It has a complex architecture in comparison to other solutions on the market."
"The user access control could be much more granular, so that the admins can control r/w/x access for specific features of the product like dashboards, etc."
"More training on PetaData using artificial intelligence techniques to identify the events which are not normal and exceptions that would help the organization identify threats and malware on the go with results."
OpenText SiteScope is ranked 27th in Application Performance Monitoring (APM) and Observability with 24 reviews while Splunk Enterprise Security is ranked 1st in Security Information and Event Management (SIEM) with 255 reviews. OpenText SiteScope is rated 7.6, while Splunk Enterprise Security is rated 8.4. The top reviewer of OpenText SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". OpenText SiteScope is most compared with SCOM, Dynatrace, AppDynamics, Prometheus and Grafana, whereas Splunk Enterprise Security is most compared with Wazuh, IBM Security QRadar, Dynatrace, Elastic Security and Microsoft Sentinel. See our OpenText SiteScope vs. Splunk Enterprise Security report.
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