We performed a comparison between OpenText SiteScope and Prometheus based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of OpenText SiteScope is that it is easy to manage and user-friendly."
"There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server."
"The most valuable feature of SiteScope is its infrastructure monitoring."
"The tool has capabilities other than managing web-based applications, like URL Monitor and EPI Script. It is also easy to use the tool."
"It's integrated with different monitoring tools, such as AppDynamics."
"Has a simple setup. It can be up and running within hours."
"VM monitoring is pretty good showing good visualizations of how VMs are operating within the context of all the VMs running on the same hypervisor."
"The product's ability to monitor systems and applications and send alerts and create support tickets are the most valuable features of the product."
"Prometheus is a great solution for monitoring."
"The most valuable features of Prometheus are the many functions available. The functions are helpful for understanding the behavior of applications and infrastructure."
"It is highly valuable as it serves as the foundation for our infrastructure monitoring tools."
"It is a stable solution...Based on the feedback I have received from my colleagues in our company's IT department, the setup phase of the solution is relatively easy."
"It is an efficient solution."
"I like its lightweight configuration functions."
"The good thing is it integrates well with the Grafana dashboard. It comes with a UI where you see everything as a graph."
"The product has an easy-to-understand interface."
"I would be very interested in having transaction traceability included in the product, to give us a better view of what is really going wrong in a particular method and action."
"Full application functionality available via the API. There are some functions you can perform managing monitors, that are only available through the UI."
"More out of the box Cloud integration and capabilities."
"We have four or five data centers around North America where we have it deployed into a single or a two-server primary backup type of deployment. All those are made available under a single GUI provided by Micro Focus that allows you to put them all together. A room for improvement would be an appliance or a server that would manage all of our other servers so that I don't have to remember to log on to all different servers and data centers. I could manage them from a single location."
"It could be more reliable using a database repository instead of a log repository."
"They need to offer better technical support, which, right now, is not helpful or responsive."
"The graphs and dashboard in the solution are areas that need improvement."
"Direct integration with an SMS gateway for sending critical alerts to the support SME. This will help customer investing in third party middleware solutions for SMS."
"When it comes to deployment, if you have no experience with something like a CI/CD pipeline, it might be a challenge."
"The DSL could be improved."
"The product must improve its documentation."
"The solution has shortcomings regarding security monitoring-oriented features to support custom use cases, like out-of-the-box test scenarios and threat-related use cases of its users."
"They could provide efficient logs in terms of clarity and ease of access similar to Datadog’s paid version."
"The setup could be made easier for new users because it requires a bit of advance knowledge or experience."
"The solution's error handling part could be improved."
"The UI and GUI are areas of concern in the product."
OpenText SiteScope is ranked 27th in Application Performance Monitoring (APM) and Observability with 24 reviews while Prometheus is ranked 9th in Application Performance Monitoring (APM) and Observability with 32 reviews. OpenText SiteScope is rated 7.6, while Prometheus is rated 8.4. The top reviewer of OpenText SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". On the other hand, the top reviewer of Prometheus writes "A very flexible open box that can be used vastly to do anything you need". OpenText SiteScope is most compared with SCOM, Dynatrace, AppDynamics, Splunk Enterprise Security and Grafana, whereas Prometheus is most compared with Azure Monitor, New Relic, Dynatrace, Sentry and AWS X-Ray. See our OpenText SiteScope vs. Prometheus report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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