We performed a comparison between PRTG Network Monitor and Zenoss Cloud based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"PRTG is relatively intuitive and fairly straightforward. It has net flow monitoring and that works all right. I would describe it as a decent middle-of-the-road solution."
"The best feature is that it lets me know what is going on. I need to know if something has gone down, I need to know if something is running very slowly. PRTG tells me that."
"The sensors and probes are great, nice and lightweight, they don't take up too many resources on the system. We just deploy them out and they start reporting instantly."
"I really love the activity library. It gives the flexibility to discover data and metrics about my interface and data server."
"The initial setup was easy. We didn't have any issues with the process and everything rolled out smoothly."
"The up-to-date graphs and the history are very good."
"We can see trends for a lot of different things, such as hard drive space and bandwidth usage. We can see and plan for the future by knowing, "We're sort of at 75% capacity now. In three months time, we know we're going to be up to 90%,so we need to plan ahead for it, getting upgrades booked in place." Since things like this take time and effort, it's handy to see trends into the future of where our company is going."
"From a network point of view, we can see the state of the network, as well as bandwidth usage and downtime."
"The most valuable feature is the flexible discovery mechanism."
"The custom built integration is one of the most valuable features because you can see all the especially critical items."
"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."
"It's easy to use."
"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
"The product offers good documentation that helps with initial training."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"The free version only gives us 100 free sensors to use. It would be nice if there was double that."
"The only sort of limitation is the actual probes. So, if you don't have enough probes on there, you can over flip them and cause the WMI sensors and SNMP sensors to sort of overload. Sometimes, they might timeout for a minute, but they do come back."
"Other monitoring tools that I have used are easier to use."
"PRTG access works best from the web GUI. There are dedicated apps on Windows/Android/iOS, but they are slow and don’t work as well as the web GUI."
"With custom sensors, there is a lot of work which needs to be done in the background, just for it to be tailor-made for the specific thing that we are actually monitoring. We take a lot of time with the custom sensors. I would like to see the customer sensor be more robust and a bit more varied."
"The scalability of this solution could improve as well as the automated provisioning of the infrastructure."
"Improvements in data storage flexibility, such as allowing customers to specify data retention periods, would enhance PRTG."
"We've had some issues previously with the performance of the sensors. We tend to deploy quite a bit of WMI, which is quite processor-intensive, and we've found that that impacts the sensors quite a bit."
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
"There was a problem with Zenoss and storage monitoring."
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
"It would be ideal if the product offered sound alerts."
"The AI aspect needs to improve."
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PRTG Network Monitor is ranked 5th in Network Monitoring Software with 96 reviews while Zenoss Cloud is ranked 59th in Network Monitoring Software with 8 reviews. PRTG Network Monitor is rated 8.2, while Zenoss Cloud is rated 8.4. The top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". On the other hand, the top reviewer of Zenoss Cloud writes "Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features". PRTG Network Monitor is most compared with Zabbix, Centreon, SolarWinds NPM, Nagios XI and ManageEngine OpManager, whereas Zenoss Cloud is most compared with Zabbix, Nagios XI, ServiceNow IT Operations Management and MYCOM OSI. See our PRTG Network Monitor vs. Zenoss Cloud report.
See our list of best Network Monitoring Software vendors, best IT Infrastructure Monitoring vendors, and best Cloud Monitoring Software vendors.
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