We performed a comparison between Salesforce Platform and SAP Cloud Platform based on real PeerSpot user reviews.
Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."They are already beginning to implement generative AI."
"It is a fairly useful and user-friendly tool for salespersons. It is very extensive and flexible. You can customize it for your needs, and you can use whatever you want. I like Salesforce."
"I found the ease of use most valuable in the Salesforce Platform. I also found the platform pretty light."
"Salesforce's strongest feature is reporting especially. It's also a lot more usable than other platforms I've worked with. It has a great user experience, with the ability to filter and access information in real-time."
"It is an easy product to use and does great things for our company. It keeps track of all of our sales activity."
"The keyword search helps me in finding stuff quickly. So, I don't have to click around a lot."
"It's an easy platform for salespeople to quickly and efficiently be able to track an opportunity."
"One of the main features of the solution is it is flexible."
"The pre-delivered content from the SAP cloud platform is definitely a strength."
"The integration flows are the most valuable feature of this solution."
"The solution is very useful and interactive with a dashboard for viewing other interfaces."
"Scalability is one of the benefits that we have in using the product."
"The most valuable feature is the data synchronization, or the push and pull of the data."
"Feature-wise, I like it since it allows you to integrate with multiple applications. There are available connectors that allow you to integrate."
"The HANA replications are very useful."
"The product is very stable."
"Salesforce is a pretty cumbersome product. It's a product that you need to spend quite a bit of time customizing to your unique business model. Unless you have somebody in house that knows it really well, you're better off spending money with a consultant to get what you need."
"Instead of creating our own template, if we had some nice templates that we could pick up - if there were some Microsoft Word templates or Microsoft Excel templates in a repository in Salesforce, that would be great."
"I think that Salesforce can improve lead management when it comes to B2C. I would like to have more features specifically related to the B2C segment. The current process where you create a lead that's in the B2C segment and it creates an account makes no sense."
"It is quite expensive. It has gotten to that point where it is a lot more pricey. It has kind of got its own proprietary language for development. It is probably never going to change, but if it had a more market language for development, it would be easier to find developers. They come at a premium cost, so it is expensive."
"Their reporting needs to be improved. It should be easier. I don't know how, but it needs to be easier."
"I think the search needs to be improved so as to allow for a broader keyword search."
"Salesforce is incredibly slow. It was difficult to run live sales calls and leveraging Salesforce at the same time."
"Salesforce Platform operates as a cloud system, and within our organization, numerous internal systems handle data processing. While real-time data retrieval is feasible through services, achieving real-time communication poses some challenges."
"The addition of more industry use cases would be an improvement."
"Lacks flexibility in its licensing structure."
"The price of the solution could improve."
"I've observed a few bugs in SAP. One recent bug I found in Content Modifier is that when using a predefined header to call the current date, it prints the previous date. These are small bugs I found."
"Planning features are limited to the finance module."
"The current pricing model is credit-based. We would like to have more information about the usage of the existing applications."
"While it was good for a small entity, it was not ideal for a large enterprise."
"When I started looking at the client's IT architecture, I started by doing a study of their services, DVM, data volume, and management services. According to the results, they could be a lot better at this."
Salesforce Platform is ranked 8th in PaaS Clouds with 81 reviews while SAP Cloud Platform is ranked 6th in PaaS Clouds with 38 reviews. Salesforce Platform is rated 8.2, while SAP Cloud Platform is rated 7.8. The top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". On the other hand, the top reviewer of SAP Cloud Platform writes "Provides seamless integration with CTI for streamlined data synchronization but complexity and challenges in migrating existing applications to the low-code model for custom application development". Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and OutSystems, whereas SAP Cloud Platform is most compared with Amazon AWS, Microsoft Azure, Google Cloud, Mule Anypoint Platform and Microsoft Azure Logic Apps. See our SAP Cloud Platform vs. Salesforce Platform report.
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