ServiceNow Discovery vs Tanium comparison

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4,029 views|1,865 comparisons
97% willing to recommend
Tanium Logo
3,154 views|2,195 comparisons
71% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between ServiceNow Discovery and Tanium based on real PeerSpot user reviews.

Find out in this report how the two Server Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ServiceNow Discovery vs. Tanium Report (Updated: May 2024).
786,957 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It does a good job of collecting the data that's necessary for data centers, and IT's operations.""The solution finds public cloud infrastructures globally and updates the integration management database, service catalogs, and asset management details.""The most valuable asset is relationship building because the solution discovers and builds auto relationships in a way that makes cleanup very easy.""It's pretty robust, and it's agentless for the most part. So, you don't need to deploy agents, which makes it a lot easier to stand up.""The initial setup is pretty straightforward.""The best part about ServiceNow Discovery is that it is included in the ServiceNow suite.""The service management and operations management modules are valuable.""We can find servers or services we were unaware of and stumble on vulnerabilities from those devices."

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"I would say Tanium is the best tool for vulnerability management.""For incident response tasks, all these tasks can get done in minutes with minimal disruption to the end-user.""The most valuable features of this solution are the consolidation of all historical data on device endpoints, security drivers, firmware, and Software version gaps.""Threat hunting is a very good feature on Tanium. We have just started using it and have not used it extensively.""Tanium's most valuable features are patch management, inventory, and distribution software.""Tanium's most valuable feature is its instant discovery aspect.""The security features are very valuable.""Tanium has made the process of detecting threats more proactive with its detection. So, the process is easier and more efficient."

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Cons
"The product could improve some of the visualization and architecture setups.""It creates quite a bit of duplication, so that needs to be fixed.""The initial setup could be made easier. We hired professionals to implement it, and they trained our employees for ongoing processes.""Application discovery could be improved. And, right now, ServiceNow needs to be coupled with another solution in order to verify information.""When you switch versions, for example, when you go from Paris to Quebec they will introduce many new things and occasionally things break when they do that.""The solution needs to improve the cost of the solution. There are a few different solutions and they do act the same and have the same types of capabilities, however, the cost is quite high.""Without improvement in the patters, applications can't be discovered""On the Software Asset Management part of it, I expect additional reconciliation and Discovery features there."

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"Any movement into a SaaS solution has challenges since the processes and data flows are not well defined. Hence, you need to build it at the same time.""Most of the time, agent-relative issues have to be more equipped with self-healing features. At times, the agent is there, but for some reason, it doesn't report a status. It gives certain problems that are obviously agent-based.""The solution lacks mobility.""The reporting could be improved.""It is not really additional functions, or the features that are needed, rather the complexity would be reduced based on the number of modules required to put together a comprehensive operational security and risk compliance model.""The most painful thing is the interface. It's a bit unclear sometimes.""I would like to have more integrations and custom plugins to input. Integration is always a big deal in a lot of different environments.""The performance could improve in future releases. We have had performance issues in specialized web environments, but overall I think the problems are less than 2% of the computer systems being used."

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Pricing and Cost Advice
  • "This solution is a paid option within the ServiceNow framework."
  • "It's a bit expensive compared to other products in the market, but it's worth the money you pay because it's far advanced in terms of features, automation, and capabilities compared to other products."
  • "There is a subscription for ServiceNow Discovery. It's expensive, but I think it's one of the best solutions on the market, so it's worth it."
  • "The price could be better. It's a bit on the pricey side."
  • "It is an expensive product with a price that depends on the models that you wish to purchase."
  • "It costs a lot. It is probably close to over a hundred thousand. It's an expensive platform, but you can't compare ServiceNow's Discovery functionality to other discovery tools. It's not an apples-to-apples comparison of ServiceNow to a configuration management tool to an asset management tool because it does those things, but it's not those things."
  • "You need a subscription to ServiceNow Discovery, so you can use its features. You can also use specific plugins with the tool, and some of the plugins are free. I don't have information on how much my company pays for the subscription to ServiceNow Discovery."
  • "The solution is very expensive."
  • More ServiceNow Discovery Pricing and Cost Advice →

  • "There is an annual license required to use this solution."
  • "It's an expensive solution. It would be nice if the cost were lower."
  • "Tanium is a more expensive solution in Latin America than some of the competitors, such as BigFix."
  • "It is higher than some competitors in the market."
  • "The solution offers value for money."
  • "The solution is expensive but it's a good investment."
  • "The product's pricing differs from region to region depending on negotiations and the number of endpoints."
  • More Tanium Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The solution can prioritize the discovery of IP ranges. The product automatically places all Discovery CIs into the correct class within the CMDB.
    Top Answer:The solution is expensive. I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
    Top Answer:Pricing could be improved to better accommodate various customer needs and business models. It ultimately depends on the specific requirements and budget constraints of each customer.
    Top Answer:Tanium’s linear-chain architecture is valuable.
    Top Answer:The reporting could be improved.
    Top Answer:We collect end-point data. We use it to make AI models and provide it to customers. I use Tanium’s sensors, collect data, and develop dashboards. The sensors have many data types. If we need different… more »
    Ranking
    3rd
    out of 42 in Server Monitoring
    Views
    4,029
    Comparisons
    1,865
    Reviews
    27
    Average Words per Review
    639
    Rating
    8.1
    10th
    out of 42 in Server Monitoring
    Views
    3,154
    Comparisons
    2,195
    Reviews
    7
    Average Words per Review
    411
    Rating
    7.0
    Comparisons
    Learn More
    ServiceNow
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    Overview

    ServiceNow Discovery finds applications and devices on your network, and then updates the CMDB with the information it finds. Discovery is available as a separate subscription from the rest of the Now Platform.

    Tanium Endpoint Platform reduces security risk, improves agility & increases efficiency, a fundamentally new approach to endpoint security's threat detection, indicent response, vulnerability assessment and configuration compliance & with management's software distribution, asset utilization, asset inventory and patch management.

    Sample Customers
    York, National Grid, DXC Technology, experian, BEACHBODY
    JPMorgan Chase, eBay, Amazon, US Bank, MetLife, pwc, Cerner, Delphi, MGM Grand, New York Life
    Top Industries
    REVIEWERS
    Financial Services Firm22%
    Computer Software Company17%
    Retailer11%
    Manufacturing Company11%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm15%
    Healthcare Company9%
    Manufacturing Company9%
    REVIEWERS
    Financial Services Firm22%
    Computer Software Company22%
    Transportation Company11%
    Construction Company11%
    VISITORS READING REVIEWS
    Financial Services Firm17%
    Government13%
    Computer Software Company12%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business36%
    Midsize Enterprise13%
    Large Enterprise51%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise11%
    Large Enterprise74%
    REVIEWERS
    Small Business33%
    Midsize Enterprise13%
    Large Enterprise53%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise10%
    Large Enterprise73%
    Buyer's Guide
    ServiceNow Discovery vs. Tanium
    May 2024
    Find out what your peers are saying about ServiceNow Discovery vs. Tanium and other solutions. Updated: May 2024.
    786,957 professionals have used our research since 2012.

    ServiceNow Discovery is ranked 3rd in Server Monitoring with 39 reviews while Tanium is ranked 10th in Server Monitoring with 15 reviews. ServiceNow Discovery is rated 8.2, while Tanium is rated 7.4. The top reviewer of ServiceNow Discovery writes "Valuable relationship building that discovers and auto-builds to make cleanup easy". On the other hand, the top reviewer of Tanium writes "Useful tool for vulnerability management and deploying applications, needing improvement in its OS upgrade". ServiceNow Discovery is most compared with Microsoft Configuration Manager, Lansweeper, ScienceLogic, SolarWinds Server and Application Monitor and AWS Cloud Map, whereas Tanium is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Microsoft Configuration Manager, Qualys VMDR and Tenable Security Center. See our ServiceNow Discovery vs. Tanium report.

    See our list of best Server Monitoring vendors.

    We monitor all Server Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.