We performed a comparison between ServiceNow Discovery and Tanium based on real PeerSpot user reviews.
Find out in this report how the two Server Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It does a good job of collecting the data that's necessary for data centers, and IT's operations."
"The solution finds public cloud infrastructures globally and updates the integration management database, service catalogs, and asset management details."
"The most valuable asset is relationship building because the solution discovers and builds auto relationships in a way that makes cleanup very easy."
"It's pretty robust, and it's agentless for the most part. So, you don't need to deploy agents, which makes it a lot easier to stand up."
"The initial setup is pretty straightforward."
"The best part about ServiceNow Discovery is that it is included in the ServiceNow suite."
"The service management and operations management modules are valuable."
"We can find servers or services we were unaware of and stumble on vulnerabilities from those devices."
"I would say Tanium is the best tool for vulnerability management."
"For incident response tasks, all these tasks can get done in minutes with minimal disruption to the end-user."
"The most valuable features of this solution are the consolidation of all historical data on device endpoints, security drivers, firmware, and Software version gaps."
"Threat hunting is a very good feature on Tanium. We have just started using it and have not used it extensively."
"Tanium's most valuable features are patch management, inventory, and distribution software."
"Tanium's most valuable feature is its instant discovery aspect."
"The security features are very valuable."
"Tanium has made the process of detecting threats more proactive with its detection. So, the process is easier and more efficient."
"The product could improve some of the visualization and architecture setups."
"It creates quite a bit of duplication, so that needs to be fixed."
"The initial setup could be made easier. We hired professionals to implement it, and they trained our employees for ongoing processes."
"Application discovery could be improved. And, right now, ServiceNow needs to be coupled with another solution in order to verify information."
"When you switch versions, for example, when you go from Paris to Quebec they will introduce many new things and occasionally things break when they do that."
"The solution needs to improve the cost of the solution. There are a few different solutions and they do act the same and have the same types of capabilities, however, the cost is quite high."
"Without improvement in the patters, applications can't be discovered"
"On the Software Asset Management part of it, I expect additional reconciliation and Discovery features there."
"Any movement into a SaaS solution has challenges since the processes and data flows are not well defined. Hence, you need to build it at the same time."
"Most of the time, agent-relative issues have to be more equipped with self-healing features. At times, the agent is there, but for some reason, it doesn't report a status. It gives certain problems that are obviously agent-based."
"The solution lacks mobility."
"The reporting could be improved."
"It is not really additional functions, or the features that are needed, rather the complexity would be reduced based on the number of modules required to put together a comprehensive operational security and risk compliance model."
"The most painful thing is the interface. It's a bit unclear sometimes."
"I would like to have more integrations and custom plugins to input. Integration is always a big deal in a lot of different environments."
"The performance could improve in future releases. We have had performance issues in specialized web environments, but overall I think the problems are less than 2% of the computer systems being used."
ServiceNow Discovery is ranked 3rd in Server Monitoring with 39 reviews while Tanium is ranked 10th in Server Monitoring with 15 reviews. ServiceNow Discovery is rated 8.2, while Tanium is rated 7.4. The top reviewer of ServiceNow Discovery writes "Valuable relationship building that discovers and auto-builds to make cleanup easy". On the other hand, the top reviewer of Tanium writes "Useful tool for vulnerability management and deploying applications, needing improvement in its OS upgrade". ServiceNow Discovery is most compared with Microsoft Configuration Manager, Lansweeper, ScienceLogic, SolarWinds Server and Application Monitor and AWS Cloud Map, whereas Tanium is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Microsoft Configuration Manager, Qualys VMDR and Tenable Security Center. See our ServiceNow Discovery vs. Tanium report.
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