We performed a comparison between Symantec Endpoint Security and Symantec Endpoint Security Enterprise based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Forensics is a valuable feature of Fortinet FortiEDR."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"The product detects and blocks threats and is more proactive than firewalls."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The solution was relatively easy to deploy."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The most valuable feature is that I don't feel that it is there. It works in the background and doesn't interfere with my daily work. All the scans are done in the background. This is the biggest advantage of this product. It works because I have never been infected since I have been using this solution. Its interface is also very good."
"It's customizable, we're able to tune it to work with our products."
"We use the Symantec Global Intelligence Network (GIN), and it's an excellent feature as Symantec is a leader in security solutions. The product has all the security features we require as an organization, including intelligent features such as notification alerts and predicting future attacks. The threat intelligence and detection are excellent, and the solution provides great visuals and logs so that we can analyze any attacks on our servers. GIN is a powerful tool in terms of detection capability across endpoints, email, and web traffic, as it can scan them with its advanced threat intelligence. The product can detect threats, report them to us, and quarantine them."
"The technical support is very good. They have an Indian support team, so there are no delays in receiving support."
"The best thing about Symantec is its ability to control our endpoints from a single point. You can manage the antivirus definitions, upgrades, remote scanning, etc., from one console."
"The solution is completely scalable."
"One of the features is the ability to frequently get virus signature updates."
"The solution is easy to manage."
"The solution is useful for endpoint protection."
"The endpoint protection features are valuable."
"The best feature is the firewall that lets us allow or block ports. That's a great tool because we can limit specific types of traffic on user devices and apply granular security controls to IPs and ports."
"We use the solution for detection."
"Managing the dashboard is straightforward and efficient. I appreciate the convenience of accessing all alerts in one place and find configuring policies to be a simple process. Creating and deploying policies to agents is easily accomplished, and the communication between agents and servers is effectively implemented. These aspects are what I find favorable about Symantec Endpoint Security Enterprise."
"The overall solution is good, particularly the detection engine. It performs well in identifying malware and conducting regular network scans. The product is easy to use."
"Symantec is a little bit better at remediating or preventing things in general."
"The solution works well overall."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The solution is not stable."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"The support needs improvement."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"I haven't seen the use of AI in the solution."
"The support needs to be better. When we upgrade, we can run into issues, and it's hard to get the help we require."
"The solution is very difficult to uninstall. There isn't really a way to uninstall the product at all, which is quite a headache."
"They should work on making the virus definition file lighter."
"Overall, the price could be reduced."
"Sometimes tech support is a bit slow to find a solution."
"Symantec isn't good in terms of updating customers about updates. You'd normally have to search it out. Sometimes, the update process for the administration and management console can be a bit intimidating, and it can be quite inconvenient to get the updates. That's because when you have to do the update, you have to update the management console, and then you need to update the clients. Their application that's installed on desktops and servers needs to go hand in hand with the management console. Sometimes, it's a bit unwieldy to see that process through."
"Automation of tasks should be improved on SEPM. It is currently manual, and we should be able to automate installation and deployment from the client side."
"Using the management console is a bit complex. There are many features that we cannot use and we could use some help. We need some assistance to make them work better. They need to add features to make it simpler."
"We are currently looking at CrowdStrike as a replacement option because on-prem support is going away under Symantec."
"The product's security features could be improved - it is still possible for hackers to penetrate your servers even when using it."
"I believe an improvement could be made in Symantec Endpoint Security Enterprise by incorporating a URL blocking feature within the same product. Currently, it requires a separate subscription and agent installation, which I think could be more streamlined for unified management from a single agent."
"In the past, I experienced companies that protected themselves with Symantec, suffering some attacks."
"There could be a pop-up notification at the users' end whenever the software expires."
"It could be more responsive and have fewer delays."
"When we asked the support team to relicense the original piece, the team ghosted us."
"In the future, Symantec Endpoint Security Enterprise should improve the firewall and documentation."
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Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews while Symantec Endpoint Security Enterprise is ranked 20th in Endpoint Protection Platform (EPP) with 30 reviews. Symantec Endpoint Security is rated 7.6, while Symantec Endpoint Security Enterprise is rated 8.0. The top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". On the other hand, the top reviewer of Symantec Endpoint Security Enterprise writes "Offers the ability to craft very specific policies to secure your environment and customize your security functions". Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks, whereas Symantec Endpoint Security Enterprise is most compared with Symantec Endpoint Security Complete. See our Symantec Endpoint Security vs. Symantec Endpoint Security Enterprise report.
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