We performed a comparison between Symantec Endpoint Security and Trend Micro Smart Protection based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Additionally, when it comes to EDR, there are more tools available to assist with client work."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The product's initial setup phase is very easy."
"The stability is very good."
"The solution was relatively easy to deploy."
"The product detects and blocks threats and is more proactive than firewalls."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"Threat protection has always worked well."
"The solution's application control feature is very, very powerful."
"Symantec have everything – documentation, videos, data sheets."
"The single-pane management is the solution's most valuable feature. It makes administrative control very easy."
"The solution is completely scalable."
"The technical support is very good. They have an Indian support team, so there are no delays in receiving support."
"It's good at detecting signature-based stuff and stopping that."
"The administrator's console is very good and easy to manage with it. Deploying patches, definition updates and report is simple."
"The tool will query the information from the cloud to identify suspicious or malicious files that can be a threat. It will provide you with real-time updates on the latest and ongoing attacks and malware information."
"The configuration is easy."
"The next-generation antivirus features are excellent."
"Product-wise, it is amazing. It includes DLP, vulnerability management, and application whitelisting features. These features are very good and add value in selling this solution to our customers. These features make the key selling point. I recently did a comparison with the FireEye firewall for a customer. They were basically going to replace Trend Micro with their EDR. Because of these features, I could convince the customer that Trend Micro is better than FireEye."
"The scalability works well."
"It is their most comprehensive endpoint protection solution. It includes DLP and Office 365. It also includes device control and the rest of the little bells and whistles that the traditional AV vendors have."
"The solution gives users peace of mind that, form an endpoint perspective, they are protected once it is installed."
"The tool offers centralized security management. The tool's deployment is flexible."
"Cannot be used on mobile devices with a secure connection."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"FortiEDR can be improved by providing more detailed reporting."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"We'd like to see more one-to-one product presentations for the distribution channels."
"I haven't seen the use of AI in the solution."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"ZTNA can improve latency."
"About four years back, Symantec's signature was very heavy and their signature patch was around 200MB or 300MB files."
"The reporting function needs to be more user friendly in general."
"They provide the updates of the client, and those clients need a reboot after the upgrade, which is something we don't like. We don't like to reboot the server after the upgrade because we have live applications. If we do a reboot, it can impact the business as well."
"It would be interesting if Symantec Endpoint protection could also manage Windows Defender. If they were to add a feature, it would be nice if you could see the Symantec client and the Windows Defender client in case you choose to deploy both."
"It seems that its not working very well with VMWare."
"Is not a full anti-ransomware solution."
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"When it was directly with Symantec, the technical support was perfect. After Broadcom acquired Symantec, the level of technical support dropped."
"The solution needs to improve the deployment so it aligns with the latest Microsoft patches and upgrades. It makes the deployment process lengthy and painful."
"I cannot recall noticing any missing features."
"We found an issue on the server-side. Sometimes, it slows down the servers if you install it on the SQL."
"The web filtering could be improved."
"This product is not very simple and in fact, kind of hard for some people to understand."
"The pricing of the solution can be improved."
"It is onsite. It does have its challenges in terms of scalability."
"Trend Micro Smart Protection could improve automatic scanning because sometimes it pops up when I am doing my work. It would be helpful to have a feature to have it only automatically scan when the system is on standby mode. I would be able to be more efficient with my work. Additionally, security could improve."
Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews while Trend Micro Smart Protection is ranked 31st in Endpoint Protection Platform (EPP) with 40 reviews. Symantec Endpoint Security is rated 7.6, while Trend Micro Smart Protection is rated 8.0. The top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Offers strong, all-around cybersecurity but is expensive". Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks, whereas Trend Micro Smart Protection is most compared with Trend Vision One Endpoint Security, Check Point Harmony Endpoint, CrowdStrike Falcon, Microsoft Defender for Endpoint and Cortex XDR by Palo Alto Networks. See our Symantec Endpoint Security vs. Trend Micro Smart Protection report.
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