We performed a comparison between TeamViewer and Zoho Assist based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of TeamViewer are the ability for administrators to lock the remote systems, simple connections, and easy login access."
"It is a scalable product."
"TeamViewer is a step ahead of solutions like, for example, AnyDesk."
"It was worth the investment. You can do file transfers and video calls with it. You can do a lot of copy paste stuff. E.g., if I have a file and want to place it on somebody's machine, I can just copy it off of mine and paste it right on their machine. I don't have to put it in a Dropbox account and have them log into it to pull it off. I can do all that right through TeamViewer. When you're looking at the TeamViewer screen, you think you are working on your own machine."
"The quality of the call and the quality of the sharing have been excellent."
"I am satisfied with TeamViewer, and its performance."
"The most valuable feature of TeamViewer is its ease of use and beneficial remote access."
"The product is easy to install."
"Technical support is easy to reach."
"Screen monitoring and screen sharing, as well as screen remote control, are all very useful features."
"It is a scalable solution. "
"There is a paid version of this solution with more features available. However, they should provide more free features to the user, such as factor authentication."
"The solution could have better scalability."
"TeamViewer is publicly available and anyone can use it. This is the reason that many organizations do not permit the use of this solution. It is not considered to be secure enough."
"I am not sure about all the features of TeamViewer, but if they have no voice communication or file transfer features they should add them."
"The installation and the update agent could improve."
"We'd like to be able to work from mobile to desktop and vice versa. We'd like more mobility."
"They could give more information about using certain kinds of applications for secure transactions, such as secure file transfers."
"The business interface is clunky and not well-documented."
"Support could be more knowledgeable."
"They do have some glitches in the microphone and speaker, especially during remote access."
"It could be integrated with IT management tools."
TeamViewer is ranked 1st in Remote Access with 85 reviews while Zoho Assist is ranked 22nd in Remote Access with 3 reviews. TeamViewer is rated 8.6, while Zoho Assist is rated 8.6. The top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". On the other hand, the top reviewer of Zoho Assist writes "Secure, reliable, and great for remote access". TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and BeyondTrust Remote Support, whereas Zoho Assist is most compared with . See our TeamViewer vs. Zoho Assist report.
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