We performed a comparison between WhatsUp Gold and Zabbix based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The product is reasonably priced."
"The user interface is good enough."
"The most valuable features are network bandwidth monitoring and monitoring device health."
"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."
"WhatsUp Gold is very easy to deploy."
"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."
"We no longer have to manually search for problems because we are alerted when something in the network goes down."
"I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well."
"It provides high scalability, alerting, notification, templating, and end-to-end security."
"The most valuable feature is the alert and alarm monitoring."
"The flexible licensing model is one of the solution's most valuable aspects. It really allows for great flexibility for companies."
"Zabbix is both stable and scalable."
"It has good graphs of what is going on within the operating system."
"We use Zabbix to monitor our organization's IT infrastructure and workstations. We don't use Microsoft Intune since it's expensive. The tool's real-time alerting system has proved crucial for us, particularly when a new device joins a network that is not one of our own devices. It notifies us about the presence of this new device, allowing us to investigate further. Additionally, it alerts us about disk usage, memory usage, and the software installed on the machine."
"I really enjoy network traffic triggers that allow us to check traffic threshold from ISP."
"I have found that the reporting feature in Zabbix is most valuable. Additionally, the solution has given us bandwidth options, we are able to see where problems are. For example, we noticed a problem that occurred because of a bad interface going in the wireless VLAN."
"The Wi-Fi side needs improvement."
"The product is old and not updated."
"The interface needs some work."
"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."
"The point system is not clear and clarity around this would improve our understanding of the system."
"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."
"You have to invest a few days to become an expert in this solution."
"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."
"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."
"The server monitoring could be better."
"Look and feel."
"My company wanted to do an exercise command to access IT from Cameroon. They wanted to access an FSS to a second host with second equipment that was on another coast but it is not possible on Zabbix to do it. They want to directly access from the front-end of Zabbix to access a prompt in Zabbix to an access terminal. In the front-end, there is no way to do that. That would be an important improvement."
"Zabbix claims that there is an auto-discovery process but my team member was facing difficulty and was told that it's not really automatic, and there are some manual steps."
"It would be helpful if they translated the documentation to Cyrillic languages."
"Sometimes, the documentation is a little bit written in Estonia – a country in Europe. The language barrier and translation to English can sometimes make it difficult to understand what they're trying to get at. It's just a language thing."
"The user interface could be a bit better. They could update it a bit."
"Correlation of events would be a wonderful addition."
WhatsUp Gold is ranked 31st in Application Performance Monitoring (APM) and Observability with 22 reviews while Zabbix is ranked 10th in Application Performance Monitoring (APM) and Observability with 100 reviews. WhatsUp Gold is rated 7.8, while Zabbix is rated 8.2. The top reviewer of WhatsUp Gold writes "If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". WhatsUp Gold is most compared with Grafana, SolarWinds NPM, PRTG Network Monitor, Nagios XI and ManageEngine OpManager, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios Core and Nagios XI. See our WhatsUp Gold vs. Zabbix report.
See our list of best Application Performance Monitoring (APM) and Observability vendors, best Server Monitoring vendors, and best IT Infrastructure Monitoring vendors.
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