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Grafana Labs Logo
12,845 views|8,858 comparisons
87% willing to recommend
Progress Software Logo
912 views|715 comparisons
84% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Jun 29, 2023

We performed a comparison between Grafana and WhatsUp Gold based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: While some users find Grafana's setup to be simple, others struggle with its complexity and the need to optimize resources. On the other hand, WhatsUp Gold is generally straightforward, with some able to deploy it in a mere 10 minutes. However, users who are new to the software or require a server license may find it more challenging.
  • Features: Grafana has customizable graphs and flexible integration that allows it to be used for multiple purposes. Additionally, it is open source software. WhatsUp Gold offers features such as auto scanning, cost-effectiveness, NetFlow monitoring, real-time monitoring, server health, virtualized maps, and accurate network monitoring.
  • Pricing: Grafana's cost depends on the number of metrics ingested per day, while WhatsUp Gold charges per device per year. However, Grafana can use up a lot of memory and computing resources, while WhatsUp Gold is considered reasonable and transparent without hidden fees. Additionally, commercial use of Grafana requires purchasing a license, but all add-ons for WhatsUp Gold can cost under $10,000.
  • Service and Support: When comparing Grafana and WhatsUp Gold for customer service, it seems that there are mixed reviews for Grafana's service. The quality of service seems to depend on the user's specific needs and experience. On the other hand, WhatsUp Gold generally receives positive feedback for its technical support and customer service. However, some users have expressed concerns about limited availability of certified engineers and negative experiences with support.
  • ROI: Grafana provides enhanced data visualization and simple monitoring, resulting in a favorable ROI. On the other hand, WhatsUp Gold delivers superior network visibility, quicker issue resolution, and tailored reports, which results in cost savings and increased efficiency.

Comparison Results: Grafana is the preferred choice over WhatsUp Gold due to its flexibility, open source nature, and ability to cater to multiple use cases. It has a better UI dashboard, live monitoring, alerts, and heat maps. WhatsUp Gold is cost-effective and has good documentation, but it lacks real-time monitoring and configuration management. Users suggest that it needs to improve its release cadence to add new features and functionality more quickly. Overall, Grafana provides a better user-friendly experience and more advanced features.

To learn more, read our detailed Grafana vs. WhatsUp Gold Report (Updated: May 2024).
770,458 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It gives us the visibility we need. I like that when we add deployment markers or release markers, we know exactly when an issue arises. For instance, if there is an increased usage of CPU, we can link it directly to the deployment that might have caused the issue. It increases productivity and observability. We can now easily tell when a certain issue arises. It's way easier to debug because it can point you to certain things based on these markers, and we can debug easier.""The initial setup is straightforward with just a few clicks on the solution's cloud.""The most valuable thing was that it had a good visualization tool.""Great capacity planning and the solution has a great GUI.""The best thing about Grafana is the visualization. The colors and the ease of use make it very user-friendly.""It excels in providing comprehensive details when there are downtimes or fluctuations, offering thorough reports.""Grafana is a very scalable product. It's a really good product.""The installation process is easy. We have deployed it on the cloud. I have around 20 to 30 people using the solution in my company."

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"WhatsUp Gold is very easy to deploy.""The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface.""The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is.""The user interface is good enough.""The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps.""The product is reasonably priced.""The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit.""Auto scanning is most valuable. It looks for rogue devices on your network."

More WhatsUp Gold Pros →

Cons
"If there was an issue on one node, we couldn't drill down and see all the issues on other nodes.""The look and feel of the charting and graph capabilities in Grafana could improve. If they provided a storyboard type of feature as they have in other solutions, such as PowerBI. The multi-tenanted and stitch metrics features could improve.""I have a problem with Grafana in the area of documentation.""Lacks event management which affects our DevOps people.""I had issues with the solution's configuration part.""It would be helpful if Grafana provided more information and training on how to use Prometheus.""​The security needs to be improved, such as the capacity to add permissions on dashboards.​""The solution has room for improvement with a better API to help automate the construction of the dashboards easier."

More Grafana Cons →

"Regional product team support is not very good.""Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible.""I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy.""The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult.""The point system is not clear and clarity around this would improve our understanding of the system.""Adding on services increases the cost and on the version we have there is no option for ATM monitoring.""The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions.""I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated."

More WhatsUp Gold Cons →

Pricing and Cost Advice
  • "​Grafana is free and open source.​"
  • "I use the open source model so it is free."
  • "My company uses the open-source version of Grafana, so it's free."
  • "We use the open-source version of Grafana."
  • "We are using the open-source license."
  • "I give the price an eight out of ten."
  • "You need to purchase the solution's license for its commercial use."
  • "The solution is expensive."
  • More Grafana Pricing and Cost Advice →

  • "Pricing is reasonable compared to other products."
  • "I'm not sure, but it's expensive. We don't pay any additional fees."
  • "The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
  • "The pricing can be on the expensive side when considering competing products."
  • "There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
  • "It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
  • "The most valuable feature is the cost compared to other solutions."
  • "This is a well priced solution."
  • More WhatsUp Gold Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The product's initial setup phase was very easy.
    Top Answer:For me, Grafana is a cheap tool because I don't have to spend much time learning the product since it is a simple solution. I don't know if there are different paid versions of the product.
    Top Answer:I have a problem with Grafana in the area of documentation. There is a problem in the area of some graphs where you connect elements. With Grafana, there is only one name that can be included for ten… more »
    Top Answer:The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one… more »
    Top Answer:WhatsUp Gold is reasonably priced considering how much we are monitoring. There could always be a cheaper option but compared to SolarWinds and others in the market, WhatsUp Gold keeps it at a point… more »
    Top Answer:Importing the maps and being able to customize them could be easier. Our network architect was able to import our maps, but if there was an easier way to customize the maps, that process could be… more »
    Ranking
    Views
    12,845
    Comparisons
    8,858
    Reviews
    36
    Average Words per Review
    387
    Rating
    7.9
    Views
    912
    Comparisons
    715
    Reviews
    6
    Average Words per Review
    464
    Rating
    7.5
    Comparisons
    New Relic logo
    Compared 15% of the time.
    Azure Monitor logo
    Compared 13% of the time.
    Sentry logo
    Compared 12% of the time.
    Dynatrace logo
    Compared 10% of the time.
    eG Enterprise logo
    Compared 2% of the time.
    Learn More
    Overview

    Grafana is an open-source visualization and analytics platform that stands out in the field of monitoring solutions. Grafana is widely recognized for its powerful, easy-to-set-up dashboards and visualizations. Grafana supports integration with a wide array of data sources and tools, including Prometheus, InfluxDB, MySQL, Splunk, and Elasticsearch, enhancing its versatility. Grafana has open-source and cloud options; the open-source version is a good choice for organizations with the resources to manage their infrastructure and want more control over their deployment. The cloud service is a good choice if you want a fully managed solution that is easy to start with and scale.

    A key strength of Grafana lies in its ability to explore, visualize, query, and alert on the collected data through operational dashboards. These dashboards are highly customizable and visually appealing, making them a valuable asset for data analysis, performance tracking, trend spotting, and detecting irregularities.

    Grafana provides both an open-source solution with an active community and Grafana Cloud, a fully managed and composable observability offering that packages together metrics, logs, and traces with Grafana. The open-source version is licensed under the Affero General Public License version 3.0 (AGPLv3), being free and unlimited. Grafana Cloud and Grafana Enterprise are available for more advanced needs, catering to a wider range of organizational requirements. Grafana offers options for self-managed backend systems or fully managed services via Grafana Cloud. Grafana Cloud extends observability with a wide range of solutions for infrastructure monitoring, IRM, load testing, Kubernetes monitoring, continuous profiling, frontend observability, and more.

    The Grafana users we interviewed generally appreciate Grafana's ability to connect with various data sources, its straightforward usability, and its integration capabilities, especially in developer-oriented environments. The platform is noted for its practical alert configurations, ticketing backend integration, and as a powerful tool for developing dashboards. However, some users find a learning curve in the initial setup and mention the need for time investment to customize and leverage Grafana effectively. There are also calls for clearer documentation and simplification of notification alert templates.

    In summary, Grafana is a comprehensive solution for data visualization and monitoring, widely used across industries for its versatility, ease of use, and extensive integration options. It suits organizations seeking a customizable and scalable platform for visualizing time-series data from diverse sources. However, users should be prepared for some complexity in setup and customization and may need to invest time in learning and tailoring the system to their specific needs.

    Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.

    Sample Customers
    Microsoft, Adobe, Optum, Sky, Nvidia, Roblox, Wells Fargo, BlackRock, Informatica, Maersk, Daimler Truck, SNCF, Atlassian, DHL, SAP, JPMorgan Chase, Cisco, Citi and many others.
    Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
    Top Industries
    REVIEWERS
    Retailer20%
    Computer Software Company20%
    Comms Service Provider13%
    Financial Services Firm13%
    VISITORS READING REVIEWS
    Financial Services Firm22%
    Computer Software Company14%
    Manufacturing Company10%
    Retailer6%
    REVIEWERS
    Financial Services Firm21%
    Government16%
    Energy/Utilities Company11%
    Retailer11%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Government11%
    Financial Services Firm9%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business35%
    Midsize Enterprise19%
    Large Enterprise46%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise12%
    Large Enterprise70%
    REVIEWERS
    Small Business24%
    Midsize Enterprise20%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise17%
    Large Enterprise59%
    Buyer's Guide
    Grafana vs. WhatsUp Gold
    May 2024
    Find out what your peers are saying about Grafana vs. WhatsUp Gold and other solutions. Updated: May 2024.
    770,458 professionals have used our research since 2012.

    Grafana is ranked 6th in Application Performance Monitoring (APM) and Observability with 39 reviews while WhatsUp Gold is ranked 31st in Application Performance Monitoring (APM) and Observability with 22 reviews. Grafana is rated 8.0, while WhatsUp Gold is rated 7.8. The top reviewer of Grafana writes "Agent-free with great dashboards and an active community". On the other hand, the top reviewer of WhatsUp Gold writes "If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue". Grafana is most compared with New Relic, Azure Monitor, Sentry, Dynatrace and eG Enterprise, whereas WhatsUp Gold is most compared with SolarWinds NPM, Zabbix, Nagios XI, PRTG Network Monitor and ManageEngine OpManager. See our Grafana vs. WhatsUp Gold report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.