Rubrik Reviews

It was a test environment for testing the backups.

Rubrik is a little better than Cohesity.

Rubrik, when compared to Cohesity, Dell, and Veritas, was the best of the four.

For the most part, it is easy to use.

It is secure.

The dashboard and user interface could be improved to make them more user-friendly.

Rubrik was last used six months ago.

We had some stability issues. We encountered some bugs and glitches.

I recall having to go to the lab because we couldn't get in from the outside, we had to gain access from within, and I had a network.

Rubrik is easy to scale.

We had a team of about seven users when we were working with Rubrik.

Technical support was pretty good. They were excellent.

I have also worked with Cohesity, Dell, and Veritas. Cohesity was one of the simplest. It is more user-friendly.

The initial setup is pretty straightforward.

The Rubrik, team assisted us with the installation and the updates.

I would rate Rubrik a nine out of ten.

We use Rubrik for backup and recovery.

Rubrik is critical for our organization because it keeps our data safe. It helps us meet all of our POs and TOs.

The most valuable features of Rubrik are the restoration and ease of use.

The solution could improve by having fewer VM Stuns.

I have been using Rubrik for approximately three years.

We have recently scaled the solution and it went well.

We have an administrator and people who do the restorations that use the solution.

I rate Rubrik support a five out of five.

We were previously using Avamar, but we switch because it was too expensive.

The initial installation was very simple. 

I would create the ease of installation a five out of five.

We used a VAR for the implementation and our experience was excellent.

We haven't actually calculated the ROI, but there's a good return on investment.

I would rate the ROI of Rubrik a four out of five.

We are on an annual license to use Rubrik and it is priced well.

I would rate the price of Rubrik a four out of five.

We evaluated other options before, such as Cohesity. We choose Rubrik because it was overall a better solution.

If you are wanting to implement this solution I would recommend doing your homework and evaluating other solutions.

I rate Rubrik a nine out of ten.

Rubrik is our primary backup solution for production and development systems. We also use it for testing purposes when we need to spin off a temporary non-production environment. The solution protects some of our VM's, SQL, and even physical appliances.

A definite improvement using Rubrik has had on our organization is that it cuts down the operational time spent in the backup world, equaling fewer support calls and less time spent on engineering the product. This is because everything essentially functions straight out of the box. SLA-based policy automation is easy to use and easy to customize. It has made day-to-day operations a lot simpler because of the simplicity in creating SLA procedures. It saves us time.

The Live Mount is one of the most valuable features since it allows us to spin up copies of our current systems in what is just basically a development state.

The Rubrik archival functionality is also a good feature that works well and is definitely useful.

The integrated reporting is not really that nicely built. The reporting functionality could definitely be a little bit more customizable from an administration perspective, with an easier to understand interface.

I have been using Rubrik for four years.

Rubrik is definitely a stable product.

I consider Rubrik scalable because all you need to do is add another Brik and it's seamless.

At this point we have adopted it 100 percent, so we do not have plans to increase its usage.

I have found Rubrik's technical support to be extremely knowledgeable and easily accessible.

Prior to using Rubrik we used Commvault. We switched solutions because of the features, the simplicity of the product, and its speed. 

I'm spending less time managing the solution. I would estimate that Rubrik recovery testing saves us 80% in time as compared to our prior solution.

Rubrik's support is definitely on the expensive side, but I consider it to be top of the line. We incur no additional costs beyond the standard licensing fees.

Needless to say, we evaluated Commvault, as we were making use of it at the time. Other solutions we evaluated include Veeam and Dell. I think it was the ease of use, reliability, and scalability of Rubrik that influenced our decision.

The Rubrik web interface is really easy to use. Three or four people work on Rubrik in operational roles.

In addition, our use of Rubrik Polaris, which is a SaaS-based framework, is showing good savings in the time it takes us to manage backups.

In response to customer feedback, Rubrik has already implemented an improvement which enables you to restore Active Directory at a more granular level.

We are searching for a new backup product that reduces man hours and helps us automate more of the backup and recovery process for our MSP team.

We used to primarily be a Veeam shop when it came to doing backups in our data center and I never thought I would look for another product. However, some issues started cropping up with very large virtual machines that Veeam didn't have an easy way to solve. I decided to try out Rubrik. I can tell you that it was one of the best decisions we have made. It fixed all of our backup issues and cut backup remediation to nearly nothing. We've gained at least ten hours a week and I never have to worry about whether something is being backed up or not.

Automation functions, image based backup, and the ability to instantly recover anything from files to databases.

We have also implemented CloudOn which allows us to deploy backed up virtual machines stored offsite in Azure instantiated as an Azure virtual machine and spun up. It's a perfect scenario for low cost, full disaster recovery.

I wish it had image-level backups available for Hyper-V 2012. I additionally would like for it to implement some of the functions that Veeam Cloud Connect has so that I can deploy an agent on a physical server and just start backing that up to one of our Briks. It can technically be done now but the Brik has to be able to talk to the server directly, so a direct path or VPN is required.

Nope

Nope

Customer service is top notch, which I am usually pretty disappointed in. So far it's the best I've seen for a tech company. Their service is far beyond my expectations.

We used Veeam and switched because of ease of use and time savings.

Initial Setup was simple.  I think the box took longer to mount in the rack than it did to setup.  

Rubrik came onsite for our initial deployment.  Subsequent installs we've done ourselves.  

Rubrik is an expensive product, more expensive than most.  However, the larger the environment you have, the quicker you will see savings in man hours.  We rarely have to touch our backup environment anymore as its so well designed, managed and automated.

We did not look elsewhere because Veeam was already at the top of the list.

If you can afford this product, I fully recommend it. You will not look back.

The main purpose of utilizing the product is to maintain immutable backups, protecting our primary data from ransomware attacks. Additionally, it facilitates meeting our restore point objectives (RPO) and restore time objectives (RTO) by centralizing all restore activities through a single tool. This unified approach eliminates the need for disparate backups stored in various locations for different products.

Two of the product's most valuable features are its single-pane-of-glass interface for managing all backup and restore operations. It effectively enables us to meet our RPO and RTO objectives. Additionally, Rubrik's immutable backups ensure the safety of our data from corruption caused by ransomware attacks.

Initially, we encountered compatibility challenges with some of our technologies, such as the inability to directly back up Snowflake databases. Additionally, they could improve the pricing.

I've been using Rubrik for approximately a year.

My experience with customer service and support was very good. They were available to help with both deployment and training.

Positive

Due to Rubrik's flexible deployment options, the initial setup was straightforward. It offers several deployment choices, including deploying it as a service or utilizing a dedicated appliance locally. Additionally, customizable deployment methods are available.

The technical team provided considerable support during implementation, greatly facilitating the process. We required approximately three competent individuals to manage both the deployment and maintenance.

While backup solutions tend to be expensive, Rubrik's pricing is even more expensive. However, there is room for improvement in pricing to make it more competitive.

The initial setup cost includes support and maintenance costs, followed by a monthly fee.

The product's protection against ransomware is a significant benefit. 

I rate it an eight out of ten.

We use the product for backup and disaster recovery.

The product's most valuable feature is the immutability of a backup.

The product’s user interface needs improvement.

We have been using Rubrik for seven years.

I rate Rubrik’s stability a ten out of ten.

It is a scalable platform. I rate its scalability a ten out of ten.

The initial setup process is a ten out of ten. It takes a couple of hours to complete.

It is an expensive product.

I rate Rubrik a nine out of ten. I advise others to get training to use the product properly.

What I like about Rubrik is that you can back up to the cloud. It is a different kind of backup where you're not archiving the tape. Rubrik is a physical appliance. It is a dedicated appliance to which you can back up, and you can also back up to another device. So, you can back up to Rubrik and then to another device. If you have more than one site, you can set up Rubrik on site A and also on site B. You can back up to the Rubrik on site A and then replicate that data to the Rubrik on site B.

I like it. There are so many functions. It can also be used as a file server. It is a physical appliance. It is a backup device, but it can also be used as a file server. It can back up a file share. 

It is a lot more expensive than other solutions, but you get what you pay for.

I didn't have any issues with it.

You can scale it. It is expensive, and it normally requires their support team's help because it is a physical brick. So, you usually connect another brick to it, and it scales out to that brick. So, it is easy to scale out. Scalability is not a problem. 

Since the time I've used it, I never had to call their support. I didn't have any issues with it.

It is pretty easy to set up because it is a physical appliance. You just need to configure IP addresses. There is not much to set up on that. You just plug it into the network and assign IP addresses. After that, you just log in, and you're ready to go.

Some people say it is expensive, but you get what you pay for. If you want a Maserati, you have to pay for it. If you want to buy a Porsche, you have to pay for it.

If you're still backing the tape, Rubrik is not going to be for you.

I would rate it a strong nine out of 10. It is a solid product.

We use it as a backup for our memory store. It protects virtual and physical environments for us, all on-prem. The applications being protected include VMware VMs, Microsoft Exchange, Microsoft SQL, SharePoint, our file services, and operating systems.

The backups are a lot more reliable. That's the core headline. It's taken the onus off making sure that backups run and making sure that we're protected. It gives us time to work on other things proactively. It's a very reliable solution. Our technical team has benefited from it in terms of both time and capacity.

Rubrik has absolutely reduced the time we spend on recovery testing by about 75 percent. It has reduced the time we spend on managing backups by the same amount. The reduction in recovery time is even greater. It's in the Exchange and database stuff that we've really noticed the difference. It's so much easier for the guys in support to recover single files, so the reduction in recovery time is as much as 85 to 90 percent.

And because we've been able to recover more expediently, it has reduced downtime. We don't have a lot of downtime, but we know that there's a safety blanket there if we need it.

When it comes to overall productivity, the team isn't having to manage and check backups on a daily basis, so they're interfacing with our end-users or proactively checking other aspects of the infrastructure and making sure that they're running. That's what the positive effect is. Problems are being headed off before they start causing an impact. From the ITIL problem management perspective, that's fantastic.

The most valuable feature is the speedy restore. It helps in expediting RPOs and RTOs across our core applications.

I would rate the solution's web interface at eight out of ten. It's just fantastic and intuitive. It's so easy to use. I've never done any formal training on Rubrik, but I was able to quickly come to grips with its capabilities. That's a fantastic thing, especially for somebody who is just looking to adopt it, because they don't have to worry about training for their wider support function.

We would like to be able to do granular restores directly from Exchange. Also, more granular management of VM backups would help.

We've been using Rubrik for 18 months. We've got four Briks across two data centers.

The stability is fantastic. We rarely have to engage with Rubrik support.

The scalability is also fantastic.

I have used many other solutions throughout the years. This one just seemed to be quite refreshing at the time. It seemed to be the most cost-effective with the best support options.

We needed to protect our core applications and virtualized environment, which is what Rubrik did.

The initial setup was very straightforward. It was a solution in the box. We didn't have to complete much configuration, other than having the right port open on our destination servers and deploying the various agents. It was very easy to configure the vCenter connections and start backing up our virtualized environment.

The trickiest part was figuring out how crawler sits in there. We set up a standalone server for that and installed crawler there. I can recover an entire database and granular emails within 15 to 20 minutes, now that I've practiced.

We're having another one put in and the implementation strategy will be to upgrade the current Brik, have the new Brik upgraded to that version as well, plug it in and it will configure itself, essentially.

We did it with our team and Rubrik support. The Rubrik team have been fantastic for the lifecycle of the product.

We have seen return on investment in Rubrik.

Veeam was also a front-runner in there, but there are a lot of horror stories about Veeam and Exchange backups. That affected the decision. Other differences between Veeam and Rubrik include the level of reliability and support as well as third-party support available from the vendor.

Depending on the size of your environment, I would say go for it. This is a very flexible and reliable product, but I don't know how it would do in a large, enterprise-size infrastructure. I can't comment on that because I've never tested it.

The SLA-based policy automation is just another name for protection group. It hasn't really changed the game. It's just a logical way of grouping the things that you protect and making sure they're all backed up in a similar way. It's good.

I've tried some of the API from Rubrik, to automate the SQL resource, but it took a bit of a backseat. I've toyed with it a little bit, but not to the full extent of its capabilities. So far, the APIs seem fit for purpose. We have also looked into the Polaris SaaS-based framework for extracting metadata, from a risk perspective, but we haven't used it.

There are just 40 of us in IT and about 30 of us have got access to it. I don't think many of them interface with it on a daily basis. The only regular user is probably just one of the infrastructure guys. We use it as a backbone for protecting the data of 900-plus law firm employees.

On a scale of one to ten, I would rate this product at eleven. It is really good. We are a happy customer.