We compared Acronis Cyber Protect and Zerto based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Acronis Cyber Protect is lauded for its versatility, comprehensive malware protection, and effortless data retrieval. Users say Zerto offers excellent data protection, and it’s easy to create VMs. Zerto users also like its real-time replication features. Cyber Protect could improve its ability to back up SQL databases, reduce resource usage, resolve conflicts, and improve management features, while Zerto could improve cloud environment configuration, PowerShell scripting, and multi-site replication.
Service and Support: Some users had positive things to say about Acronis customer service, while others were dissatisfied with delayed responses and limited real-time support options. Customers have generally had positive experiences with Zerto's customer service, noting their quick response times and ability to resolve issues. Some customers have encountered slower response times and needed to go through multiple levels of support to get their issues resolved.
Ease of Deployment: Some users thought Cyber Protect was simple to deploy, but others considered it challenging. The setup process for Zerto can be either simple or complicated, depending on the individual's experience with backup solutions.
Pricing: Reviewers say Acronis Cyber Protect is affordable, but some noted that the pricing could be more transparent. Zerto’s price tag is considered reasonable and in line with industry norms. Others said it was somewhat expensive but still worth the cost.
ROI: Users say that Acronis Cyber Protect is a worthwhile investment, saving money while safeguarding critical data. Zerto reduces risks while saving costs and time. It increases efficiency, ensures compliance, and helps businesses grow.
Comparison Results: Acronis Cyber Protect is a versatile solution that saves customers money and enables easy data recovery. While reviews of Cyber Protect were generally positive, there were mixed reviews about support, pricing, and setup. Users also said it could improve its SQL support and management capabilities. Zerto offers top-tier data protection, excellent customer service, and real-time replication, but some users say its cloud and multi-site functionality could be better.
"Acronis Backup is valuable if your data is affected by ransomware, you are able to get it back."
"The most valuable features of Acronis Backup are cloning and many other capabilities. For example, you are able to clone the whole operating system and drive. Additionally, the solution is a complete package."
"The most valuable feature is the quick restoration. We can restore the data quickly."
"i use the backup solution and I use something called Disk Director, which is a related product. Together, they allow me to manage all of my storage space."
"It makes a full image of the hard drive. If a hard drive fails, all we do is recover to another hard drive."
"The interface is easy to use. They keep on adding new features. Acronis recently added multi-platform support."
"It works with different types of partitions or different OSs."
"It actually does its job very well and has interesting capabilities, but it has the most awful interface."
"With Zerto, all you have to do is deploy the executable and start setting things up. So, it was very easy."
"Journaling is by far the most valuable feature. We have used it several times for customers who have gotten ransomware and had to do a rollback. Having the right time period was important. Some of them had their backups encrypted. So, they didn't encrypt the Zerto machine seven days previously, and we were able to bring that back up."
"The most valuable feature is the ease of upgrades."
"The replication for DR is really good, and the test failover within the application is really solid, along with the ability to manipulate RDMs or remove them."
"Another big attraction is the near zero RPO. A lot of other products have minutes, half-hour, or an hour RPO. We have proof indicating that Zerto is near zero, or a matter of minutes, as far as the RTO is concerned. So again, that's another attractive offering where you can actually fail something over and bring that back up in a target location in a matter of minutes. Meaning very little data loss as far as recovery time. It's fantastic."
"I like the granularity of the checkpoints."
"Real-time replication is a valuable feature, ensuring that changes made to the production site are immediately reflected at the recovery site."
"The solution's most valuable aspect is allowing a failover from our remote sites to our data center. Our remote sites have failed several times, and on each occasion, we were able to bring a plant back online within 30 minutes, even though the hardware repair took many days."
"The solution could improve by providing more database backup features and have better integration with many different types of databases. We cannot implement it in all of our infrastructures."
"The backing up of virtual machines in VMware and Nutanix needs better integration and the performance of the solution needs improvement."
"It supports Microsoft SQL and Microsoft Exchange, but it does not support Oracle databases or Postgres."
"The biggest problem that we have is when the antivirus is installed, the whole machine runs very slowly and some of the machines hang."
"I believe that the next release should be easier to configure as this one is difficult to configure even the easiest of tasks."
"Because Acronis Backup is an on-premises solution, there is extra overhead. It's harder to manage, and there's no real remote access. You have to physically log in to the machine to manage it. The reporting feature works fine, and you will be able to send out reports. However, that is where it stops. The deployment could be improved and could be through a network chain. If we need to deploy two machines that are not connected to the internet but connected to two different networks, it would be great to have a machine with dual mix that has access to the backup server and to those machines. It would be like a relay that you can install on the machine with a two-mix, and that machine can then connect to your backup server and to the other machines. You should be able to see the other machines on that network and be able to deploy to it and push jobs to it."
"The reporting can be improved."
"If there was a wizard that would lead you down a road, when creating a backup, that would probably be better than having to go online or call somebody to actually do a backup. It's not intuitive..."
"They had a bug recently that has come up and caused some issues. They currently have a bug in their production versions that prevents their product from functioning in some scenarios, and we have hit a few of those scenarios."
"If I were to nitpick, I would say that I wish I had a better account manager. Our sales guy has changed a couple of times. I would like a little more responsiveness from our account manager. I've had a couple of issues where getting in touch with him has been a little difficult, and I end up just going around him and dealing with support and support has handled it right away."
"I'm not sure if it has throttling, meaning, what's going over the wire and how we can throttle that to reduce the amount of data that's going across the bandwidth. I can't remember if that's something that's in this product. It might be in the more recent version."
"The number one thing we have found we would like changed so far is the cost per VM. It would be great to get that pricing reduced."
"Zerto could improve its reporting capabilities."
"Certain areas were designed and work fine for VMware but are under development for Hyper-V. Eventually, all features will work for both platforms."
"Zerto's price has room for improvement."
"The time between releases is too long. Zerto doesn't seem to really keep up with the products with which they need to be compatible. For instance, the 9.5 updates 3 took about 90 days to come out after the latest version of vCenter 7.0 update 3 was released."
Acronis Cyber Protect is ranked 10th in Backup and Recovery with 117 reviews while Zerto is ranked 2nd in Backup and Recovery with 236 reviews. Acronis Cyber Protect is rated 8.2, while Zerto is rated 9.0. The top reviewer of Acronis Cyber Protect writes " Good backup solution but challenges with the stability". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". Acronis Cyber Protect is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Acronis Cyber Protect Cloud, Azure Backup and Commvault Cloud, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Commvault Cloud and Cohesity DataProtect. See our Acronis Cyber Protect vs. Zerto report.
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