We performed a comparison between Alibaba Cloud and Amazon AWS based on real PeerSpot user reviews.
Find out in this report how the two Infrastructure as a Service Clouds (IaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is easy to set up."
"Feature-wise, it provides many features. ECS, VM, SP, bucket object storage, and databases are the most valuable."
"What's good about Alibaba Cloud is its database service. It's also good in the virtual machine area."
"Flexibility and costs were probably the most important thing for us. The cost was one of the big factors for choosing Alibaba Cloud relative to other cloud solutions, especially in Asia"
"Alibaba Cloud allows for easy setup of mirror sites and backup servers, ensuring data redundancy and high availability."
"I rate Alibaba Cloud's scalability an eight out of ten."
"The cost of hosting the solution is very reasonable. It's quite inexpensive."
"We use the solution to run VMs."
"AWS's security model, including IAM or security groups, has contributed to our organization's compliance. It manages authentication, permissions, and overall security posture, which helps us maintain compliance."
"I am impressed with the solution's EC2 EKS."
"Friendly console for implementation."
"Amazon AWS has a better portfolio. They have an impressive technology and service portfolio."
"We like the that, within the public subnet of this solution, a new instance of the tool is launched when it detects an issue, in order to prevent interruptions in performance."
"Scalability is one of the biggest benefits we have."
"Technical support is quite helpful."
"The experience with Amazon AWS is error-free. That was also, of course, something that I really appreciate. That means it's really well-tested and, as published or as declared."
"Alibaba Cloud's initial setup is somewhat complex."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."
"The flexibility of the solution could be improved."
"The user experience must be improved."
"Alibaba Cloud needs to increase availability in Thailand."
"The solution name is not favorable in some markets and could cause us some problems gaining customers."
"A big area for improvement in Alibaba Cloud is its support. Another area for improvement in Alibaba Cloud is SDK-based service because sometimes, the SDKs don't work correctly. Support for API-based services also needs improvement in Alibaba Cloud because, at the moment, it's not that stable."
"From a performance point of view, Huawei and Azure are faster. Alibaba isn't as good."
"The initial setup is not easy at all."
"It would be better if there was a way to see which components were still on. We have some situations where I forget that some components are turned on. We forget some components are on, and we only see that these components are on when we see the bill at the end of the month. It would also be better if AWS had specialized firewalls or integrations with leading products. For example, a specialized firewall with content filtering. We were looking for some firewall tools, and we saw that AWS doesn't have any specialized firewall tools in its services portfolio. So, we are looking for other tools like FortKnox, Forcepoint, and Check Point because we didn't find the solutions in AWS services."
"Instead of using some third-party solutions, Amazon should include them as part of its offering."
"The pricing of AWS is very unclear. They make it quite confusing."
"The feedback we are getting from our customers, especially here in Turkey where the exchange rate fluctuates regularly, is that the solution is quite expensive."
"This solution could be improved by a better licensing model, especially for third-party software. Amazon AWS could also potentially be improved by more free storage, but I think that it's okay when compared to competitors' products."
"The product would be better if it was more secure."
"The features that should be improved are that there should be better clarity on their invoicing. There are so many things they charge for - high line items in the invoice. I think there should be more clarity and more ease of use with their billing. I'd like to see better ease of use of with the billing console and a clear dashboard to understand the usage."
Alibaba Cloud is ranked 9th in Infrastructure as a Service Clouds (IaaS) with 16 reviews while Amazon AWS is ranked 2nd in Infrastructure as a Service Clouds (IaaS) with 250 reviews. Alibaba Cloud is rated 7.4, while Amazon AWS is rated 8.4. The top reviewer of Alibaba Cloud writes "The solution is useful for application development, but the user interface and user experience must be improved". On the other hand, the top reviewer of Amazon AWS writes "Reliable with good security but is difficult to set up". Alibaba Cloud is most compared with Microsoft Azure, Google Cloud, Oracle Cloud Infrastructure (OCI), Google Firebase and DigitalOcean, whereas Amazon AWS is most compared with Linode, Red Hat OpenShift, Microsoft Azure, SAP Cloud Platform and Equinix Metal. See our Alibaba Cloud vs. Amazon AWS report.
See our list of best Infrastructure as a Service Clouds (IaaS) vendors.
We monitor all Infrastructure as a Service Clouds (IaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.