We performed a comparison between Appian and iGrafx Process360 Live Platform based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Process culture is making noise inside the organization because now, everybody knows that their time is being monitored."
"The tool is very flexible."
"This is the most complete solution of its kind."
"The setup is easy."
"The product has a very good mobile app."
"Appian is a very low code platform. It's very easy to learn and use."
"In terms of interface, it's very good. In terms of infrastructure, it's amazing and already using multiple tools behind the scenes. It's a low-code platform, so it's very easy to implement."
"Appian's most valuable features are the quick time it takes to develop for the market. It's easy and faster than other BPM solutions."
"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."
"Simulation is most valuable."
"Finding the right symbol and creating links, horizontal and vertical are the features I use."
"We found the technical support to be helpful."
"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."
"The solution is very stable."
"This product fulfills ninety percent of our needs, and we're happy as users of it."
"It has simplified compliance with regulations and company standards."
"There are four areas I believe Appian could improve in. The first is a seamless contact center integration. Appian does not have a contact center feature. The second is advanced features in RPA. The third would be chatbot and email bot integration—while Appian comes with chatbot and email bot, it's not as mature as it should be, compared to the competition. The fourth area would be next best action, since there is not much of this sort of feature in Appian. These are all features which competitors' products have, and in a mature manner, whereas Appian lacks on these four areas. I see customers who are moving from Appian to Pega because these features are not in Appian."
"There should be more flexibility for the developers to choose the look and feel of the UI. They should have a better ability to design their widgets and customize them with different colors, shapes, and sizes. That is a limitation that could be improved upon."
"Authoring tool is slow to use resulted in limitations on how quickly solutions can be built."
"Even though the company has made great improvements in online documentation, featuring rich material which includes case studies of real-life use cases, the material could definitely be better in quality and coverage of use cases."
"It needs better integration with our existing application ecosystem."
"Something I would like to see improved is an SQL database connection."
"There are some restrictions with respect to using external components within Appian. So, for example, if we do not have a particular feature available, there's a long cycle of getting approvals and all of that. That does not offer flexibility, which definitely can be improved on."
"The performance is pretty good, but the distortions need to be optimized in order for it to work well."
"It can be more user-friendly."
"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
"It would be nice to have a Spanish user interface available to us."
"The price could be more competitive."
"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."
"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
"With iGrafx, the implementation and the licensing were pretty complex."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
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Appian is ranked 4th in Business Process Management (BPM) with 58 reviews while iGrafx Process360 Live Platform is ranked 20th in Business Process Management (BPM) with 15 reviews. Appian is rated 8.4, while iGrafx Process360 Live Platform is rated 8.4. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of iGrafx Process360 Live Platform writes " A reasonably stable BPM solution useful for process governance and process mining". Appian is most compared with Microsoft Power Apps, Camunda, ServiceNow, OutSystems and Pega BPM, whereas iGrafx Process360 Live Platform is most compared with Visio, ARIS BPA, SAP Signavio Process Manager, Camunda and Sparx Systems Enterprise Architect. See our Appian vs. iGrafx Process360 Live Platform report.
See our list of best Business Process Management (BPM) vendors and best Process Mining vendors.
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