We compared Zabbix and Auvik across several parameters based on our user's reviews. After reading the collected data, you can find our conclusion below:
Initial Setup: Zabbix and Auvik reviewers indicate that the duration required for deployment, setup, and implementation can vary. While some users spent three months on deployment and a week on setup for both products, others mentioned spending a week for both phases.
Valuable Features: Zabbix offers comprehensive monitoring capabilities, customizable alerts, and extensive reporting options. Auvik excels at network visibility, efficient monitoring, intuitive interface, automation capabilities, and detailed reporting.
Room For Improvement: Zabbix could improve its user interface, documentation, and performance. Auvik could enhance its performance and user experience.
Cost: Zabbix has no licensing costs. Auvik has minimal setup costs and straightforward licensing. Users appreciate Auvik's transparent and flexible pricing plans.
ROI: Zabbix has shown positive outcomes and benefits, while Auvik has delivered increased efficiency, improved visibility, and enhanced troubleshooting.
Customer Service: Zabbix's customer service and support have been praised for their promptness, effectiveness, and expertise. Auvik's customer service is commended for its knowledgeable, friendly staff and willingness to go above and beyond.
Reviewers prefer Zabbix over Auvik due to its comprehensive monitoring capabilities, customizable alerting system, and extensive reporting options. While Auvik offers comprehensive network visibility and an intuitive user interface, Zabbix stands out with its customizable alerts and extensive reporting options.
"We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"I find the mapping topology, traffic insights, and reporting to be the most valuable features that Auvik offers."
"People typically use Auvik to look at NetFlow data, but we went for it because we wanted a convenient cloud-based platform to collect data that we don't have to host locally. We like that having space available is not our problem. You can deploy an agent on your network through a virtual machine running on a secure Linux operating system. It's a secure product, and the data we need is available in the cloud."
"One feature that is the most valuable for me is that after we added all of our firewalls, every time we make any configuration change in the firewall, it creates a backup and retains the change history for months. We can see and find out when a change was done and what was the change. The best part is that if we want to compare the current config with the config from two weeks ago, the tool pulls up both config files and tells us what the difference is."
"The ability to trace cables is the most valuable feature. The solution provides link detection and port detection features with the switches. It's invaluable to have the ability to see where one device is connected and identify the exact port without having to trace any cables."
"Auvik's auto-detection feature is something I haven't seen in other monitoring systems. We can keep track of our internal device tables to map the devices on the network. The diagram saves us a lot of time. Usually, our new customers don't provide much information about their networks, so we need to spend a lot of time logging into every single device, going into the CDP and LLDP, making nodes, building diagrams, and adding more information. Auvik does it instantaneously."
"The quick alerts in the event the equipment goes up or down is the most valuable feature."
"Credential management is the most valuable feature. It's helpful to have everything in one essential place."
"The most valuable feature in Auvik is that it lets us know when a network is down. It lets us know right away and we can find out what's causing it: whether it's the firewall, an AP, or there's a whole network outage. It makes things easier by giving us an "eye in the sky" when we're not on the site. It's great for monitoring."
"The solution allows you to configure and customize how you want to collect information from servers or other systems."
"It not only provides the preconfigured item monitoring feature, but it is also easy to configure custom items."
"The most valuable feature is the protocol to manage anything."
"We have found that Zabbix is more easy to use than other applications."
"The basic setup is very easy."
"Health and communication links availability."
"The overall functionality of Zabbix is very good. The monitoring of bank applications that Zabbix provides is great. The information is displayed on a dashboard that is easily viewed."
"Zabbix can use old data to current data to set the threshold. We can use previous data to set the threshold."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"Auvik has less AI than what's readily available. I'd like for Auvik to incorporate more AI. I'm definitely a fan of more AI being integrated."
"The general feature set could use some work. For network mapping and network alerting, it's great for what it does. But it could provide more monitoring, such as jitter monitoring, which it doesn't have, and round-trip time for packets. I would like to see more network detail on the actual traffic that's flowing through the network."
"When credentials are rejected, I'd like to get a little information about why in the error message."
"The solution can improve by increasing the tech file management capability."
"The user interface could be less cluttered."
"When I change IP addresses on a device or on a server, I have to wait for Auvik to figure out that change. It will tell me the device is offline until Auvik scans the whole subnet again and finds it. If I change 25 devices, I'll get 50 emails in a short time because they've gone offline."
"There's room for improvement in the interface."
"I would like to be able to get a little bit more granularity in turning on and off alerts because I get flooded with alerts. It gives too much information at times."
"Sometimes, the documentation is a little bit written in Estonia – a country in Europe. The language barrier and translation to English can sometimes make it difficult to understand what they're trying to get at. It's just a language thing."
"Zabbix isn't a great tool for cloud-specific monitoring - its connection to public clouds needs to be improved. Other areas for improvement would be the lack of dashboards and integrations."
"There's a small module of APM, however, it is not an enhanced version. People usually ask for a full-fledged APM solution."
"I had problems using Zabbix when working with SUSE Enterprise; many companies use SUSE."
"My company wanted to do an exercise command to access IT from Cameroon. They wanted to access an FSS to a second host with second equipment that was on another coast but it is not possible on Zabbix to do it. They want to directly access from the front-end of Zabbix to access a prompt in Zabbix to an access terminal. In the front-end, there is no way to do that. That would be an important improvement."
"There are not too much documentation or manuals. We found the tutorials very easy to understand but do not go deep enough in the use of Zabbix. We need more manuals, proper use, documentation, etc."
"In the next release, I'm hoping for features targeted towards larger users with more customizable options. Despite this, I think pre-canned reports that can be used straight out of the box would be beneficial rather than having to configure each report individually. Additionally, a deeper dive into software configurations on the machines would be useful, although I understand there may be challenges in implementing this due to scripting requirements. More documentation would also be appreciated."
"There are areas of improvement. The database grows really fast. So, when you install Zabbix, you have to deal with some issues, like the database. We become pretty big very fast."
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Auvik Network Management (ANM) is ranked 3rd in Network Monitoring Software with 139 reviews while Zabbix is ranked 1st in Network Monitoring Software with 101 reviews. Auvik Network Management (ANM) is rated 8.8, while Zabbix is rated 8.2. The top reviewer of Auvik Network Management (ANM) writes "Enables us to get on top of issues before they become an outage". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". Auvik Network Management (ANM) is most compared with PRTG Network Monitor, LogicMonitor, SolarWinds NPM, Meraki Dashboard and Domotz, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios Core and Nagios XI. See our Auvik Network Management (ANM) vs. Zabbix report.
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We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
