We performed a comparison between Avast Business Hub and Symantec Endpoint Security based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The product's initial setup phase is very easy."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"Impressive detection capabilities"
"NGAV and EDR features are outstanding."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"It's straightforward to set up."
"Avast as a product is as easy as it gets - everything is outlined and transparent in terms of licensing."
"It has increased productivity. IT threats are kept at a minimum because of this product."
"Avast Business Endpoint Protection's best feature is its user-friendliness."
"The ease of deployment and the command center that they have are the most valuable. It is basically self-monitoring. It doesn't require that much tinkering after you deploy or install."
"Our favorite feature is the PC Patch Management."
"The performance is good compared to other products that slow down the laptop, post-installation."
"The solution is easy to use."
"I think the key thing for me, is interoperability, in that you can deploy it to Windows, Mac, and Linux. That's been a really important feature in the last two years. Now there's one management console to cover all three OSs."
"The fact that it has centralized management is the most valuable feature."
"With Symantec, I always know this tool will be reliable and with the latest protection."
"Helps to protect our organization from known attacks."
"The technical support is very good. They have an Indian support team, so there are no delays in receiving support."
"It is a solid antivirus security product."
"The features I find the most valuable are the protection, the encryption, and the DLP."
"The scheduled scans and the active protection were the most valuable because it allowed me to have the systems protected in real-time and also be able to schedule scans so that as new definitions would update, machines could be scanned to make sure that everything was in tip-top shape and there was nothing lurking in the background."
"Intelligence aspects need improvement"
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"ZTNA can improve latency."
"It takes about two business days for initial support, which is too slow in urgent situations."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The solution should address emerging threats like SQL injection."
"FortiEDR can be improved by providing more detailed reporting."
"The solution could improve by providing more security."
"It could have a 10,000-feet overview of the whole infrastructure because the software is easily installable on the whole infrastructure and not just the infrastructure, but also the workstation themselves. I would love to have a 360 view of the whole network and basically see from where a test is coming, and if there is an instance in the cloud that is actually misbehaving or if there is a workstation that is infected and stuff like that. It can also have some kind of AI to detect all those things and then cut off the connection from that machine. In Cortex, you can link the logs, reports, and all that stuff. You can also see the full picture of when it happened, and you can trace it back all the way to a file or something else. I would like to see similar functionality in Avast Business Endpoint Protection."
"It could download faster during deployment."
"Avast Business Endpoint Protection would be improved with more frequent updates."
"It reduces network and bandwidth speed."
"I would like to see better protection and more spyware included with the free version."
"Where I have faced a challenge is on the reporting. I would like to see something that provides information regarding the next month or quarter, in terms of reporting."
"It should have proper and timely updates to deal with new viruses as they come onto the market."
"We are not satisfied with this solution. It needs a lot of improvements. It doesn't detect the most recent malware and unknown threats. With most of the users working from home these days, there is also a need for some extra security layer. That's why we are thinking of going for a better solution that will take care of all of our endpoints and work from home situation. Symantec also has to work on EDI technology. Vendors like Palo Alto and Cisco are coming with their own intelligence and cloud infrastructure in which unknown threats are regularly watched and monitored, and they are reported to the admin."
"More control features can be added, and its performance can also be better. Sometimes, the performance is not good when we access the cloud console. Moving to each tab is slow. The dashboard can be a little bit user-friendly. For some users, it is a bit difficult. If someone is a little bit familiar with it, then it is fine. Otherwise, it is hard to find policies in Symantec."
"We are not satisfied with the technical support."
"The technical support could improve because when you reach level one support there is a lot of delays."
"I would like to be able to migrate to the cloud so that the end-users outside the company offices don't need a VPN to connect to the Symantec server to update the policies. They should be able to connect to the admin center directly through the internet to get updated policies. There is some integration issue with the other security appliances or tools. Other hardware, firewall, or Network Detection and Response (NDR) solution vendors are not willing to integrate with Symantec. They only mention products from other vendors such as CrowdStrike and Carbon Black. Symantec is not there. Symantec should work on integration with products from other security vendors."
"The solution should have more integration with other platforms."
"Symantec Endpoint Security can improve management because it is difficult to do. It is not a straightforward tool to use. Additionally, the dashboards and reports could be better. It is difficult to understand what exactly is your current status."
"The overall quality of the product needs to be improved because with the last session we had several issues with new versions. Also, the solution needs better protections."
Avast Business Hub is ranked 52nd in Endpoint Protection Platform (EPP) with 12 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews. Avast Business Hub is rated 8.2, while Symantec Endpoint Security is rated 7.6. The top reviewer of Avast Business Hub writes "Easy to scale, good reports, easy to install and has excellent support". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". Avast Business Hub is most compared with HP Wolf Security, Microsoft Defender for Endpoint, CrowdStrike Falcon, Microsoft Defender for Business and Trellix Endpoint Security, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks. See our Avast Business Hub vs. Symantec Endpoint Security report.
See our list of best Endpoint Protection Platform (EPP) vendors.
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