We performed a comparison between AWS Systems Manager and BMC TrueSight Server Automation based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."If the product works, remote access will be a benefit. To this point we have not had reason to have confidence in achieving that access."
"The features I found most valuable in Intune are its user visibility and troubleshooting options."
"Intune provides full endpoint visibility and IT control across device platforms. You can individualize it for your company with the Intune Company Portal app."
"This product works very well for companies already using the full Microsoft suite."
"I haven't used other mobile device management solutions, but compared to SCCM, we eliminate a lot of on-premises infrastructure and maintenance by using Intune."
"For our office workers who are not based in Norway, when we order the PC, we can do some of the settings for them. These are standardized settings. We can set them up exactly as they are in Norway so that they're the same."
"The most valuable feature is probably mobile device management. Small businesses are coming under greater scrutiny and requirements for compliance as time goes on. We don't have to worry about a VPN because we can manage these devices, control company data, and lock users out. If needed, we can remotely wipe devices and deadman-switch them."
"There is a single pane of glass for user access and a single sign-on facility for the user. If you have already logged in to Microsoft Azure or on-premises, you can redirect directly to Microsoft Endpoint Manager, monitor all your security threats, and analyze the data associated with the application in a single, unified way."
"AWS provides Auto Scaling groups."
"The solution's ability to scale is good."
"With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems manually."
"Systems Manager has a feature where it analyzes the logs and gives us a performance overview in the form of a graph. We know when it's taking up more resources and when there are spikes, so we can predict the usability."
"Has a variety of automation options."
"When we do the automation in the cloud, we use the SSM agent. This helps us to test our automation and documents, and monitor the cloud."
"The solution is user-friendly"
"It makes deployment easier and allows us to put restrictions on the server using role-based authorization."
"The solution is stable."
"The ability to script and create BL packages to perform various functions. This makes automating our environment relatively easy to do."
"Technical support is good."
"Among the most valuable features is its flexibility and ability to work across multiple operating systems. Being able to execute some form of data collection and not have to worry about whether I'm working on a Linux box, or a Windows box, or the underlying OS, I can do these collections, get these results, and put them together in a uniform format which makes it easier to present back to management."
"BMC support is great. They usually can answer any of our questions in a short amount of time and solve our most complex issues."
"BladeLogic lets users view the filesystem with minimal authorization to the server."
"The most important feature is the schedulings."
"Intune has some limitations when it comes to application updates for third-party applications. You can schedule an update, but when it's a package setup, you need to supercede and replace it each time."
"We haven't really gone through all the features of Intune. We are just discovering them. Every day, we see a new feature that we want to apply, but what will be great for Intune is to be able to deploy apps in a simple fashion. We should be able to easily install various apps on the Windows platform, iOS, and Android. Currently, we have to write some scripts. It's not as straightforward as we would like it to be. It should be simplified so that we can do it just with three clicks—next, next, finish—without needing to write a script."
"The security features should be improved."
"The reporting and cost have room for improvement."
"The feature that allows us to import the business application from the configuration manager to Intune is not very good at this time."
"There are items that require improvements. One is the controls from iOS."
"The solution could be improved by the opportunity to connect third-party application databases, such as Chocolatey or another setup store, to Intune."
"In the next release, I would like a feature to be able to properly lock down the device. For example, if an attacker or somebody steals the phone, you can be sure that the pin cannot be broken."
"The fact that AWS Systems Manager takes time to complete the patching process, makes it an area where improvements are required."
"Lacks sufficient integrations."
"The current challenge is that we can't pull any incidents from other accounts."
"The AWS UIs are not the most intuitive. Also, the usability needs room for improvement."
"Additional features can be added as per customer requirements."
"AWS does not have EKS cluster backup."
"We formerly used third-party products to analyze the log, give us information, and find bottlenecks. Systems Manager could provide more tools that conduct this analysis, so we don't have to do it ourselves."
"Provisioning needs to be more user-friendly. We were using BladeLogic for provisioning, but due to a lot of issues and complications, we had to stop using provisioning with this tool."
"Scaling the environment during setup at larger organizations with 10,000 employees gets complicated."
"There is no option to see all the servers we patch and we cannot find what the server status is. Of course, we can what has been completed and what is pending and which servers have failed, but we cannot find server status from the BMC tool. For example, is the RDP up or not. We are using separate scripts for that."
"We've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching."
"I would like to see more container integration in the next release of this solution."
"Another area for improvement is group scheduling if I'm trying to do all the servers. For example, if I want to do all the 2012 Servers - since the patches are the same for all of them - I can't do so."
"TrueSight falls short when we are trying to gather large amounts of data from multiple servers. We need to do these tasks manually because there is no option to populate the data and export it to Excel, which is required. For example, let's say I'm trying to find out how many patches are missing on the servers and which ones have been installed. It's hard to automatically pull each server's data in an Excel format."
"The number of APIs available within the tool needs improvement. At the moment, we have a couple of different scanning tools used within the organization, but only one of those is integrated back into Server Automation. There is another tool that they use in another part of the business where it doesn't have an out-of-the-box adaptor for it. We would have to go and create or develop something bespoke to be able to integrate it with that scanning tool. Whereas, with the other scanning tool, there was an API available. To make it easier, I would like to have more APIs available for different scanning tools within that line of business."
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AWS Systems Manager is ranked 6th in Configuration Management with 7 reviews while BMC TrueSight Server Automation is ranked 12th in Configuration Management with 18 reviews. AWS Systems Manager is rated 8.0, while BMC TrueSight Server Automation is rated 8.2. The top reviewer of AWS Systems Manager writes "Offers a variety of automation options; simplifies governance and administration ". On the other hand, the top reviewer of BMC TrueSight Server Automation writes "Helps to automate and configure the endpoints of servers ". AWS Systems Manager is most compared with Microsoft Configuration Manager, Red Hat Ansible Automation Platform, Red Hat Satellite and AWS CloudFormation, whereas BMC TrueSight Server Automation is most compared with Red Hat Ansible Automation Platform, BigFix, Red Hat Satellite and Microsoft Configuration Manager. See our AWS Systems Manager vs. BMC TrueSight Server Automation report.
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