We performed a comparison between BigFix and Trend Micro Deep Security based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in Endpoint Protection Platform (EPP)."Impressive detection capabilities"
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"I get alerts when scripts are detected in the environment."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The most valuable feature is the analysis, because of the beta structure."
"The solution was relatively easy to deploy."
"This is stable and scalable."
"The setup is pretty simple."
"The patch management and the BigFix Inventory have been the most valuable features."
"Ability to run custom reports and custom relevance."
"I’ve found patching to be the most valuable feature of the solution."
"BigFix is a great product. The flexibility of putting together your own relevance and retrieving custom data from any one of your agents is a valuable feature. It is one of my favorite features because if a boss asks me, "How many of these devices do we have?", I can put together a report in two seconds."
"It is for multiple use cases. A lot of people are looking at it just for security, and that's really endpoint security. The endpoint management part of it in terms of being able to constantly do patching for Windows, Unix, macOS, Cloud, Raspberry, VMware, and all Linux flavors is important, and they are very good at that. They have support for virtually every OS on the market."
"BigFix is incredibly fast and accurate in patching, reporting, and remediation."
"The most valuable feature for us is the ability to manage TWS, the relevance is really what sets it apart. Also, using it as a software deployment tool is the key for us."
"Being able to intelligently create reports, gather data, export CSVs and give that to the leadership of some of the client groups that my team supports has helped my organization."
"The vulnerability scanning reduces false positives by quite a bit."
"The integration and configuration of this product in our AWS environment was good. We haven't had any problems at all."
"I like the anti-malware features."
"There are compliance issues for legacy applications and after applying OS security patches. The product's HIPS (Host Intrusion Prevention System) modules do the job for you automatically, without any downtime."
"We've found stability to be great so far."
"It provides security and protection. The endpoint firewall is valuable."
"Very user-friendly interface, easy to understand."
"The solution is quite secure."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"Detections could be improved."
"The dashboard isn't easy to access and manage."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"One aspect that could be improved is the speed of the console. Sometimes it can be slow, which is something that needs to be addressed."
"The sub-capacity licensing was a challenge for some of it. We had trouble getting it to calculate right."
"Maybe the online help could be improved. It'd be nice if you would have a lot more phrases and keywords that you could search for and find answers with the help."
"The product lacks AI, ML, and IIT."
"The stability is generally pretty good. The one thing that we came across is the battle between load on endpoints and load on our servers and relays versus how quickly, effectively and reliably actions can be taken. I'd like to not have to take an action on a system while I'm working with someone and then have to say whether something will happen between five seconds or thirty minutes from that point."
"They need better integration."
"There is no support for patch management on SLES on IBM pSeries (only the Intel platform is supported)."
"The solution should have some kind of a local caching methodology, where the patches can be taken locally into a localized relay server, and from there, the patch can be applied, so that there is not much usage of the network required."
"There should be more tools to trace back. Some sort of module needs to be included to attach all the things. It should be more stable, and the traceback feature should be improved. There were cases when we got virtual analyzer or CMC errors. We got false-positive malware notifications, but we couldn't trace them. I raised a case with Trend Micro two or three times, but they couldn't resolve it. Their support should be improved in terms of technical abilities to troubleshoot complex issues. They should be more knowledgeable."
"Post-implementation is time-consuming. You have to do monitoring, and that takes time. After you set up everything, it's not a full-fledged implementation. You have to keep on monitoring and configuring."
"We are not very happy with Trend Micro Deep Security since it is not able to detect many viruses and bugs."
"Requires simplification, a fair amount of trouble shooting required."
"Trend Micro is scalable if you have the budget for it."
"I would rate tech support in the range of six to eight out of 10. Time to provide solution could be improved."
"The solution could use more integration."
"The situation with the currency in Turkey makes this solution a little bit on the expensive side, and if it were lowered then it would be more competitive."
BigFix is ranked 15th in Endpoint Protection Platform (EPP) with 91 reviews while Trend Micro Deep Security is ranked 1st in Virtualization Security with 81 reviews. BigFix is rated 8.6, while Trend Micro Deep Security is rated 8.6. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Trend Micro Deep Security writes "High availability, effective VPM, and responsive support". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform and Tanium, whereas Trend Micro Deep Security is most compared with Trend Vision One Endpoint Security, CrowdStrike Falcon, Microsoft Defender for Endpoint, Symantec Endpoint Security and Trellix Endpoint Security.
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