We performed a comparison between BlackBerry Enterprise Mobility Suite and SOTI MobiControl based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM)."The performance of Microsoft Intune is good."
"The mobile application management, MAM, is the most useful aspect of the solution."
"It is very easy to use. It has a very easy interface."
"One of the standout features of Intune is its seamless accessibility to work data, eliminating the need to be tied to an office or a desktop."
"The ability to manage devices with different sets of policies is most valuable."
"The best feature is that we don't need to worry about downtime. We don't need to worry about the network connections of our office or the virtual private network. Everything is being done through the internet. Using Intune Autopilot, we can configure and deploy everything to the devices."
"Autopilot is the most valuable feature of Microsoft Intune."
"We use a local Active Directory, but we weren't able to manage all our on-site systems without a solution like Intune, and we needed to deploy software like VPNs and other things. It's seamless now to to this through Intune."
"It was a big improvement to activate applications with one authentication. That was a big plus for the user experience."
"There is very high flexibility for different setups of single users, so it can give a single use many different device types with different enrollment types."
"It has a good ease of use, and its intuitive."
"The containerization of the BlackBerry Dynamics is the most important thing for us. It allows us to keep personal and corporate data separate on a personal device. It allows us to wipe the corporate data while leaving all the personal data in place."
"It gives us the ability to have a container and the most secure possible application."
"If a device is stolen, you have the power to remove all of the contents remotely. You can do this very quickly."
"Security is the most valuable feature, because we are a financial institution. We have a large number of clients and we have to make sure all communications are secure and PCI compliant."
"The technical support for the solution is excellent."
"The most valuable feature is the remote support because there are plants here where IT staff is not present. We can use it to provide support remotely."
"One of the most valuable features is the ease of moving items from one configuration to another; it's a Windows-like setup. Also, the admin console is very easy to manage and to move through."
"We use SOTI MobiControl for managing Android device management."
"It gives us the ability to manage our mobile fleets and push out updates quickly for all of our internal applications to keep the business running. We can push an app update out in minutes..."
"The installation is very straightforward."
"It has a user-friendly menu that helps manage special purpose devices for security."
"It is very reliable, and their support is excellent."
"One of the most valuable features is the remote control. If there are issues in the field, we can remote into those devices and see what kind of issues they are."
"When somebody has a customized application or their own company's application, we cannot deploy that application."
"It needs incorporation of Knox, ZeroTouch, etc."
"Sometimes, updating a client policy is very difficult. This needs to be improved."
"The reports aren't complete, and it's not easy to build custom reports. For example, Windows Autopilot isn't working well in cases where the computers don't have a good internet connection. Then the option is not good enough."
"Could benefit from user having more control over devices."
"Its configuration is fairly complicated. You have to do quite a bit of discovery to be able to deploy it for a customer. You have to ask them a lot of questions. So, its initial deployment is the biggest challenge. They should make it easier to deploy with the use of Wizards or something else. During the deployment stage, there could be profiles for the customers who are particularly wanting to use certain feature sets of Intune."
"Having a dedicated configuration server that assists in modifying the configuration service, and creating personalized structures, interfaces, and web services could enhance usability."
"The solution can have some compliance problems in general and the end-point user can bypass easily the company policies in Intune."
"Second level support needs to have strong knowledge of the product."
"Some users have complained that some features cannot be done through the BlackBerry Access Hub."
"More devices supported like iOS, Android, and API so it can support various platforms to enhance the experience."
"We cannot integrate BlackBerry Edit from BlackBerry Enterprise. BlackBerry Edit has issues when we are editing any document. We have other internal applications that we can use for documents, but we cannot edit into BlackBerry Edit. There's room for improvement with editing documents."
"It would be ideal if there was something for communication with Microsoft tools like Teams or Skype for Business, or perhaps even with Zoom for conference calls."
"The pain points for us would be the activation."
"They could improve their QA. There are many times where something will be released, a new client will be released, and something gets broken. Or they do a release and they don't take into consideration how some people may be using parts of it. Even though it's supported, they release something and it breaks it because they weren't aware of it. The biggest thing for me right now is, I would like to see improvement in their QA. I'm tired of getting broken software."
"The entry level support needs improvement, but a lot of it has to do with the fact that we do not have premium support. Therefore, we have to go through Level 1 support for any issues."
"The main feature that we would like to have with Soti is the ability to push an iOS update without having people come to my office. That is the main reason why we went with Soti. And that feature is not working on my version."
"One issue is that if someone is using an Apple device and they're on the SIM card for data, it does not push the SOTI management system through immediately. It only works when you have it on WiFi. That's something I've noticed as we're troubleshooting and deploying devices into the field."
"The product’s features for managing Windows devices need improvement."
"We're deploying an application upgrade. We can't do more than three or four devices at once, and we don't know if the device actually received the upgrade. There's no indicator saying it's 100 percent complete until everything is done. Let's say I work East to West. I work on the East Coast and I want to confirm it was done with the upgrades in that region. I wouldn't know until I actually went into it. There's no indicator telling me that it's complete."
"In future releases, I would like to see a better configuration of the dashboard."
"I would like to see some SMS integration so people can send data directly from a mobile phone through SMS when there's no internet."
"I wish that I had some more tutorials and educational resources on how to use the product."
"Where they need improvement is not as much on the technical side but, rather, on their communication. In general, that has been poor. Account management and communication could be greatly improved..."
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BlackBerry Enterprise Mobility Suite is ranked 17th in Enterprise Mobility Management (EMM) with 24 reviews while SOTI MobiControl is ranked 5th in Enterprise Mobility Management (EMM) with 47 reviews. BlackBerry Enterprise Mobility Suite is rated 7.8, while SOTI MobiControl is rated 8.2. The top reviewer of BlackBerry Enterprise Mobility Suite writes "Helpful technical support, and performs well, but initial setup could be simplified". On the other hand, the top reviewer of SOTI MobiControl writes "Provides enterprise mobility and remote control mobile device management". BlackBerry Enterprise Mobility Suite is most compared with VMware Workspace ONE and Ivanti Neurons for MDM, whereas SOTI MobiControl is most compared with VMware Workspace ONE, 42Gears SureMDM, Jamf Pro, IBM MaaS360 and JumpCloud.
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