We performed a comparison between BlackBerry Enterprise Mobility Suite and Ivanti Neurons for MDM based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The key benefit of Intune is its integration with the Microsoft ecosystem."
"It's easy to manage."
"We can manage and standardize security across your environment, identify problems, receive alerts, and so on. That's its purpose, and that's also why it's so good."
"The reporting and analytics features in Microsoft Intune have been a lifesaver."
"Intune is effective because of the configuration management and endpoint security it provides. The graphical interface makes it easier to configure and deploy devices."
"The conditional access policies that we set up are very useful."
"If you need only to load a specific profile and you don't have deep security functionalities, et cetera, Intune is very nice and good."
"The features I found most valuable in Intune are its user visibility and troubleshooting options."
"If a device is stolen, you have the power to remove all of the contents remotely. You can do this very quickly."
"Whenever we have issues, people rely on the ability to check messages promptly."
"It does support hardware and operating system configurations from every angle."
"It allows me to be able to access my email when I do not necessarily have my computer with me. I can also access my calendar when I am on public transport or outside of the office."
"Cylance, their newest antivirus product, is the most valuable feature for us so far."
"We were able to utilize Android for Work-Premium in BlackBerry Android devices."
"Every version upgrade has been straightforward."
"The functionality with UEM and BlackBerry Works, the shared calendar, is a massive improvement for us."
"The most valuable features of MobileIron UEM are tunneling and enterprise integration."
"The company provides great customer service."
"The most valuable feature is that everything is in one place, which makes it easy to manage."
"It's effective in what it is able to achieve and it's easy to use."
"The user interface is user-friendly."
"They need to integrate more with security options."
"One big problem with Microsoft is that they're changing the names of the products quite often, or they're quite consistently doing so. Intune is now Endpoint administration. Constantly switching the user interface or the administrative interface makes it quite hard to keep pace. If you are on a two-week holiday and you come back and look at the same screen you have looked at for the last couple of months, it looks different, which is annoying. Changing things around all the time doesn't make it easy."
"When Microsoft Intune is used with different android devices it does not always work as it is supposed to."
"They need to add more group policies. Intune currently does not have many group policies that you can deploy. Its reporting, which is very limited at the moment, also needs improvement. It will be great if they can add report customization. Its stability needs to be improved. Sometimes, when you register a device in Intune, it doesn't show up instantly on the engine portal on the admin side. They need to provide better support for complicated issues. They also have a long turnaround time."
"We faced issues with macOS support. The product should have better inventory and asset management."
"From a new user's perspective, it may be a little overwhelming because there are quite a few things to look at in the console, however, once you are sort of acclimated and are familiar with your core functions, it's fairly simple and straightforward."
"Regarding mobile devices, Intune is good, but there are other services that I would say are ahead of Intune from an administration and reporting point of view."
"China blocks Google and Google Play Store, which makes installation challenging. Microsoft Intune is a company software, which has to be installed to the app portal or Microsoft Software Center."
"The newest features sometimes pop in very slowly."
"From the past to the present, before mobility location, we frequently required a restart."
"Some users have complained that some features cannot be done through the BlackBerry Access Hub."
"The initial installation could be simplified."
"The installations on the device could be simpler. It is a good solution, and all the features are there. So, there isn't a lot to improve. I'm sure they already have their thought process on how to improve it."
"They could improve their QA. There are many times where something will be released, a new client will be released, and something gets broken. Or they do a release and they don't take into consideration how some people may be using parts of it. Even though it's supported, they release something and it breaks it because they weren't aware of it. The biggest thing for me right now is, I would like to see improvement in their QA. I'm tired of getting broken software."
"One fault that BlackBerry has is its salesforce. Their direct salesforce department is changing its salespeople constantly. One client I had, over a period of about three years, went through four salespeople. That continuity is a problem, in terms of dealing with the customers."
"We cannot integrate BlackBerry Edit from BlackBerry Enterprise. BlackBerry Edit has issues when we are editing any document. We have other internal applications that we can use for documents, but we cannot edit into BlackBerry Edit. There's room for improvement with editing documents."
"We would like the initial setup to be simpler."
"The integration between the MobileIron and Advanced Neurons isn't completely in sync, and we're still working on that."
"The interface is complicated and not very easy to use."
"UI needs an upgrade, feels very outdated."
"MobileIron UEM could improve the monitoring of devices."
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BlackBerry Enterprise Mobility Suite is ranked 17th in Enterprise Mobility Management (EMM) with 24 reviews while Ivanti Neurons for MDM is ranked 7th in Unified Endpoint Management (UEM) with 5 reviews. BlackBerry Enterprise Mobility Suite is rated 7.8, while Ivanti Neurons for MDM is rated 7.4. The top reviewer of BlackBerry Enterprise Mobility Suite writes "Helpful technical support, and performs well, but initial setup could be simplified". On the other hand, the top reviewer of Ivanti Neurons for MDM writes "Great customer support which is imperative but lacks language support for non-English speakers". BlackBerry Enterprise Mobility Suite is most compared with VMware Workspace ONE and SOTI MobiControl, whereas Ivanti Neurons for MDM is most compared with VMware Workspace ONE, Ivanti Avalanche, Jamf Pro and ManageEngine Endpoint Central. See our BlackBerry Enterprise Mobility Suite vs. Ivanti Neurons for MDM report.
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