We performed a comparison between BMC Helix Discovery and IBM Tivoli Asset Management for IT based on real PeerSpot user reviews.
Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management."The most valuable feature of BMC Helix Discovery is it operates well. It is well known and has gained recognition for its software."
"It now comes with a very flexible deployment solution, whether you want to keep it inside your data center or want to have the cloud, depending on if you're cloud forward or not."
"BMC provides great support. As managed service support, they are gold."
"It is a scalable solution."
"The data models are the most useful aspect of the solution."
"The solution is very stable and powerful."
"Start anywhere application modelling brings a fantastic opportunity for users to see what is where."
"The solution is definitely useful."
"IBM Tivoli Asset Management for IT is a user-friendly solution that has a good user interface."
"There is still room for improvement in terms of stability."
"BMC Helix Discovery needs more customization options."
"I would like to see the ability to scan some of the newer cloud platforms. I know that BMC has them on the roadmap, and they are coming soon, but they can't come fast enough. Being able to scan more of GCloud, Alibaba Cloud, or whatever the public clouds that our customers are buying, we need to make sure that Discovery can find them as well."
"The product falls short compared to storage discovery mechanisms offered by Tenable or ServiceNow ITOM. In the market, there are various applications available that provide different sets of features. Its drawback is that it doesn't give the database configuration customers need out of the box. Additionally, the classification of storage virtualization is relatively lacking. Therefore, there is room for improvement, particularly in the database areas."
"A review of end of life data would be nice."
"There are certain limitations in the mapping feature of the solution."
"The solution's scalability is an area with certain shortcomings where improvements are needed."
"An area that can be improved is the IoT."
"The solution’s initial setup is complex and technical support is not good enough."
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BMC Helix Discovery is ranked 2nd in IT Asset Management with 20 reviews while IBM Tivoli Asset Management for IT is ranked 17th in IT Asset Management with 1 review. BMC Helix Discovery is rated 8.6, while IBM Tivoli Asset Management for IT is rated 7.0. The top reviewer of BMC Helix Discovery writes "Definitely useful but the old technology makes customizations very difficult". On the other hand, the top reviewer of IBM Tivoli Asset Management for IT writes "A user-friendly solution that has a good user interface, but its technical support is not good enough". BMC Helix Discovery is most compared with ServiceNow, BMC Remedy , Device42, ServiceNow Discovery and Qualys VMDR, whereas IBM Tivoli Asset Management for IT is most compared with ServiceNow, BigFix and Microsoft Configuration Manager.
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