We performed a comparison between BMC Remedy and Snow License Manager based on real PeerSpot user reviews.
Find out in this report how the two License Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable BMC Remedy Asset Management are the dashboards and reports for the CIO."
"The solution helps us manage, escalate, and solve incidents."
"BMC Remedy Asset Management is pretty easy for quite a lot of functions."
"The product has excellent support for remote and hybrid environments."
"The solution offers some very good features."
"It's an exceptionally robust and seamlessly integrated solution that has greatly facilitated our operations."
"The most valuable feature of BMC Remedy is to take administrative access of a user."
"The incident management console is available out of the box."
"The discovery is excellent. It is agent-based, and it can also operate without one as long as there is an inventory source, such as SCCM. It may take data from the SCCM and normalize it to provide a very clear idea of what the hardware is, what software is running on it, what versions of that software are available, when is the end-of-life, and when they are no longer supported. All of that information is available."
"The product's initial setup phase is very easy."
"There is room for improvement in integration with various platforms. The support services should be improved. The response time from the support team should be faster."
"BMC works through intermediaries or vendors for support, so you don't always interact with BMC directly. The quality can vary depending on the specific vendor."
"The UI is quite outdated."
"There is room for improvement regarding the customization as it tends to lag in terms of flexibility, particularly in comparison to competitors."
"Continuous improvement is recommended."
"One area that requires improvement is the prevention of duplicates or data inconsistencies in the system."
"The solution must be flexible."
"Could be more user friendly for admins to manage."
"The support is an area that can be improved. As resellers, we are doing the first-level support because we have trained certified engineers, and we provide support. Because we are in India and they do not have a support center in India, the turnaround time for tickets could be improved. We have to rely on Australia for support."
"The dashboards provided by the solution have certain shortcomings, making it in areas where improvements are required."
BMC Remedy is ranked 1st in License Management with 23 reviews while Snow License Manager is ranked 3rd in License Management with 2 reviews. BMC Remedy is rated 8.0, while Snow License Manager is rated 8.0. The top reviewer of BMC Remedy writes "Offers automation, orchestration, service level management but lacks AI-based rules ". On the other hand, the top reviewer of Snow License Manager writes "It is very easy to use, maintain and deploy". BMC Remedy is most compared with ServiceNow, BMC Helix Discovery, ManageEngine IT Asset Management and BMC Track-It!, whereas Snow License Manager is most compared with . See our BMC Remedy vs. Snow License Manager report.
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