We performed a comparison between BMC Remedy and ManageEngine IT Asset Management based on real PeerSpot user reviews.
Find out in this report how the two IT Asset Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution offers some very good features."
"It has a good peer sharing module."
"The asset discovery feature in BMC is notably better compared to ServiceNow."
"The solution is extremely user-friendly."
"It includes features for automation, such as smart reporting capabilities."
"The product has excellent support for remote and hybrid environments."
"The most valuable BMC Remedy Asset Management are the dashboards and reports for the CIO."
"It has some good features for tracking. They also have a cloud and a mobile access feature."
"In my opinion, it is the MDM; patch management and deployment are the valuable features."
"The auto-discovery feature has helped us a lot."
"The technical support is great."
"The upgrade process could be better. It would be a good improvement."
"Could be more user friendly for admins to manage."
"Continuous improvement is recommended."
"I would like to have more customized reporting because the management team loves customized reports with graphs."
"The desktop technicians face some challenges with the solution."
"However, from a stability perspective, we sometimes had issues, like running out of resources, maxing out, database issues, and the server freezing out and functioning at fifty percent."
"The solution must be flexible."
"The initial setup of BMC Remedy Asset Management was complex."
"The assets that can be discovered are pretty easy to manage, but there should be a better way to manage non-discoverable assets. Our development team works on bots and tests particular hardware. They have got different varieties of hardware. They want a feature for managing these assets within a warehouse kind of environment. For example, our IT has received 100 items, and they have assigned these items as a bulk unit to a project manager. The project manager further wants to distribute these items within his or her team. Instead of maintaining a separate Excel sheet, the project manager should be able to reallocate these items from within the tool so that we have hierarchical entities for the same unit."
"The engineering area needs improvement."
"The asset management tool is costly."
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BMC Remedy is ranked 5th in IT Asset Management with 23 reviews while ManageEngine IT Asset Management is ranked 11th in IT Asset Management with 3 reviews. BMC Remedy is rated 8.0, while ManageEngine IT Asset Management is rated 9.4. The top reviewer of BMC Remedy writes "Offers automation, orchestration, service level management but lacks AI-based rules ". On the other hand, the top reviewer of ManageEngine IT Asset Management writes "Stable and scalable solution ". BMC Remedy is most compared with ServiceNow, BMC Helix Discovery, Snow License Manager and BMC Track-It!, whereas ManageEngine IT Asset Management is most compared with Lansweeper, ServiceNow, Axonius and Freshservice. See our BMC Remedy vs. ManageEngine IT Asset Management report.
See our list of best IT Asset Management vendors and best License Management vendors.
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