We performed a comparison between BMC TrueSight Operations Management and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."
"The ability to pull hosts together to show what processes are running, so it can be used for change management."
"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."
"The most valuable features of the solution are alert management, alert generation, and event management."
"Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it."
"We're using native monitoring capabilities for all our server hardware, for visibility for applications, for URLs, for webpage response and accuracy, and for monitoring network throughput in a lot of particular instances. We're using lightweight protocols for pinging, for DNS, for LDAP."
"I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements."
"It is a scalable solution."
"I like the Splunk dashboard and search engine."
"The correlation search functions that generate all the notables are valuable. That can get pretty complicated, and it handles that pretty well."
"I have found the installation can be of medium difficulty to very complex depending on the use case."
"The solution allows easy gathering and ingestion of the data."
"We are using Microsoft 365 and we're using the Exchange Mail Service. It's good for monitoring that in particular."
"We are much faster finding and addressing issues with Splunk."
"The ability to digest any information and then correlate it in accordance with what you need is valuable. The ability to connect to pretty much everything and bring the information in the same format is also valuable. On top of that, we can use their language in order to create and customize the dashboards, correlations, or analytics that we want to incorporate."
"We primarily use it to correlate logs throughout the enterprise for both searching and use in investigations."
"The product must provide application or service monitoring features."
"Cost is an issue with BMC TrueSight Operations Management."
"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"More modules for less popular applications and better documentation."
"Deployment requires lots of resources (servers). It has too many consoles."
"We were somewhat limited in TrueSight due to some of the RBAC controls not quite being what we wanted as far as delegating out administrative privileges for implementation. But because we were able to turn requests around pretty well, that burden wasn't too heavy."
"The dashboard and performance graphs should include a way to automatically schedule and export reports."
"Make it easier to include roles and user controls, as it is horrible now."
"In the next releases, I would like to see more pricing flexibility."
"Writing queries is a bit complicated sometimes."
"It is important to make sure that everything is built off of the threat models and all the underlying items within Splunk."
"I would like to see an updated dashboard. The dashboard is a little out-of-date. It could be made prettier."
"It can be tough to get a hold of somebody in technical support depending on the complexity of the issue."
"I find the graphical options really limited and you don't have enough control over how to display the data that you want to see."
"The case management area of the ES could be improved. The ability to move cases through various stages and states. The ability to close a case would be key improvement."
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BMC TrueSight Operations Management is ranked 19th in IT Infrastructure Monitoring with 50 reviews while Splunk Enterprise Security is ranked 1st in Security Information and Event Management (SIEM) with 251 reviews. BMC TrueSight Operations Management is rated 8.2, while Splunk Enterprise Security is rated 8.4. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and Datadog, whereas Splunk Enterprise Security is most compared with Wazuh, IBM Security QRadar, Dynatrace, Elastic Security and Microsoft Sentinel. See our BMC TrueSight Operations Management vs. Splunk Enterprise Security report.
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