We performed a comparison between Cisco AnyConnect Secure Mobility Client and Prisma Access by Palo Alto Networks based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Infrastructure VPN solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution has good performance."
"It's an ideal gateway solution for small and medium businesses, i.e., around 300 devices can be easily handled."
"Support does solve our issues."
"What I like most about Cisco AnyConnect VPN is its reliability and stability."
"The system is reliable, simple and secure."
"The most valuable features of the Cisco AnyConnect Secure Mobility Client is the reliability and scalability."
"This is a secure product that has had zero stability issues since I started using it in 2019."
"It's a very scalable solution. We are using the maximum licensing they offer, and it's very affordable given the value."
"Some of the main features of the solution are it has the ability to integrate with our Active Directory to allow each user to have one less password to have to remember and it has great functionality."
"I like that it is really easy to use, it's a simple product. It can connect remotely with a secure network."
"The solution improved the consistency of our security controls and the BCP. There has been a 20 percent reduction in TCO. Prisma Access also enabled us to deliver better applications by centralizing security management."
"To quarantine and clean a malware file provides a lot of security."
"Palo Alto Firewall is one of the best firewalls in the world."
"You have the ability to create your own expressions for your data. Palo Alto understands that DLP is not the same for all consumers. You might have a particular need to fulfill, and they give you the opportunity to create a custom expression to match the specific format that you have. For a confidential file property that you have in your files, you can add a metadata field. It gives you that opportunity to create that."
"There is a system for monitoring the traffic. You can monitor the traffic of the connected people and point out any issues on the connection part."
"Being able to use the user ID or Active Directory Group is one of the great features for control and providing more flexibility without worrying about IP addresses."
"The tool's consolidation is pretty quick."
"Prisma Access protects all app traffic, so that users can gain access to all apps and that's very important because we need to be able to access everything. It also allows us to access non-web apps; anything internal that we need access to, we can access."
"There must be a more easy-to-use GUI."
"When using Cisco AnyConnect Secure Mobility Client when my laptop goes into sleep mode the VPN wants me to enter the password again. I should not have to enter the information again. If the laptop is on and it is not switched off, the password should be in the VPN saved and secured."
"Cisco AnyConnect Secure Mobility Client could improve by adding faster connectivity."
"There are situations where the connection drops, and you may not even be aware of it until you try to do something critical."
"Improvements could be made in terms of pricing and ease of setup."
"The support could be more proactive in their recommendations. I noticed that the Cisco support agents tend to leave customers to do what they need to do in many ways, and you can choose how you want to do it. However, it would be great if they could proactively be involved in best practices and let other customers know how most people are doing it."
"The GUI needs to be upgraded."
"The notifications need to be improved. If the VPN is disconnected for a long period of time, they should push out notifications. We need to manually check if the VPN is connected or not. Sometimes it automatically disconnects, but the user doesn't get notifications, and we need to troubleshoot or open the client to manually reconnect. Auto-reconnection would be an improvement."
"If you're just turning on your laptop, it should connect automatically without keying in the credentials."
"Its security is good. Everything is good, but the way the dashboard responds can be improved. It takes time to implement a policy. If you change only two or three lines and push the policy to make the change work, it takes 20 to 30 minutes even for a small change. That is something very irritating from the implementation perspective."
"The initial support team is not very good. Most of the time, I have found that they are one to three years experienced only. They don't have network expertise. They know about Palo Alto products but don't know how to troubleshoot the issues. We have to guide them most of the time to troubleshoot correctly since their approach is not developed."
"It would be nice to manage Prisma Access through the cloud instead of through Panorama. You can use the cloud version to monitor Prisma Access, but it doesn't have all the features yet, and it's not 100% done."
"We've run into some challenges, having hit a lot of bugs over the past year in the deployment of GlobalProtect. We've had our fair share of issues that I haven't been happy with. We're working with the support organization to remediate them and waiting for updated releases. The response on getting the bugs fixed has not been what I would consider adequate for a product like this."
"When we deploy firewall rules via Panorama, we find it's a little bit slow. We have a global environment and might have 100 gateways or VPNs in the cloud. When we deploy something, it tries to deploy it one-by-one, and that can be slow."
"If you compare Prisma SaaS against other products, such as Cloud Log, it's a little bit tricky to understand, but it offers different functionality that other products don't have. From a user usability point of view, you need some training for this product, as an admin, you need a couple of demos."
"The one thing that I've been a little bit disappointed with is when we have had to open cases with Palo Alto about Prisma Access issues. Versus their other platforms, like their firewalls, where we tend to get really quick responses and very definitive answers, the few tickets I've had to open for Prisma Access have taken them longer to respond to. And they haven't necessarily given me the kind of answer I was looking for, meaning a fix to the problem."
"The user interface could be better. They need to work a little bit on the console. It is similar to their firewalls but not exactly. They need to clean it up a bit."
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Cisco AnyConnect Secure Mobility Client is ranked 3rd in Enterprise Infrastructure VPN with 69 reviews while Prisma Access by Palo Alto Networks is ranked 5th in Enterprise Infrastructure VPN with 59 reviews. Cisco AnyConnect Secure Mobility Client is rated 8.6, while Prisma Access by Palo Alto Networks is rated 8.2. The top reviewer of Cisco AnyConnect Secure Mobility Client writes "A stable solution that helps users connect to resources when working from home". On the other hand, the top reviewer of Prisma Access by Palo Alto Networks writes "Integration with Palo Alto platforms such as Cortex Data Lake and Autofocus gives us visibility into our attack surface". Cisco AnyConnect Secure Mobility Client is most compared with OpenVPN Access Server, Microsoft Azure VPN Gateway, Check Point Remote Access VPN, Zscaler Zero Trust Exchange and Fortinet FortiClient, whereas Prisma Access by Palo Alto Networks is most compared with Netskope , Zscaler Zero Trust Exchange, Cisco Umbrella, Zscaler Internet Access and Microsoft Intune. See our Cisco AnyConnect Secure Mobility Client vs. Prisma Access by Palo Alto Networks report.
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