We performed a comparison between Microsoft Intune and Prisma Access by Palo Alto Networks based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, VMware, ManageEngine and others in Unified Endpoint Management (UEM)."The ability to (somewhat) manage full Windows 10 computers including EXE-based or MSI-based application deployments using Azure Active Directory as Identity."
"The stability of Microsoft Intune is good."
"One of the standout features of Intune is its seamless accessibility to work data, eliminating the need to be tied to an office or a desktop."
"The solution is scalable. We currently have tens of thousands of users within our organization using the solution."
"Intune provides full endpoint visibility and IT control across device platforms. You can individualize it for your company with the Intune Company Portal app."
"The ability to wipe data from and reset devices is one of the most important and valuable features. If a device is reported stolen, we can freeze it or wipe the data from it, preventing data leakage."
"In terms of technical support, you will get an immediate response."
"This product works very well for companies already using the full Microsoft suite."
"Prisma Access by Palo Alto Networks is a seamless solution."
"The product's initial setup phase is simple."
"The most valuable feature is the ability to join your network and provide access through the VPN."
"It's much faster and more secure than legacy solutions. It is also quite stable and scalable as well. We are able to see all the traffic in one place."
"It supports auto-scaling for mobile users. It auto-scales depending on the mobile user traffic. For example, if 1,000 people are working from home today, and tomorrow, the number increases to 2,000, it is not going to be an issue."
"The solution's most valuable features were the model's reduced complexity on the client side and its capability to provide security."
"The solution improved the consistency of our security controls and the BCP. There has been a 20 percent reduction in TCO. Prisma Access also enabled us to deliver better applications by centralizing security management."
"We have an application called ADEM that helps us troubleshoot network-related issues. It helps us to isolate an issue whether it is on the ISP level, endpoint level, or system access level."
"The current Intune reporting functionality could benefit from some improvements."
"One area for improvement is app deployment. Another is the Windows update rollout. If you're rolling out an object to a device that's offline, Intune stops trying to reach this device after it sits idle for a bit. We are forced to find a workaround that could help manage that."
"Intune's areas for improvement revolve around security and certificate management."
"What would make this product better is adding more security policies and features in the next upgrade."
"Microsoft Intune is not user-friendly to manage and has room for improvement."
"It would be nice to have a location tracker for the mobile device management tool. I'm not sure if it exists but hasn't been configured or if it's missing, but we've been unable to utilize the location features."
"There needs to be more support for Mac operating systems."
"The reporting and cost have room for improvement."
"Prisma would be a stronger solution if it could aggregate resources by project or by application. So say we have an application we've developed in AWS and five applications we've developed in Azure. The platform will group it according to those applications, but it's based on the tags we use in Azure, which means I have to rely on development teams to tag resources properly."
"The licensing model isn't flexible enough. It's an all-or-nothing model. Other providers in the market allow you to buy modules or add-ons separately. With Prisma Access, you have to purchase the same module for all users."
"Better integration with the MDM solution would be useful."
"I would like to see support for custom applications."
"The one thing that I've been a little bit disappointed with is when we have had to open cases with Palo Alto about Prisma Access issues. Versus their other platforms, like their firewalls, where we tend to get really quick responses and very definitive answers, the few tickets I've had to open for Prisma Access have taken them longer to respond to. And they haven't necessarily given me the kind of answer I was looking for, meaning a fix to the problem."
"Their next release should provide solutions for the mobile environment."
"It's not really Prisma's fault, but when you try to create exceptions you don't really have those abilities. You cannot say, on the management platform, "Hey, for these users I want to create these exceptions." That is one thing that I have gotten some complaints about, and we have faced some challenges there."
"There is room for improvement in the multi-environment visibility, especially around containers."
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Microsoft Intune is ranked 1st in Unified Endpoint Management (UEM) with 165 reviews while Prisma Access by Palo Alto Networks is ranked 1st in Secure Access Service Edge (SASE) with 58 reviews. Microsoft Intune is rated 8.0, while Prisma Access by Palo Alto Networks is rated 8.2. The top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". On the other hand, the top reviewer of Prisma Access by Palo Alto Networks writes "Integration with Palo Alto platforms such as Cortex Data Lake and Autofocus gives us visibility into our attack surface". Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, Microsoft Entra ID and SOTI MobiControl, whereas Prisma Access by Palo Alto Networks is most compared with Zscaler Zero Trust Exchange, Netskope , Cisco Umbrella, Zscaler Internet Access and Cisco AnyConnect Secure Mobility Client.
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